The contact owns a 2011 Ford F-150. The contact stated that while driving at various speeds, the vehicle unexpectedly downshifted. The contact stated that the wheels were shaking. Upon starting the vehicle, the vehicle failed to shift out of first gear. The contact stated that the odometer was inoperable. The contact pulled over and restarted the vehicle, and the vehicle operated as designed. The contact stated that while driving at an undisclosed speed, the powertrain warning light illuminated. The contact stated that the failure was like NHTSA Campaign Number: 16V248000 (Power Train). The local was dealer was contacted but the vehicle was not diagnosed or repaired. The contact called another local dealer, Hacienda Ford of Kingsville (2501 US-77, Kingsville, TX 78363); but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer and the NHTSA Hotline. The failure mileage was approximately 105,000.

- West Columbia, TX, USA

Ford has a "safety compliance" which has an expiration date of 10 years or 150,000 whichever was first. How is that even allowed" A major issue with the transmission range sensor which doesn't show a driver what gear there in...the lights all disappear so driver doesn't know if there in P, R, D, N, etc...its extremely dangerous! It also forces my truck to go into limp mode which is very dangerous especially when driving down a highway at 55. The truck was "reprogrammed" a few years back to stop the sudden downshift issue from occurring but it didn't eliminate that problem. Do you know how scary it is to be driving down the highway at 55-60 WITH YOUR TODDLER IN THE BACK...and then your truck suddenly on its own shifts down to 1st gear and there's nothing driver csn do but hope they don't hit or get hit by another vehicle?" These are just a few major issues I've had with the truck since buying it 5 years ago. I've barely drove rhe thing since the sudden downshift occurred and could have killed my son and I. The back window quit working. The transmission seems to have alot of issues and I was told because I am past 10 years..yet still under the 150,000 miles id have to pay full price for the backordered part through Ford only which was quoted at $470 and that doesn't include any labor. Ford is letting people down majorly. I wish I never bought the truck because it was so exciting to finally have a nice vehicle only to be let down in numerous areas. I drive my 1989 suburban more than my truck due to safety issues and because I am not going to spend thousands on it for an issue that they know has been a major problem for so many customers but yet it wasnt ever an official recall. Total BS!! I can't even believe they can get away with such issues. It's appalling and I'm beyond disappointed with my basically useless truck.

- Sterling, AK, USA

My truck truck won't start. We could jump it and it would be fine. I took it to ford and found out it was a bad Body control module and there was a nationwide backorder. I found on line a recall for other F-150 but didn't included mine. I was able to have mine repaired. Now I was pulling my camper home from Maine, parked the truck at home. The next morning I had a notice on the dash to have power steering serviced, found out the rack and pinion is bad. Again found others on-line with the same issue. I am lucky it didn't happen while towing or when my wife was driving. I also now have the same issues with a 2012 F-150. I feel like it needs to be investigated and Ford needs to make it right. I will fill out a complaint for the 2012 truck.

- Southampton, NJ, USA

There is an active recall for my specific year/make/model - yet I'm being told it doesn't apply to my vehicle - but my vehicle is absolutely having the exact issue described in the recall. How do I get this resolved? The issue is that my vehicle will unexpectedly downshift, (I believe into first gear, based on the RPM's that I get stuck at) almost always while I am driving at freeway speeds. When this happens, an orange wrench appears in my dashboard warning indicator for a brief moment, then I lose all gauges - my digital displays literally just turn to blank dashes as I lose power and the ability to accelerate. My gauges all drop to as if the vehicle isn't even on, my speedometer displays "--" and my RPM's remain at approximately 1500 regardless of whether I try to accelerate or decelerate. If I decelerate, because I'm in the improper gear for the speed I'm traveling - I will not be able to accelerate. The only way for me to resolve the issue is to try and find somewhere to safely pull over, put the vehicle in park, turn the engine off, wait a few moments and then restart the engine. This happens without warning and at random. Sometimes multiple times in a day, sometimes not at all for a couple of weeks. I don't understand how my vehicle is exempt from the recall. This has been ongoing for several months now. Thank you for your consideration

- Centerville, UT, USA

The contact owns a 2011 Ford F-150. The contact stated that upon starting the vehicle, the rear driver-??s side turn signal and brake lights were inadvertently illuminated and the key failed to program. The vehicle was taken to a dealer however, the dealer refused to look at the vehicle since it was not included in a recall. The contact diagnosed the vehicle with body control module (BCM) failure. The contact referenced NHTSA Campaign Number: 11V128000 (Electrical System) however, this VIN was not included. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.

- Marietta, GA, USA

BCM malfunction, Ford Recall # 10S14

- Marietta, GA, USA

Over the last few months on at least 15 occasions my transmission has tried to downshift into 1st gear while traveling highway speeds (55-65). Causing the tires lock up but I have always caught it and shifted into neutral to not cause any problems. After researching it sounds like this is a VERY COMMON issue that apparently hasn't been resolved with Fords TSB and software reflash. Also, while this happens my speedometer goes to zero and a wrench screen come up on the instrument panel for a split second.

- Walla Walla, WA, USA

Fuel Pump Fuse - 27 melted. Is a common problem according to Internet forums on 2010-2014 models.

- League City, TX, USA

Transmission Range Sensor issues causing the truck did not recognize the gear correctly. Cluster did not recognize(light did not turn on) when the car is on gears. I called the dealer and they recognize is a issue on the F-150 of year 2011 - 2012.

- Dallas, TX, USA

The contact owns a 2011 Ford F-150. The contact stated that the check engine warning light was illuminated. Additionally, the turn signals and the windshield wipers became inoperable. The vehicle was taken to two independent mechanics, who informed the contact that the failure could be related to the body control module (BCM) or to the engine control module (ECM). The dealer was not notified of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 192,088.

- Eden, NC, USA

Just out of no where the vehicle stoped and wouldn-??t go into gear

- Dallas , TX, USA

While driving the steering locked up, steering assist came up, and something about steering sensor. Very dangerous going down highway and steering locks up on you. They need a recall on 2011 Ford F150 Electronic Steering.

- Orleans, NE, USA

We took our vehicle to Woodhouse Ford in Omaha, NE (72nd St Location) for the 19S07-6R80 Sudden Transmission Downshift-Powertrain Control Module Programming Recall. It was supposedly fixed with a software update. Not long after we experienced the PRNDL Illumination and Backup Lamp Activation (Recall 12C23) Symptom. We were told, while this is a known issue and a recall for other 2011 Ford F-150s, your vehicle-??s specific VIN is not -??officially in the recall-??. Thus, your bill is $867.26 and $636.57 for the associated repairs; transmission leadframe, the backing light issue, and an associated parasitic leak. We pay, we get the vehicle back with no resolution of the parasitic leak and now a backing camera that no longer works (Blue Screen)-??was working just fine prior. We now learn that the backing camera is a recall in other Fords-??but not OUR VIN. Woodhouse quotes another $900 (New Backup Camera) and another $450 for the unresolved parasitic leak-?"which they had previously declared was resultant the leadframe malfunction.

- Ralston, NE, USA

The below was sent to me, It is difficult for me to understand why I was not told the recall expired in 2016 when I made the appointment (6-6-23) and when I handed my property over (6-12-23) to this dealership. Thank you for the diagnostic, it was very helpful, but, I still run the danger of crashing due to my breaks not pressing down when the pump goes out and the option to get FORD to fix it expired in 2016, My VIN is registered and I did not get a notice, I would gladly give this shop the $$ to fix the 2016 recall that expired. Now, that business will go to your competitor. If you were not aware of the expiration, I get that, but, you are a shop specifically designed for my Ford, again, thank you for the diagnostic but the way it was done I can't trust this shop or get other females to come there. Keep Jeff, do not run him off, his soul and manners feel safe and trusting, he treated me very well and I know he did what he was told to do by whoever was in charge. There is no need to contact me moving forward, but, this very email will be submitted to all the proper authorities (NHTSA.GOV, FTC.GOV, FORD.COM) when I hold FORD and others accountable. I work very hard for the life I have grown accustomed to. Respectfully, ************************************************************************** Chris Moore Service Advisor REQUESTED SERVICES (June 6-2023, email) PERFORM OPEN RECALL Wyatt Johnson FordDealership We look forward to seeing you! Wyatt Johnson Ford 646 Thompson Lane Nashville TN 37204 (615) 942-3165 https://www.wyattjohnsonford.com

- Whites Creek, TN, USA

It was a really cold night. My niece got in my truck in the passenger side back door. When we got to the grocery store 10 minutes later, that door refused to open. When I hit the lock/unlock button, it didn't even sound like it engaged at all in that door panel. The manual lock could neither be pushed down or pulled up. As soon as it got warm out again, the door opened and the locking mechanism worked just fine.

- Troy, MT, USA

My truck has been shifting hard..or taking a very long time to shift into gear. When I put the truck into reverse it doesn't indicate/light up the R-reverse light on dashboard which is dangerous not knowing what gear the truck is actually in..after quite some time it will slam or thud hard into reverse but still doesn't illuminate on the dash...then when switching into drive it slams very hard into gear. My acceleration has also been acting up and does not accelerate normal anymore. It's very sluggish and slow to get going which is very dangerous sometimes when entering a highway. I've also been going 40-50 mph and suddenly I lose power and my truck slows down and I have no control over it..hitting the gas only revs engine but does nothing. My reverse lights don't work sometimes either and my rear window has also quit working. I have contacted the locao ford dealer about these issues and the person was not only rude but was without doubt trying to rush me off the phone and told me they were booked up for many weeks and it'd be awhile before I could get the truck looked at...I bought thus truck in November 2019 and had taken it in for a recall that they had to do a quick reprogramming...come to find out there was also at the time a safety recall which "expired'" at 10 years or 150000 miles which is IMO total nonsense and unprofessional of Ford to not make this a real recall that they are required to fix knowing the many issues thousands of vehicles are having due to there negligence when they were built. It's not right to have there customers pay thousands out of there pockets to replace parts that are known to quit working properly and cause many safety issues for people driving the faulty vehicles. We are already paying monthly payments and the only thing the expired safety compliance/ not actual recall is doing for Ford is making them lose loyal customers. I truly worry about the unsafe occurrences that may happen with my child in my truck now and it's not right

- Sterling, AK, USA

Traveling down the highway the vehicle Ford F150 (part of an earlier recall 190v075000 Powertrain - taken to dealership for service) suddenly shifted into first gear, it was hard to control the vehicle for a moment, then the vehicle shifted in another higher gear and I was able to pull over, to the side of the road The computer was reset at the dealer and all appeared to be well when two days later, it did the same thing. There have been issues with the vehicle to go into a flooding kind of stall and the computer screen would go blank. After, stopping and turning off the truck would be ok. This vehicle is a danger to myself and others to drive. I live in a rural area 60 miles from the nearest dealership, where it is difficult to get an appointment and have been left stranded by the roadside, more than once. Fred Shumate, Dixon

- Dixon, NM, USA

Driving down residential street about 100 yards from my driveway and power steering completely failed. Dashboard message says steering assist fault. Luckily school hadn't let out yet so there weren't any kids running around. I was able to get the truck in my drive safely. I am having it towed to certified repair garage. Safety first. I've learned that this is a fairly common issue and that it can happen at highway speeds. Not cool Ford. Do better.

- Savannah, GA, USA

My vehicle is experiencing the same issues that were identified under recall 16V-248 with the exact same year, make and model vehicle. Several times, while driving at high speeds, the vehicle will display a wrench logo (MIL) and the vehicle will either downshift to 1st gear or completely lose all power to the pedal. After turning the ignition off and back on, for a period of time the vehicle will only move in 1st gear, will not downshift and the speedometer will not move. The check engine light will illuminate for a period of a few days and will without reason turn back off until the downshifting happens again.

- De Pere, WI, USA

The fan blower on the heat and air shorts out. The back up camera doesn't work.

- Dallas, TX, USA