10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 795 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
No rear seat head restraint in vehicle. Passenger riding in the back seat will impact rear window in the event of an accident.
- Bakersfield, CA, USA
My Ford F-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. This is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. New trucks of this model are now redesigned and have rear head restraints. Models manufactured earlier do not. When I called Ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. They are ignoring owners with models manufactured before the newly redesigned rear seats. Ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. I believe this is also a safety concern in that I cannot adjust the front seat head restraint to properly protect me in a crash. I also wish to have new front seat captain's chairs from the newly designed model's front seats.
- Tucson, AZ, USA
Supercrew rear seats - no headrests, safety issue as well as affecting resale value.
- Lake Zurich, IL, USA
Rear seats have no passenger head restraint and I have concerns that in an accident passengers might be injured. Ford has recognized this design flaw in the newer vehicles of the same year model but will not correct the problem in existing vehicles.
- Alexandria, VA, USA
No rear head rests on the Ford supercrew.
- San Antonio, TX, USA
No rear head rests on the Ford supercrew.
- San Antonio, TX, USA
Rear seats have no head rests. The glass for the rear window is only inches from the back of a persons head. Since customers purchase these four door pickups to carry more than two people, the chance of someone striking there head on the glass seems be more likely than in extended cab pickups. It is my understanding that Ford is now putting in rear seats with head rests. What about updating those w/out them?
- Baldwinsville, NY, USA
There are no rear headrest in the early models of the supercrew. Ford did place headrest in the same production year after they realized it was a safety issue. I hope that NHTSA can put pressure on Ford to recall those seats that were manufactured without headrest.
- Charleston, SC, USA
My Ford F-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. This is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. New trucks of this model are now redesigned and have rear head restraints. Models manufactured earlier do not. When I called Ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. They are ignoring owners with models manufactured before the newly redesigned rear seats.
- Austin, TX, USA
Safety issue with seats in supercrew having no headrests.
- Lake Zurich, IL, USA
Newer 2001 models now have rear seat head protection, would like to see the same safety equality.
- Hilton Head Island, SC, USA
This vehicle has a rear seat that does not have head rests to protect rear seat passengers from striking their heads on the rear window in a crash. I understand that Ford has redesigned the seat to include head rests. This is a safety issue, and I feel that Ford should consider modifying the seats of first generation 2001 supercrew models.
- Rohnert Park, CA, USA
2001 Ford supercrew pickup trucks lack rear seat head rest/retraints. Lets fix this before we have another tire fiasco.
- Appleton, WI, USA
Headrests on rear seat are not installed. Vehicles built after dates in November 2000 were equipped with the headrests. Back seat passengers have no protection during a rear end collision. My vehicle should be retrofitted with the headrests at the manufacturers expense.
- Woodworth, LA, USA
The seats, the rear in particular, don't have head restraints. In the event of a rear end collision the rear seat occupant's head could break the rear window and strike the metal sill resulting in severe head injury. Ford has addressed this problem in the F150 supercrews built after 10/2000 but hasn't done anything for those who purchased vechicles built prior to the production change.
- Milwaukee, WI, USA
Rear seats came without headrests, passengers in a crash would hit their heads against the rear window. Even a small child (mine is 9yrs) would hit their head against glass. I understand the newer made trucks come with headrests.
- Naples, FL, USA
Rear bench seat has no headrests. It is just a matter of time before someone is injured / killed because of this oversite. Reccomend forcing manufacturer (Ford) to retrofit older models with the seats which are currently being shipped with supercrew trucks.
- Callaway, MD, USA
Ford's redesign of the backseats to now include headrests seems to point out the lack of adequate safety to rear passengers I earlier supercrew pickups.
- Travis Afb, CA, USA
Rear seat do not have headrest and are very close to the rear window. A sudden stop will cause the rear passengers to hit there head on the rear window. I purchased my car in novermber and never was offered the option of getting a headrest option which I would have purchase.
- Portland, OR, USA
- Kenner, LA, USA