The contact owns a 2008 Ford F-150. While the vehicle was parked, the contact attempted to start the vehicle, but it failed to start. The vehicle was towed to an independent mechanic. The contact was informed that the fuel pump relay housing and cover rusted through, which caused an electrical short that made the fuel pump become inoperable. The vehicle was repaired. A dealer was not contacted. The manufacturer was notified of the failure and provided case number: Cas [xxx]. the approximate failure mileage was 109,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Elwod City, PA, USA

Fuel pump control module failed without notice, stopping vehicle. Dissimilar metals in contact caused corrosion of electronic component. A known problem with every engineer and mechanic.

- Stowe, VT, USA

Gas gauge in 2008 Ford F 150 fails to read correctly. I fill up and it doesn't show the correct amount of gas in the truck. I recently found out this is a common problem with these trucks. Why isn't the company doing anything to help fix the problem. I am sure this is not a cheap fix. How can you send your children out in this vehicle noing they could either run out of gas anywhere or stall out on the highway and be hit from behind by someone going 65 mph.

- Clinton, CT, USA

Smelled odor of gasoline while driving. Drove approximately 3 miles and when exited vehicle, strong odor of gasoline. Walked to rear of vehicle and saw a trail of gasoline splatters behind 2008 Ford F150. Looked under vehicle and saw a pool of gasoline with gasoline dripping from all around fuel tank and surrounding area. Immediately got assistance and determined that gasoline was coming from area at top of fuel tank-area of fuel pump (by turning key on a 1-2 seconds while assistant watched under pickup). We removed the fuse to fuel pump relay and towed vehicle (100 ft) to area where we could wash gasoline off with water hose and pushed vehicle into shop and removed pickup bed to get a visual at leak area. Vent hose to filler cap was broken at top of tank (this is not a hose that normally has gasoline or pressure. Reinstalled fuse and rapidly turned key on and off with 2 persons watching. A huge amount of gasoline was sprayed out when the pump was energized. When assistant touched the hose at source of leakage to pull hose off, the plastic connection on the pump broke off (no force was applied). Called Ford dealer and were informed it was under warranty--informed them of observations and action we took. When Ford got the vehicle they basically said this was an owner abuse and was not a defect. Vehicle has not been subject to any rough treatment. If I had driven this vehicle enough to get exhaust hot or had any source of ignition the vehicle would have basically exploded and burned, it probably lost 5-6 gallon of gas in 3 miles(5 minutes). There was a split in plastic connection that broke off and appearance of other cracks in area. In most cases the first evidence of a problem would be when the vehicle ignited. Enough gasoline dripped off tank area on asphalt to Mar area. Ford dealer has vehicle and parts, indicated it would be 4-10 days to get replacement parts. This has serious fire potential and I have no explanation for break except defective.

- Mountainburg, AR, USA

The problem began when I took my truck into the service department on July 28, 2008 for a radio problem. The mileage on the truck was 27,371 at that time I took the service advisors recommendation and had a 30,000 mile service performed. Since that time my truck has had a gasoline odor. This fuel odor originates in the engine compartment and comes into the cab through the A/C vents. This gas odor has been acknowledged by a service technician, the service advisor and the service manager. I have taken the vehicle in 4 times (8/12/08, 8/15/08, 9/2/08, and 9/11/08) during these repair attempts I have been without the vehicle for well over 30 days. This problem creates a serious safety hazard; I am concerned that the fuel vapors will cause a fire and explosion.

- San Juan, TX, USA