3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,944 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
First, the fuel door fell off the truck. Later that evening I heard a weird suction sound coming from the fuel door area. It began to idle rough, then would not want to start after fill ups. When you would stick the gas nozzle in the tank a loud "whoosh" sound would emit as it relieved pressure. My gas gauge stopped functioning and all of these issues eventually leading to the tank imploding/collapsing on itself. This bent the fuel pump and gas gauge inside the tank. I paid out of pocket to have it fixed because the Ford dealership told me the warranty only "covered moving parts". I asked if the fuel gauge float and fuel pump moved. They enjoyed my rhetoric, but declined to fix the problem. They only replaced a sensor that threw a lean bank one code and caused the check engine light to come on. I drove it for the next year or so using the odometer to tell me when to fill up as my gas gauge no longer worked.. fast forward a year and a half, and running out of gas 3 or 4 times, and it has done the same thing to me again. I just paid $972.19 to a private garage to replace the fuel pump, but I only got a 90 day warranty on the work and no guarantee that this issue will not happen again. When I googled the make and model of the truck I found all kinds of information about people having the same problem, yet Ford acted like they have never heard of this before. I understand I am responsible for keeping the truck running, but nothing about the way I operate the vehicle made it do this. If I get in a wreck, I should pay to fix it. This is a design flaw and should be recalled. Btw I was doing 70 mph on the interstate when it shut down most recently and traffic had me boxed in. It nearly caused a collision just getting it off the road. Had I died, no one would have questioned what caused the accident.
- Shreveport, LA, USA
My engine light came on the code read bad fuel pump module.
- Williamston, MI, USA
The contact owns a 2009 Ford F-150. The contact stated that while driving 40 mph the vehicle stalled without warning. The vehicle was taken to the dealer who diagnosed that the battery was defective and that the vehicle ran out of fuel. The vehicle was taken to another dealer who diagnosed that the fuel tank had collapsed. The manufacturer was made aware of the failure who stated that they would contact him back at a later date. The vehicle was repaired. The failure and the current mileage was 52,000.
- Houston, TX, USA
The fan blower speed control stuck on high only and was replaced 09/2011. The vehicle kept stalling out upon deceleration going down the road. With loss of power steering and power brakes when this happens. Could be going 30 mph or 60 mph. When get motor is started again it usually runs rough. The left oxygen sensor code was on so this was replaced. 11/2011 the fuel gauge also stopped reading fuel in the tank when this happens. Replaced fuel pump in tank, fuel filter, fuel power module, all was fine for three weeks. Truck dies 8 times today and all the same problems are back. Engine light on, fuel gauge stopped working, truck runs rough for awhile when restarted then clears up. Engine light now stays on and fuel gauge will read 1/2 tank when it is full. 36 gal tank. 11/22/2011.
- Mooresville, IN, USA
**catastrophic fuel tank failure** two days ago my 2009 F150 died in my driveway, it acted as if out of fuel even though the gage read over half a tank. I had it towed to a Ford dealer and was initially informed that the truck was out of gas and the fuel gage wasn't working. A new unit was ordered and once the tank was removed from the truck it was discovered that the issue was exceedingly more severe. The mechanic and a Ford engineer concluded that the charcoal purge valve failed and the fuel pump created such a strong vacuum that the fuel tank collapsed on itself and crushed the fuel pump.although the truck has only 15,000 miles it is not a warranty repair due to a salvage title on the vehicle. After the inspection it was concluded that the fuel tank unit was not damage or effected by any incident and was in standard operating condition when the event occurred.I also understand that since this is not a warranty repair, Ford will not be collecting the parts for further evaluation. I believe this to be a mistake! I have asked to keep these parts and will provide them to Ford if need be. As an engineer I believe this to be a design flaw that could present a severe safety hazard.
- Blythewood, SC, USA
My 2009 Ford F150 suffers engine stall when stopping in traffic. There are no diagnostic indications (engine light, codes stored). It has a "lifetime" fuel filter, so it cannot be changed. When the engine stalls, power steering and power brakes are lost, resulting in possibility of rolling into oncoming traffic. I have suffered 3 near misses in the past 3 days. Ford will not accommodate my schedule for service.
- Bethel, OH, USA
I stopped at the mobil kanagroo express gas station in gainesville to fill my 2009 Ford F150 up with gas. I used the handle lock on the gas nozzle to fill the tank. I also held it with my hand. When it was not yet full the nozzle flew out of the filler tube spraying gasoline all over me and the ground. I pulled the truck away from the gas pumps because I was worried about a fire. I went into the store explain to the clerk what happened and told him that he had a problem out at the pump because there was a puddle of gasoline still on the ground. I had a change of clothes with me and the clerk gave me a bar of soap to wash up with. The clerk said the gas at the pump would just evaporate. I also reported the incident to the gainesville fire department who said they would check the stations pumps. I don't know whether it was the fault of the truck or the gas pump but I was afraid of dying because I was covered in gasoline.
- St. Petersburg, FL, USA
- Glennville, GA, USA