The contact owns a 2011 Ford F-150. The contact stated that while his wife was driving out of a parking lot at 5 mph, the vehicle experienced unintended acceleration. No warning lights illuminated. As a result, the vehicle crashed into a parked vehicle, another vehicle that was exiting the parking lot and two pedestrians. Both pedestrians were injured and required medical attention. The contact stated that one of the pedestrian had to have surgery. The driver did not sustained injuries. The contact also mention the air bags failed to deploy. A police report was filed. The vehicle was towed to a tow lot. The dealer nor manufacturer were not made aware of the failure. The failure mileage was approximately 160,000.

- Hialeah, FL, USA

I have had this happen twice but the speedometer doesn't work and won't come out of 1st or second gear. Luckily both times it was in my driveway after I started it. Codes P0720 and P0722 came up both times which is the speed sensor problem. There is or was a recall on this year and make, model and I need it fixed please. Thank you.

- Gainesville, FL, USA

The cruise control does not work because of a censor either up by the steering column or the sensor by the master cylinder under the hood ! it's about a $150 fix but I just got this truck and started driving it so I was shocked when I was having problems so early!! for a average person that is not much but for me I live in disability it sure takes the money away from food I was going to buy so it's a hardship. I love the truck and it's great but it's hard for me to get it fixed because I rely on the cruise control to keep the same speed when going down the highway. Please if there is anything you can do please let me know including sending me the part and I'll put it on it"S the cruise control sensor under the hood by the master cylinder. It release so the truck will slow down when the cruise control is turned off. Please and thank you. Have a blessed day [xxx] again thank you for your time. It's just hard for everyone right now. I know if I had the part I could fix it in 30 minutes! thank you sir or man I have talked to a lot of people and they said they are having the same problem as I am. I hope you can just send me the part if I need to buy it I sure will I"ll send the money as soon as I get the part ! please and thank you I really need your help I just don't have the cash until I get paid. Thank you again so much [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Aline, OK, USA

While driving it down shifts from 3 to 1, codes are P0705 and P0016. These should fall under the factory recall for 15N05 and 19N01 but Ford refuses to cover it. Truck not only downshifts but also clinics into gear from park to drive or reverse.

- Inver Grove Heights, MN, USA

Vehicle will down shift randomly and still haven't heard back from Ford about a remedy it's an open recall

- Sealy, TX, USA

After receiving recall 19S07-19V-075 by mail and having it reprogrammed by crater lake Ford medford, or the transmission shifts worse than the original. My vehicle was manufactured at Georgia plant. 3.7 flex fuel. I was in cruise control going down a mountain pass with my foot on the brake and the cruise control failed to disengage and then abruptly shifted to a lower gear. The cruise control works flawlessly on most grades. The problem only seems to occur when during on highways in the mountains. 39K miles. Way too many light bulbs have gone out on this model. Never off-roaded. Not a work truck. Never even towed anything. Since that downhill cruise control problem occurred, now I have an antifreeze coolant leak at the expansion overflow tank on the 3/4 quick disconnect hose. Vehicle has never overheated. Low speed high rev before shifting into 2nd gear. Cruise control problem only on highway going downhill. Did they mistakenly reprogram my F150 with wrong recall?

- Phoenix, OR, USA

Transmission shifted in to 2nd at 50 mph..lost control hit a fence pole..blew up my tranny..nobody will help with towing

- Cottonwood, AZ, USA

I was driving my Ford F150 about 45mph when all of a sudden there was a hard jerk. So hard I thought someone had hit me, then a wrench came on the screen. After it jerked it slow down drastically. I turned around and took it to O'reilly's auto and they hooked it up to that machine and it gave a code that had to do with a catalytic converter. I had to wait until thanksgiving holidays were over until that following Monday before I could take it to my mechanic and he hooked it up to his machine and said that one of the sensors was not registering then I remembered I had a recall on a sensor that had to do with the transmission so I took it to the Ford house. I didn't have the recall paper with me so they looked it up on their computer and said they were going to reprogram the software that goes to a sensor in my transmission. And it didn't fix the problem. It is still doing the same thing and it doesn't matter, there is no way I would ever take it out on the highway I don't even want to drive it any faster than like 25 miles an hour because it jerks so hard and there's no warning when it happens whatsoever. It's scary, very scary. My complaint is I did the recall and I don't know what to do next because it's still doing the same thing like I never I know when it will do it again. I don't know if it's through the code and is no longer programmed I don't know but it's unsafe and I'm scared to drive it at all because people honk at me afterwards because I go so slow so I turned my hazards on. People are rude now days if they have to follow someone driving super slow. Which I do because of the jerk and the sound it makes. Unsafe.

- Clovis, NM, USA

Power train coming on all time / brake problems/ light coming on all times

- Silver Spring, MD, USA

Put truck in drive start traveling down the street and then the truck down shift and jerk really hard or traveling at about 45 mph and it has a hard shirt!

- Rio Rancho, NM, USA

I was driveling my truck from 6 gear jump down to 1 gear. I stop turn off and turn back on my truck was fine after that but now doesn't change from the first gear. This happen in highway 26 lucedale ms.

- Lucedale, MS, USA

My F150 transmission started shifting from 3rd to 1st in January 2019 on a highway by my house. This happened a couple of times and I took to a transmission shop. Replaced the transmission and two weeks later I got the recall notice from Ford 19S07 in February. Ford said that if I took to a Ford dealer, they could help, but I didn't because I was not under warranty. I called a Ford dealer and in may they still do not have the software to fix. I would have not been able to use my truck since February. I feel that I'm stuck in the middle. What would Ford have done if I took to a Ford dealer in January?

- Allegan, MI, USA

The service advancetrac light comes on regularly while trying the steering wheel at low speeds. It used to not be as common, but has gotten worse I. the past 6 months. Today I tried slowing down while making a right turn and the steering G locked up on me mid-turn. Based on the same diagnostics as hundreds of others with this problem, it's indicated that the entire steering rack will need replaced. Ford knows about this problem with not just the 2011 models, but with the 2012 and 2013 models as well.

- Columbia, TN, USA

Upon starting vehicle and beginning movement, the brakes do not work for a short time. Engine light has came on. Pressing on gas pedal movement is sluggish.

- Boston, KY, USA

Truck was in 4th or 5th gear. Was traveling aprox 40 - 45 M.P.H. with out warning transmission shifts into 1st gear. Sliding on loose gravel.

- Mediapolis, IA, USA

Molded lead frame and oss replacement. I was not notified of the molded lead frame recall 16N02. I experienced the electrical issue described in the recall in my driveway. My dashboard lit up like a christmas tree and would only drive in first gear. I drove to a mechanic that was closer than the Ford dealer and was off of back roads so I could drive in first gear. I paid for the repair. I recently received a recall notice 19S07 which is for programming the oss sensor. I asked to be reimbursed for my repair and I was told no by crescent Ford & trucks. They said 19S07 is for programming only. I believe Ford should reimburse me for the lead frame, connector, automatic transmission fluid, and the speed sensor.

- Covington, LA, USA

On Wednesday, March 13, 2019, I was traveling in my 2011 Ford F150 VIN#(xxxx) on the highway. During this time, I was traveling at approximately 65-70mph. About 1 minute after getting onto the highway, I felt a large knock in the transmission, and subsequently the vehicle downshifted from 6th gear into 1st gear, on its own, without warning! this action caused the rear tires to lock up, and the truck temporarily skid out of control, and drop speed to approximately 35-40 mph in the middle lane on the highway. Thankfully, I was able to retain control of the vehicle, and there was not anyone near me, and I was able to avoid a serious crash. Also, thankfully, I was on my way to work, and I luckily did not have my 5-year-old or 2-year-old in the vehicle with me. I immediately pulled to the side of the road, to compose myself, and re-evaluate the situation at hand. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pelham, NH, USA

After completing a required recall, my truck speedometer and odometer 'zero'd' out while in motion. This occurred multiple times, most recently while on the freeway. When it occurred on the freeway, the back wheels felt like they locked up. I pulled to the side of the road to check for flat tires, as that was my first thought. All tires check out ok. I turned the vehicle off and turned it back on. This caused the speedometer and odometer to return to normal functionality. I returned the vehicle to the dealership as I thought that the new update may not have been successful. The dealership advised that the software update process was successful and could not be redone. I read a couple of internet blogs of where other owners had the same type of issue. If the update caused other faulty parts to be exposed, I understand. However, the vehicle should not lock its tires while in motion, especially at freeway speeds as this is a serious safety issue. The picture that is attached is when the issue first occurred. The same indicators occurred the second time, when I was driving on the freeway.

- Peoria, AZ, USA

Una falla intermitente en el sensor de velosidad de salida oss en la trasmision del vehiculo

- Eugene, OR, USA

Regarding safety recall notice19S07, I called the dealership and they told me that they do not have the software to fix this until sometime in may, to call back at the beginning of May. How can I make Ford resposible if something happens to me in the meantime? thanks!

- Yakima, WA, USA