2.3
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 67,093 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle shuts down when driving---both low and high speed--brakes, steering, electrical, gas--all quit. After a few minutes the car will start again. Has happened numerous times. Dealer, vista Ford, says nothing wrong/can't duplicate.
- Bell Canyon, CA, USA
I purchased my 2003 sportrack in December of 2002 from sunrise Ford. I drove my SUV home, parked it and went inside for less than 20 minutes. When I came out to drive drive my guests around the block, the vehicle would not start. I called sunrise Ford and spoke with the service department. They sent the sales person to my place rather than a mechanic. He basically belittled me infront of my guests by telling me I did something to my car. It was embarassing enough that the vehicle would not start now I had to deal with the sales person, who as it turns out knew absolutely nothing about the sportrack, telling me I did something wrong to my vehicle to make it not want to start. He finally called the service department, had a mechanic come out and they tried to start it. No luck. Long story short I found sunrise Ford's sales and support staff were very hard to work with right after my sale. I felt misleaded. From arranging a loaner because of this problem to getting a qualified person to diagnose my vehicle. I had had the car nearly 1 week before the problem could be completely solved. My next problem began in August of 2003, roughly 9 months later. It is now stalling. Most cases have been while stopping for a stop sign or light. Other times just after leaving the stop light or sign, it usually stalls immediately when I accecelerate. The worst case has been while on the on ramp to the freeway. In all cases I lost all power, except for the radio, and was able to restart the engine. After having the Ford dealership run a diagnnostic test on my vehicle the found nothing...
- Sherman Oaks, CA, USA
Vehicle engine missing and lost power while attempting to accelerate onto on-ramp. Attempt to restart failed. Had to call for tow. Dealership couldn't find anything wrong.
- Fort Worth, TX, USA
The vehicle expelled gasoline everytime the consumer was refueling the tank and the gas pump automatically shut off, as it is designed to do. The process of filling the tank increased five fold, taking approximately 25-30 minutes, because the pump repeatedly shut off and expelled gas. The manufacturer was notified and was aware of the problem but there was no current fix for the problem. The emergency brake needed adjusting and the check engine light illuminated.
- Kingston, WA, USA
- Apple Valley, CA, USA