10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
81,970 miles

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« Read the previous 20 complaints

problem #330

Jul 062018

F-150

  • 100,000 miles
My 2011 Ford F150 lariat 5.0L has 100,000 miles at which time I began having issues with erratic transmission shifting. T has happened multiple times both at high speeds and low speeds. Truck will downshift and transmission jumps all over the place. Very scary and very unsafe. I was able to get the error code which was P0720 output shaft speed sensor circuit. I checked my VIN and did not find any recalls associated with my truck. I called multiple Ford dealers who told me the same thing. I searched the internet and read on edmonds.com, cars.com, and NHTSA that Ford has a recall effecting 2011 Ford F150S with the 6R80 transmission built between Aug 19th, 2011 and March 09, 2012. Mine was built with the 6R80 transmission with a build date of Sep 6th, 2011. Based on what I read and the similar issues with the recall I find it hard to believe my truck is not included. I cannot safely drive so I called Ford customer care and opened case# caf15213386. I then took my truck to a Ford dealer to have the fix applied which was to update the powertrain control module software costing me $180. I was then told this would not solve my problem. To solve my problem I needed to replace my lead frame which would cost $1300 but they can't get me in until next week. The recall notice I read indicated the PCM software would be no cost under the recall and if code presented itself Ford would provide a one time replacement of the lead frame at no charge within 10 years or 150,000 miles. Please investigate to see why my truck is not included in this recall. I will have the work done and save my receipts in hopes that I will be reimbursed after this case and Ford case are resolved.

- Kc, MO, USA

problem #329

Jun 252018

F-150

  • 110,000 miles
The truck is having the transmission molded lead frame issue. Today my wife was driving 75 on the highway when it downshifted into first gear causing the tires to lockup. Prior to this, it has happened multiple times but at lower speeds. The gages will jump all over with speed and RPM. The gears would also jump all over. I posted a video on youtube. Https://youtu.be/df0db7rampi this has happened most days since the initial occurance

- Random Lake, WI, USA

problem #328

Jun 072018

F-150

  • 162,425 miles
I own a 2011 Ford F150 eco boost. This truck has started hard shifting up and down in my trasmission. Taken to the local Ford dealer and cost me around 80 bucks to tell me they can't find any problem with the diagnostics. Driving it they tell me I need another transmission which will cost me $4700. What is the problem with Ford lately"??? I don't have this amount of money just lying around!!! I need my transmission fixed. There is a recall on 6R80 transmissions but when I talked to someone they tell me it's not on mine!! this is entirely unacceptable!! if one has a problem then all of them should be recalled to have this problem fixed!! who do I have to call to get some answers??? I am 62 years old and don't have a butt load of money to repair this truck. My question is, is the Ford company going to? or did I need to buy a Chevy next time??" all of this happens when driving the truck.

- Hemingway, SC, USA

problem #327

Jul 022018

F-150

  • 85,701 miles
Traveling at 50 mph I had a sudden down shift from 6th gear down to 1st gear. The back wheels locked up causing a skid. The line of traffic behind me suddenly had to break for me. Fortunately there was space for me to pull to the side. I feel that this is a safety issue that should be taken care of by a recall.

- Charleston, SC, USA

problem #326

Jun 162018

F-150

  • 57,000 miles
The contact owns a 2011 Ford F-150. Upon shifting from park into drive, the accelerator pedal was depressed and the vehicle stalled. The vehicle was taken to an independent mechanic who stated that the valve body needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not notified. The failure mileage was approximately 57,000.

- Berlin Heights, OH, USA

problem #325

Jun 182018

F-150

  • 114,000 miles
The contact owns a 2011 Ford F-150. While driving 55 mph, the vehicle went into limp mode and all power was lost. The contact stated that a wrench warning indicator illuminated during the failure. The vehicle was able to coast to the side of the roadway. The contact restarted the engine, but the vehicle would not move. The vehicle was towed to the contact's residence and then to roberts motor, Inc. (4350 N alby St, alton, il 62002, (618) 466-72220). The dealer diagnosed that the active lead frame and transmission needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to NHTSA. The approximate failure mileage was 114,000.

- Godfrey, IL, USA

problem #324

Jun 082018

F-150

  • 143,000 miles
The contact owns a 2011 Ford F-150. The contact stated that the vehicle experienced difficultly shifting into reverse. The vehicle also failed to indicate that it was in the reverse position. The vehicle was taken to an independent mechanic and it was stated that it could potentially be included in NHTSA campaign number: 12V190000 (power train, exterior lighting). Apple Ford of lynchburg (2113 lakeside dr., lynchburg, va) was called; however, they could not confirm the recall. The manufacturer was notified and advised the contact to complain to NHTSA about getting the VIN added to the recall. The failure mileage was approximately 143,000.

- Madision Heights, VA, USA

problem #323

Jun 012018

F-150

  • 80,000 miles
The contact owns a 2011 Ford F-150. While driving various speeds, the transmission would erroneously downshift to first gear, causing the vehicle to abruptly reduce speed. During the failure, the instrument panel indicators flashed and various warning messages displayed. The vehicle was towed to sam galloway Ford Lincoln (1800 boy scott rd, fort myers, fl) where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no assistance was offered. The failure mileage was 80,000.

- Fort Myer, FL, USA

problem #322

Jun 152018

F-150

  • 92,000 miles
Clunky transmission at start of acceleration and when coming to a stop. Happened at about 40K miles. Under warranty dealer removed drive shaft and greased splines. Same thing happened at 90K miles. This led to total transmission failure at 92K miles when the sealed transmission began to lose ability to properly downshift. Transmission had developed leakduring long trip which was not detectable. Transmission temperature read normal throughout the driving even when trans failed. Vehicle service on transmission is not until 150K miles and vehicle has no dip stick to check level or quality of fluid. Now I'm stuck with a $5K bill to replace transmission with a rebuilt unit. I get that it is no longer under warranty but a design that has no way to check fluid and a design that requires greasing the drive shaft spline to stop binding of shaft to transmission should not be allowed with no recourse for the consumer.

- Yorba Linda, CA, USA

problem #321

May 292018

F-150

  • 40,905 miles
Transmission will suddenly and intermittently shift from drive to low which causes and sudden down shift causing a very loud noise. I have had the truck into the Ford dealership four times and the truck still downshifts without notice. This occurs on any city street asphalt or on a dirt semi improved road in motion. I am concerned because while towing a travel trailer the truck may downshift and cause the truck and trailer to jack knife injuring or killing the occupants Ford has acknowledged problems but the final fix remains elusive. Ford should replace the eight speed with a new 10 speed transmission. A class action lawsuit should ensue.

- Bluffdale, UT, USA

problem #320

Jun 072018

F-150

  • 140,000 miles
Sudden downshift from 6th gear to 2nd gear while traveling at 60mph. Engine rpms jumped up very high, tires squealed and the truck slowed very sudden and unexpectedly causing unsafe conditions. Ford dealer could not replicate the problem or find any fault codes.

- Live Oak, FL, USA

problem #319

Jun 062018

F-150

  • 79,000 miles
Sudden downshift from higher gear to 1st gear while driving. This has happened twice in the last week. Both times the vehicle was already in motion in a straight line. The first time it was in 3rd gear and downshifted into 1st at about 30 mph while trying to accelerate. The second time it was in 5th gear going downhill and the transmission shuddered then dropped into 1st gear at about 40mph. Both times the engine RPM spiked and it was necessary to immediately pull over out of traffic until the transmission reset itself.

- Williamsburg, VA, USA

problem #318

Jun 042018

F-150 8-cyl

  • 157,000 miles
The contact owns a 2011 Ford F-150. The contact stated that the check engine indicator illuminated. The vehicle was serviced per NHTSA campaign number: 16V248000 (power train), but the contact stated that the transmission slipped after the repair. The vehicle was not taken back to the dealer for further diagnostic testing or repairs. The manufacturer was not notified of the failure. The failure mileage was 157,000. Updated 9/21/18

- Tulsa, OK, USA

problem #317

May 252018

F-150

  • 36,000 miles
The contact owns a 2011 Ford F-150. While driving approximately 40 mph, the vehicle downshifted into first gear on its own. When the contact pulled the vehicle over to the side of the road, turned off and restarted the engine, it operated normally. The contact stated that the failure occurred approximately five times in the past couple of months. The vehicle was taken to the dealer (kenny ross Ford in irwin, Pennsylvania, 724-864-3601), but the failure could not be duplicated. The contact also stated that the vehicle was repaired per an unknown recall for the power train software update approximately one year ago. The manufacturer was notified of the failure and case number: Cas14909702 was opened. The vehicle was not repaired. The approximate failure mileage was 36,000.

- Greensburg, PA, USA

problem #316

Dec 252017

F-150

  • 230,000 miles
The contact owns a 2011 Ford F-150. While the vehicle was stationary, the gear shifter malfunctioned. The contact stated that the vehicle would not shift gears when prompted and that the gear shift indicator did not illuminate. Metro Ford auto sales in tupelo, Mississippi was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 230,000. The VIN was not available.

- Guntown, MS, USA

problem #315

May 232018

F-150

  • 119,000 miles
Driving 70 mph when 2011 Ford F-150 while driving in cruise control with A/C on lost all power..........and a tool displayed on dash. I was able to pull over on-side of interstate luckily.......turned off vehicle waited a few minutes and re-started with no further issues. I'm concerned this is similar to other issues Ford products have been having. Need answers before your vehicle hurts my family!!!

- Denver, IA, USA

problem #314

May 112018

F-150

  • 65,000 miles
The transmission will intermittently, either not shift out of 1st gear, or even worse, it will downshift from a higher gear back into 1st. This occurs while the truck is in motion on surface streets and highway on ramps.

- Jacksonville, FL, USA

problem #313

Apr 052018

F-150

  • 40,000 miles
Similar to 16S19 recall. My truck was not included. My truck has experienced exactly what the description for the recall states. It downshifted abruptly at no warning. Sudden kick in switching gears.

- Sharon Hill, PA, USA

problem #312

Mar 132018

F-150 6-cyl

  • Automatic transmission
  • 40,000 miles
The contact owns a 2011 Ford F-150. While driving 63 mph, the vehicle downshifted and then shifted back to the original gear without warning. The vehicle was taken to the dealer (two rivers Ford, 76 belinda pkwy, mount juliet, tn 37122) where the technician informed the contact of NHTSA campaign number: 16V248000 (power train). The VIN was not included in the recall. The manufacturer informed the contact that if NHTSA did not attach the recall to the VIN, then nothing could be done. The vehicle had not been repaired. The failure mileage was 40,000.

- Mount Juliet, TN, USA

problem #311

Apr 202018

F-150

  • 65,000 miles
The contact drove a 2011 Ford F-150 (company vehicle). The contact stated that the transmission downshifted into first gear on its own. The dealer was notified (boulevard Ford Lincoln, 40 bridgeville rd, georgetown, de 19947) and stated that there was a recall for the same year, make, and model vehicle, but the VIN was not included in NHTSA campaign number: 16V248000 (power train). The manufacturer was notified and informed the contact of the same information as the dealer. The vehicle had not been repaired. The failure mileage was 65,000.

- Milford, DE, USA

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