10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 81,970 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Went to pass a slower car on the highway and my truck started shacking bad and slowed way down. The truck only has 60000 miles and has been well cared for.it felt like I was driving on square tires.
- Sandy, OR, USA
I have been having transmission issues. I took my car in while it was under warranty and they said there was a warranty and that would fix my problem. Since my issue at the time was spuratic I left the dealer thinking it was fine. The last time I made an appointment for the dealer and I brought it in and they said again that there was a recall and they fixed that and they said there was no time for the repair and to bring it in again at a later date and they were booked far out in the future. When I brought it back I am now not covered under my warranty by time not miles. My car downshifts and I hear a thunk when coming to a stop and it down shifts no matter what speed. I see there is another recall that had my symptoms for my year and model but they said that my car is not in that recall.
- Lakewood, CA, USA
The contact owns a 2011 Ford F-150. While driving 25 mph, the vehicle downshifted to a lower gear without warning. The contact called the Ford dealer (norm reeves Ford Lincoln, 18900 studebaker rd, cerritos, ca 90703) and was informed that the VIN was not included in NHTSA campaign number: 16V248000 (power train). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 47,063.
- Lakewood, CA, USA
Truck has a timing chain rattle and has had the same rattle for 28,000 miles, since I've owned the truck. It only happens when the truck has been sitting for an extended period. The rattle lasts from 2-10 seconds. I have videos of it happening in my driveway, after a cold start. Dealer refuses to fix it because it doesn't happen after I drive it to them and they start it. Tsb-14-0194, tsb 16-0027, tsb- 15-0131. All 3 tsbs have the same results. I have shown the dealer my videos nd the service advisor told me "no problem we can get it fixed", only to find out he dealer refuses to fix it until they can get the truck to do it for them, under their care. The tsb states that if the owner hears the rattle the dealer is to fix it.
- Lilburn, GA, USA
The speed odometer jumps around and the gears change sporadically. After having this check by my mechanic, they feel that it is the power train control module and speed sensor. They found a recall for this model F150 but it did not include the date of build on my vehicle. Recall 16S19. It is dangerous because you don't have any notice as to when it might act up and you loose power without any warning. It happens when driving on whywayans side streets, high and low speeds. It feels as if the gear is dropped from 5th to 1st and back.
- Cumming, GA, USA
My 2011 Ford F-150 pick-up is shifting very hard from 1st gear to 2nd gear. The hard shift causes my pick-up to lurch forward abruptly. It also shifts hard some of the time when it shifts from 2nd to 3rd gear. I took my pick-up to our local Ford dealer, and they recommended a transmission update for $100 not covered by the extended warranty.
- Sycamore, IL, USA
Air handler diverter switch burnt out causing fire at 35000 miles, power train idles high at stops trying to go, at down shift when slowing it jerks very badly truck has only 40000 miles on it. These are ongoing problems for many miles
- Port Saint Lucie, FL, USA
While driving on the interstate at 70 mph my speed information screen showed the wrench and the transmission down shifted to a lower gear. I had to pull off the interstate and restart the vehicle after waiting a few minutes. After I restarted the vehicle the check engine light and wrench went out. Subsequent problems have been the transmission will not shift out of gear and the information screen shows the wrench. My local mechanic said the following P codes were present, P0720 and P0722 and advised there was a recall for my specific transmission. When I called Ford they said that even though my transmission was experiencing the same problems as those under recall my specific transmission was not on the recall list.
- Gulf Breeze, FL, USA
The contact owns a 2011 Ford F-150. While driving various speeds, the vehicle failed to shift from first gear to second gear. The contact stated that the yellow wrench warning icon illuminated and the vehicle went into limp mode. The contact stated that the vehicle would not accelerate above 40 mph. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was able to retrieve a fault code and diagnosed that the range sensor needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V248000 (power train). Neither the dealer nor the manufacturer was contacted. The approximate failure mileage was 105,000.
- Big Lake, TX, USA
Transmission downshifting, wrench light tsb 13-6-8
- Marcellus, MI, USA
My 2011 Ford F150 ecoboost is making a humming noise when you start the truck and move the shifter into a gear and apply the brakes., does this for about a minute or I rev the engine and it goes away. The brake pedal feels very week then the pressure comes back up. I have had this truck into gateway Ford in greeneville tn since the second day I own the truck. The saleman said this is normal for this type motor. They also changed the spark plugs for a miss I was having in the motor. I have been to the dealer 4 times always get sent away like im crazy its all in my mind. Don't know where else to turn any help would be very grateful. Thank you this happens thru out the driving of the truck
- Greeneville, TN, USA
The timing chain of the 3.5L ecoboost fails at approximately 80,000 miles. The failure is a result of a stretched timing chain and causes a lack of power and acceleration.
- Brookfield, WI, USA
My transmission is not considered in the recall of other similar models. I have spent $2,000 to fix this issue that is already identified as an issue. When the company should be replacing the defective parts. Transmission solenoid have been replaced now the lead frame failure issue along with the codes identified in other recalls.
- San Antonio, TX, USA
The contact owns a 2011 Ford F-150. The contact received a recall letter from Ford motors. The NHTSA campaign number was unknown. The contact stated that the transmission sensor was replaced at glockner southpoint Ford (155 co rd 406, South point, oh 45680, (740) 894-3673) in February of 2018 per the recall. While driving 50 mph, the transmission downshifted and the vehicle slowed down without depressing the brake pedal. A wrench symbol and the check engine indicator illuminated prior to the failure. The vehicle was taken back to the dealer and the transmission sensor was replaced again. It was unknown if the manufacturer was contacted. The failure mileage was 75,000.
- Franklin Furnace, OH, USA
My 2011 F150 would hesitate from a stop position to 1st gear ( jerking action),and now it down shifts to 1st gear while driving down highway and the gauges stop working. Then when you pull over and turn truck off to try to reset anything it stays in 5th gear when you take off and the wrench and check engine light comes on. We recieved a recall for it( 16S19) had the recall preformed on Feb 27 2018 and 4 days later it started doing the exact same thing.
- Franklin Furnace, OH, USA
When driving, usually between 20-30 mph, my transmission will abruptly switch gears. When this happens, it is very loud and violently jerks the entire vehicle. This has been happening randomly since I purchased the truck in 2012 w/ roughly 9K miles on it. It feels like I have been rear-ended by another vehicle. On two separate occasions, I have had two different people in my truck (unfamiliar with the issue), and when it happened, they instantly asked, 'did we just get rear-ended?'
- Chesapeake Beach, MD, USA
Erratic shifting during my drive to work. Into first very hard. This happened at 35mph on the exit ramp.
- Chelmsford, MA, USA
The contact owns a 2011 Ford F-150. While driving 65 mph, the vehicle would downshift hard unexpectedly to first gear. The contact experienced the failure numerous times. There were no warning indicators illuminated prior to the failure. The vehicle was taken to the dealer (campbell Ford, 400 N 20th St, ozark, mo 65721), but the failure could not be duplicated. The vehicle was not repaired. The contact referenced NHTSA campaign number: 16V24800 (power train), but the VIN was not included in the recall. The manufacturer was notified and case number: 14223874 was opened. The failure mileage was 145,000.
- Ozark, MO, USA
The contact owns a 2011 Ford F-150. While driving approximately 65 to 70 mph, the vehicle abruptly downshifted and lost power. The contact stated that the wrench icon illuminated, but she was not sure if the icon illuminated while the failure occurred or afterwards. The driver was able to coast onto the road shoulder and then drove the vehicle home. The vehicle was taken to autonation Ford wolfchase (7925 stage road memphis, tn 38133, phone: (901)-209-1257) where a failure code for the transmission lead frame was located. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 16V248000 (power train). The approximate failure mileage was 100,000.
- Cordova, TN, USA
- Amite, LA, USA