10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2023 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #2

Sep 012024

Explorer

  • miles
While driving the vehicle, I noticed a sound like something was flapping in the wind. I checked around and under the vehicle and noticed the bottom of the back bumper was loose. I took the vehicle to the dealership where it was purchased. They told me there was nothing broken or loose. They also told me the stabilizing piece that is usually on the bumper is taken off to install the hitch and nothing is put back on the bumper to secure it. The hitch on my vehicle was factory installed. This is a safety issue in that the bumper, or pieces of it, could break off while driving causing an accident or injury. In addition, the damage to my vehicle could be substantial.

- Mt. Orab, OH, USA

problem #1

Mar 202024

Explorer

  • miles
For a week before 3/19/24, the driver door made increasing crunching noises when opened and closed. On 3/20/24 the driver door would not open and was subsequently left at Dean Sellers Ford for diagnosis and repair. The dealer relayed that there was a repair advisory on this issue which related to closed investigation / action PE23-013. On 3/21/24, the repair was completed and paid even though Ford Motor has previously agreed to announce a recall by March 2024. As on 4/2/24, no recall notification has been announced or received.

- Bloomfield, MI, USA