10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 70,407 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car stall intermittently over the last few years. Seems to be when I break. I understand this has been happening with a lot of Ford vehicles and should be looked into.
- Bellevue, NE, USA
Ok where can I start besides that I've come to hate my truck I have spent thousands of dollars fixing it constantly first off light in the car go on and off while driving whenever you hit a bump than I get random little leaks all the time and had my transmission worked on a year ago because it was messed up and here it goes again I don't know what the [xxx] is wrong with it but sometimes I swear I just wanna throw the [xxx] car off a bridge every other day there's another problem not my ac has stopped working I was drinking home from the gym yesterday morning at a red light he car shut off locked my steering wheel locked my doors locked my brake started beeping on my dash wouldn't let me do anything that's dangerous it was a major road with the light just turning green I'm stuck can't even put it in neutral and roll it out of the intersection I turned it off and turned it off drove it home woke up next morning found something leaking drove to work not its having problems shifting I'm so done with this truck. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Knoxville, TN, USA
My Ford Explorer 2007 has very low mileage (56,000 miles). Its engine started to shut off intermittently under all types of conditions, streets and highways. It was indeed very dangerous. Indeed my daughter, driving this car, had an accident on Sept. 4, precisely because of the engine shut off. Fortunately it happened in a stop-and-go traffic which did not result in any injury. I hate to think of consequences of this happening in fast moving traffic. My research showed that this problem is very common for these autos, and it seems that it is not taken care of. After having my mechanics check every conceivable problem, I was referred to the Ford dealership. Their diagnosis determined the internal PCM failure to be the cause. It turned out that this part is believed to be defective because of its design, and a new one is developed which is on back order. I was lucky to find a new part and had it shipped to southern California and installed. I hope the problem is resolved. It cost me $1,546.41, which I do not think I should have paid especially with such low mileage. I think this is a case of bad/defective design of the PCM, which is also a safety problem and I think the Ford company should have recalled and replace this part free of charge.
- Laguna Niguel, CA, USA
Passenger side exhaust manifold bolts have broken at 65K miles. After researching this seems to be a known problem Ford has avoided recalling. I easily found 25 plus cases of Explorer sporttrac owners with the 4.6 V8 reporting this exact problem. Ford charges over 3K to fix what seems to be a faulty design that happens on the majority of these vehicles.
- Fleetwood, PA, USA
The truck has been leaking coolant. The mechanic finally found the problem. The intake on the manifold is plastic. It gets overheated on the metal manifold and cracks which causes coolant to leak. We've spent over $1000 getting repairs. Still leaks due to that one faulty part. Everything I've read indicates that Ford is aware of the problem but has taken no steps to correct it. They did claim that reprogramming the thermostat settings was all it needed but that is not true.
- South Portland, ME, USA
Stopped to get fuel and truck would not start. Engine would turn over, but would not start. I had vehicle towed to the Ford dealership. Told by the Ford service manager that it was the fuel control module located by the rear spare tire and they have replaced many of them. The Ford dealership confirmed it and replaced the fuel control module. My cost $386.93. We had purchased a extended motor vehicle service agreement (national protection plan, Inc.) from capital Ford in madison, wi. We were told when we purchased the policy it was a bumper to bumper and the company will not stand behind policy.
- Beaver Dam, WI, USA
(year 2011 to 2013 all this happened lemon) the wheel bearings went on the vehicle...had to have all three replaced...both front...one drivers side back. It wasn't the tires because they were brand new.( $2.100 including labor) the mechanic stated that never should have happened. This seems to be an on going problem with sport tracs...I am to have the right rear passenger side done soon...no one has over $700...to put towards a vehicle in this day and age with the economy the way it is. This Sport Trac has been with so many issues to do with wheels, transmission (one month in the repair shop, reverse and drive gone on the tranny( $6897.65), radiator (replaced 3X due to rupture of the, cooling and heating system $1017.), hoses breaking ($200)...no wonder they quit making them total pain in the keester and very hard on the pocket book. It is paid for and is mine that is the only reason I keep it. I cannot afford to get another vehicle...but I will never buy another Ford again. Their service says it all...it is horrible. Since purchasing this vehicle I have spent $10,903.65 in repairs. The truck is very hard on tires...I don't squeal my tires but I travel 70 to and from daily for work..every year baby needs new rubber boots. $689. Not fair in all essence the vehicle is only 6 yrs old. I have had better and it certainly wasn't a Ford. You can share this with them if you like because they need to see that their service department did nothing for me and I took it to acute auto care for my transmission etc.
- Justin, TX, USA
As cited by other readers, Ford has placed ht-1 ceramic plugs in the Explorer series which are very expensive. These plugs constantly develop stress cracks and break during replacement, requiring a special tool to remove them. When they break (2~3 on average), be ready to pay additional charges to cover the extra time needed for removal/clean-out by the mechanic. Something needs to be done by Ford to replace these plugs.
- Upper Marlboro, MD, USA
Without any indication why, the temperature indicator began to rise and the engine became rather loud. No indicator (idiot lights) lights came on at all. Pulled over to check the engine, left the engine running and the heat indicator returned to normal immediately. Started to drive and the same issue started again. This time I pulled over and shut the engine down completely. Restarted the engine 2~3 mins later, which appears to have re-set the system, as I have not have a similar problem since.
- Upper Marlboro, MD, USA
I noticed while driving my 2007 Ford Explorer Sport Trac that something was wrong with the engine. I thought it might be the transmission, because when accelerated it would become sluggish and make a loud roaring noise. The temperature light came on for about 8 seconds and the temperature gauge went to the top for about the same amount of time. Then the light went off and the gauge went back to normal. Then engine sound and speed appeared to be normal.
- Milwaukee, WI, USA
- 6501 Red Hook Plaza Suite 201, VI, USA