10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
82,342 miles

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« Read the previous 20 complaints

problem #730

Oct 052024

F-150

  • miles
Transmission range sensor failure. I do not remember ever receiving a recall letter after I purchased the truck used. Truck will no longer start or show what range it is in.

- Burley, ID, USA

problem #729

Aug 162024

F-150

  • miles
A recall was issued for an intermittent failure of the transmission speed sensor (OSS), campaign 16S19. I took the truck to a Ford Dealership, Mike Reichenbach Ford, in Florence SC. The technician reprogrammed the PCM. This did not resolve the issue and the truck continues to downshift or not shift at all. I spoke with the dealership and with the Ford Motor Company. I believe this truck was taken to a dealership more than once without the issue being resolved. I am respectfully request Ford make good on the safety recall of a known issue.

- Florence, SC, USA

problem #728

Oct 102011

F-150

  • miles
Purchased TRUCK at Gus Machado of Kendal Mia Fl. Informed dealership of downshifting transmission issues, I was told "there's No recall on my vehicle ", its normal that new truck has as breaking in period. AT 10,000 miles- Drove to Gus dealership for TRANSMISSION ISSUES, NO RESOLVE -AT 70,679 miles - 01/11/17 Drove AGAIN to Gus dealership, for severe engine and transmission issues. Dealership noted severe engine problems. Insurance.& warranty rep. and Ford rep. arrived at dealership and AGREED that ORIGINAL engine was BAD. Insurance would cover repair cost & Engine was replaced. R/O [XXX]-AT 71,429 miles 04/18/17, Drove to Gus Dealership noted my Transmission concerns, found driveshaft to be slipping and issues addressed. Transmission continues to date to be problematic. I researched ford forums and found that several ford owners also have similar Transmission Issues and FORD has recalls on Transmission, ONLY MY VIN ISN'T ON recall R/O [XXX]- 93,868 miles 05/28/19 Drove to Bill Jarrett FOR RECALL 19N01, In less than 15 minutes truck was returned INFORMED COMPUTER had to be reprogrammed. 11/19 I returned to Miami for surgery &treatment at the Miami VA. Truck continued to downshift, so I went into Gus dealership and they explained the recall fix. I was told there are no recall on transmission and eventually Transmission would streamline. AT 156,000 miles- Since reprograming truck has been double downshifting/bucking in first gear, which I have been stating to Ford dealership since purchase IS A SAFETY CONCERN. To date NO LIGHTS ON DASH DISPLAYS OF Transmission, but BUCKING/DOWNSHIFTING CONTINUES (A SAFTY CONCERN). 05/17/24, I called Ford and stated my concerns. I was told to go into dealership to have it checked. 05/18/24 went to Bill Jarrett where my concerns was noted. They Informed that there is NO RECALL on my truck and I would have to purchase a new transmission for$ $7,000. Filed complaint with Better Business Bureau INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

- Avon Park, FL, USA

problem #727

Oct 012024

F-150

  • 143,000 miles
The contact owns a 2011 Ford F-150. The contact stated that while driving approximately 55 MPH, the transmission erroneously downshifted to first gear causing the vehicle to abruptly reduce speeds. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 143,000.

- Pensicola, FL, USA

problem #726

Oct 112024

F-150

  • miles
This vehicle was repaired under a previous recall related to the transmission downshifting unexpectedly while driving. A year later, the vehicle is doing the same thing which leads me to question: was the repair done at all" OR was the repair done with defect parts? OR was the actual cause of the defect not actually determined" Either way, I believe this is a continued problem from a previous recall that was never properly dealt with.

- Fredericksburg, VA, USA

problem #725

Oct 022024

F-150

  • 122,000 miles
The contact owns a 2011 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted from 6th gear to 5th gear unexpectedly. The power train warning light was illuminated. The speedometer dropped to "0", and the instrument cluster became inoperable. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 122,000.

- Memphis, TN, USA

problem #724

Sep 162024

F-150

  • 117,000 miles
The contact owns a 2011 Ford F-150. The contact stated while driving approximately 55 MPH, the transmission slipped out of gear and unexpectedly downshifted to either 2nd or 3rd gear. The contact stated that the vehicle slowed immediately nearly causing a crash. The contact stated that the "WRENCH" symbol was illuminated. The contact pulled over and turned off and restarted the vehicle and the vehicle returned to normal functionality. The contact stated that the failure recurred. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The contact called a dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 117,000.

- Algonac, MI, USA

problem #723

Sep 192024

F-150

  • 183,000 miles
The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle shifted abnormally rough was banging into gear, and was slow to engage. The contact also stated that upon attempting to shift into reverse, the vehicle initially failed to shift, prompting the contact to turn off the vehicle, after which the vehicle would shift but was slow to engage. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 183,000.

- Boonville, CA, USA

problem #722

Aug 012024

F-150

  • 122,000 miles
The contact owns a 2011 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted without warning. The contact also stated that the vehicle resumed normal operation after being turned off and restarted. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer were made aware of the failure. The failure mileage was approximately 122,000.

- Fishers, IN, USA

problem #721

Aug 152024

F-150

  • 250,000 miles
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The check engine and another unknown warning light were illuminated. The tachometer and speedometer were inoperable. The contact pulled over, and the transmission remained stuck in first gear. The vehicle was restarted, but the failure persisted. The contact was able to drive to the residence. The contact stated that the dealer had previously replaced the engine and determined that the transmission position sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 250,000.

- Croswell, MI, USA

problem #720

May 032024

F-150

  • 191,000 miles
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission downshifted unexpectedly. The contact also stated that the vehicle occasionally failed to start as needed. Additionally, the instrument panel failed to show the gear selected. The contact stated that eventually the vehicle failed to start. The vehicle was towed to a dealer, where it was diagnosed with needing the lead frame replaced. The vehicle was not repaired. The contact related the failure to an unknown recall however, the vehicle had previously been repaired under the recall. The contact stated that the dealer had not diagnosed the vehicle when the recall repair was performed. The manufacturer was made aware of the failure. The failure mileage was approximately 191,000.

- Cheyenne, WY, USA

problem #719

Sep 092023

F-150

  • 150,000 miles
The contact owns a 2011 Ford F-150. The contact stated that on two occasions while driving at approximately 60 MPH with the cruise control feature activated, the check engine warning light illuminated. The vehicle then lost motive power. The vehicle was steered to the side of the road and restarted after five minutes. The vehicle was taken to an independent mechanic where a handheld diagnostic machine stated that the failure referenced speed sensing. The vehicle was taken to the residence. On another occasion, while driving at approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission molded lead frame needed to be replaced. The vehicle was not repaired but the transmission was flushed and reset. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

- Broken Arrow, OK, USA

problem #718

Apr 012024

F-150

  • 66,000 miles
The contact owns a 2011 Ford F-150. The contact stated that while driving at various speeds, the vehicle downshifted unexpectedly. The contact also stated that the instrument panel was black. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with a failure of the molded lead frame. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

- Folsom, PA, USA

problem #717

Dec 012016

F-150

  • 50,000 miles
The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted to first gear. There was no warning light illuminated. The vehicle was taken to an independent mechanic and a dealer, and the contact was informed that the molded lead frame needed to be replaced. The contact was informed by the dealer that there was an unstated Customer Satisfaction Program related to the failure; however, the program had expired. The vehicle was not repaired. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

- Fallbrook, CA, USA

problem #716

Feb 192024

F-150

  • 190,000 miles
The contact owns a 2011 Ford F-150. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle hesitated and then lurched forward while depressing the accelerator pedal. The contact stated that the shift indicator failed to show what gear was selected. The contact stated that the failure also occurred while shifted into reverse(R). The contact stated that there was a failure while shifting from reverse into drive(D). The contact stated that the vehicle was hesitant while depressing the accelerator pedal. The contact turned off and restarted the vehicle and then shifted into drive (D). The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the transmission range sensor needed to be replaced. The mechanic informed the contact that there was a manufacturer-??s recall related to the failure and referred the contact to a dealer. The contact called a dealer and was informed that the vehicle was not covered under the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.

- Battle Creek, NE, USA

problem #715

Jul 172024

F-150

  • 94,000 miles
The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, the brake pedal was depressed; however, the vehicle unintendedly accelerated. There was no warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic diagnosed the vehicle and determined that the failure was caused by faulty wheel speed sensors. The contact was informed that the wheel speed sensor and the lead frame needed to be replaced. The dealer was also contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 94,000.

- Baker City, OR, USA

problem #714

May 152024

F-150

  • miles
My truck start to accelerate by itself and the light indicator goes crazy from parking to gear 1 From there the truck it can be controlled

- Plantation, FL, USA

problem #713

Jul 132024

F-150

  • 240,000 miles
The contact owns a 2011 Ford F-150. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 24V444000 (Power Train). The contact stated while driving approximately 70 MPH, the vehicle lost motive power with the wrench symbol illuminated. The contact stated that the speedometer went to 0 MPH. The contact depressed the accelerator pedal, but the vehicle failed to respond as intended. The contact pulled off the highway turned off and restarted the vehicle. The contact stated that the vehicle then started driving normally however, several miles later the failure reoccurred. The contact stated that when the failure reoccurred, the transmission failed to upshift past the third gear. The contact turned off and restarted the vehicle and the vehicle drove normally. The contact stated that the failure was a recurring failure. The contact had not returned the vehicle to the dealer who had completed the repair under NHTSA Campaign Number: 24V444000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 240,000.

- Chilton, TX, USA

problem #712

Jul 112024

F-150

  • miles
There is an active recall for my specific year/make/model - yet I'm being told it doesn't apply to my vehicle - but my vehicle is absolutely having the exact issue described in the recall. How do I get this resolved? The issue is that my vehicle will unexpectedly downshift, (I believe into first gear, based on the RPM's that I get stuck at) almost always while I am driving at freeway speeds. When this happens, an orange wrench appears in my dashboard warning indicator for a brief moment, then I lose all gauges - my digital displays literally just turn to blank dashes as I lose power and the ability to accelerate. My gauges all drop to as if the vehicle isn't even on, my speedometer displays "--" and my RPM's remain at approximately 1500 regardless of whether I try to accelerate or decelerate. If I decelerate, because I'm in the improper gear for the speed I'm traveling - I will not be able to accelerate. The only way for me to resolve the issue is to try and find somewhere to safely pull over, put the vehicle in park, turn the engine off, wait a few moments and then restart the engine. This happens without warning and at random. Sometimes multiple times in a day, sometimes not at all for a couple of weeks. I don't understand how my vehicle is exempt from the recall. This has been ongoing for several months now. Thank you for your consideration

- Centerville, UT, USA

problem #711

Mar 102024

F-150

  • 208,000 miles
The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the speed odometer seized, and the check engine warning light illuminated. The contact stated that after the transmission had shifted from 5th gear to sixth gear, the transmissions unexpectedly downshifted to first gear. The contact turned off and restarted the vehicle. The contact stated that after the vehicle was restarted, the check engine warning light was off, and the vehicle was reset; however, the failure reoccurred. The vehicle was taken to an independent mechanic and diagnosed with input shaft speed sensor failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 208,000.

- West Chester Township, OH, USA

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