While driving I heard a pop and the truck jerked to the right. I had no control of the steering. I hit a large tree stump. It caused several thousand dollars of damage. While the insurance appraiser and body shop owner were looking at the truck they discovered that the screw from the tie rod into the rack and pinion steering was stripped. It fell apart taking away all my control of steering the truck. Ford refuses to even look at the truck.

- Pepperell, MA, USA

While driving I noticed that the steering seemed sloppy and unresponsive. Difficult to keep the vehicle in the lanes especially going into or out of curves. Upon reaching my destination I asked my associate to observe the steering components while I turned the wheel with the engine off. He immediately noticed the entire rack and pinion assembly shifting back and forth. Upon further inspection I found that of the two bolts that hold the unit to the chassis one had a loose nut and the other had no nut at all. The threads on the bolt w/O the nut appeared to never have even had a nut but I can not be sure of this. Needless to say I was a little more than upset that I had put myself and others at great risk over poor assembly quality control.

- Riverbank, CA, USA