10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 64,376 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My check engine light came on, code scanned was P0016. The code scanner states it's an issue with the timing chain loosening over time. The truck has a very prominent rattle sound for about 2-3 seconds upon an initial start up in the cold weather. The other day I went to pass someone, and lost power in the engine and my truck would not accelerate past the car. Ford is aware of the issue, as people all over the country and Canada are having the same issue with 2011-2012 Ford F150 with the ecoboost engine. To me this seems like an obvious safety issue that Ford should take care of. Seems like an engineering flaw to me. The timing chain coming loose, and engine rattling like it's coming apart has to be causing damage as time goes on. The problem I had while trying to pass the car was on a lane 55mph road.
- Toledo, OH, USA
I had filed a complaint last year after a recall was put in place for 2011 F150 for the power control module and lead frame speed sensor and was told that my vehicle was not in the date range. I had the Ford dealership repair this at my expense and was told that I would be reimbursed by Ford if a recall was announced for my date of manufacture. Now that my vehicle is included in the recall, I asked the dealership to submit the paperwork so that I could be reimbursed and got a call back saying that Ford was not going to reimburse me for my expense. Can you assist with this matter ?
- Cumming, GA, USA
Truck will have severe intermittent stumble/misfiring on acceleration from 45mph+ in humid, wet or damp conditions. The vehicle shudders violently, bogs down, and check engine light flashes eventually becoming a solid engine light. This involves the engine shuddering when there is acceleration at highway speeds; this is very dangerous when trying to pass vehicles at highway speeds. Have my spark plugs and coils replaced after the following happened in damp and wet weather conditions. Make years seem to involve 2011-14 ecoboost trucks. From thousands of Ford forum posts, the trucks have an intercooler condensation problem that is causing poor performance and spark plugs/coils to fail early. Water and oil vapor/residue condensation is being sucked into the engine. People have had to take it upon themselves to find a solution by drilling a 1/16' hole in the low point of the intercooler driver's side to drain oil/water condensation/residue or install a $400-$500 oil catch can separator which Ford should be offering to owners with this problem. Ford should own this problem and issue an appropriate fix like the oil catch can installation or confirm with its owners that it is ok to drill a weep hole in the intercooler. Not the cheap fixes I have seen like tsb 13-8-1.
- Huntsville, AL, USA
The contact owns a 2011 Ford F-150. When the accelerator pedal was depressed, there was a sudden loss of engine power and the vehicle hesitated to the point that it could stall without warning. Capital Ford (3660 S carson St, carson city, nv 89701, (775) 882-5353) was made aware of the failure and advised the contact to schedule a diagnostic appointment. The vehicle hesitated while at a stop, during acceleration, and while making a turn, which caused the contact to have to downshift. Customer service campaign program number: 15N05 (electric vacuum pump recall) was referenced as a possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
- Gardnerville, NV, USA
On Monday January 6th I started my vehicle and let it warm up then when I tried to put my truck into reverse and when I put the shift lever in reverse the electronic transmission prndl display did not indicate the letter R for reverse and the backup lamps did not operate. After that I tried each gear and none of them were working so I put it into park and then back into drive it slammed into gear and then I was able to drive. The day before I got into my vehicle after it warmed up then put it into perverse and it did not go into reverse at all or drive. As a result I took it to midas in my town and they told me that there was a safety recall on my vehicle due to the codes and behavior so they advised me to take it to Ford dealership for it to be fixed for free. I did so and I asked about a recall and they reported to me that there is no recall and they want me to pay full charges this is a safety concern that can be taken care of by the dealership and I am missing work and out of the vehicle due to this delay and I'm still making payments on my vehicle that is not safe to drive.
- Marysville, CA, USA
2011 F-150 pick up has had 3 episodes of suddenly downshifting to first gear in highway speed & in town. Nearly caused an accident. Exactly as described in recall (16V248000), it has been towed to the dealer; absolutely unsafe to drive. Ford customer service told me it would not be included in the recall. Dealer wants $1400 to "fix" the problem.
- Ponte Vedra Beach, FL, USA
While driving my 2011 F150 I got of I99 at the tyrone exit. While slowing to a stop at about 35 mph the truck shifted from 5thgear to 1st which cause the wheels to squawk and slide almost causing me to lose control, I pulled over in the bk parking lot shut it off an restarted once I put it in gear to drive it showed I was in 5th gear so I shut it off again waited a few minutes S td started it again and this time it was in 3rd so I repeated. The next time it was in first so I drove home the back roads to be safe as I got up to speed it started to act up again the speedometer show I was going 0mph but I was going 25mph again the truck slammed in an out of gear I took it to my local Ford deal they diagnosed it as a lead frame hope this fixes the problem as I'm scared to drive my truck. I do have videos of when its acting up but I cant figure out how to upload them.
- Tyrone, PA, USA
Vehicle downshifts while driving abruptly and without cause. This has occurred at highway and city speeds as well as with and without a trailer in tow. The front end still is all over the road, following tire replacement, brake replacement and alignment.
- Chepachet, RI, USA
Vehicle chooses when to pick up speed vehichle jerks (trying to change gears) odometer stops reading vehichle jerks comes to an immediate down shift (stop) vehichle does this in motion and it can be at any rate of speed
- La Porte, TX, USA
The contact owns a 2011 Ford F-150. While driving approximately 35 mph, the vehicle downshifted to first gear on its own. The contact pulled over and shut the vehicle off for approximately two minutes. Once restarted, the vehicle operated normally. The failure occurred seven times last week. The vehicle was taken to empire Ford of new bedford (395 mt pleasant street, new bedford, MA 02746) where it was diagnosed that the output speed sensor was defective and forced the vehicle to downshift to first gear. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 150,000.
- New Bedford, MA, USA
The truck almost stalls or remains at idle regarding of gas pedal input. An intermittent "wrench" icon may appear in the instrument panel. Recycling the engine will temporarily clear the issue. This occurred each time after being stopped at idle at a traffic light. This is an extremely dangerous situation! I don't understand how this is allowed. The Ford dealer I called said the throttle body should be cleaned every 30,000 miles.
- Tampa, FL, USA
As I push hard on the gas pedal to accelerate, the engine misfires with a "clunk" feel and sound eld/heard in the cab. The engine continues for a bit and then happens again, and again until I release the gas pedal. This has nearly caused two accidents as I went to accelerate on the highway to 1) get out of the way of a driver who was ignorantly moving into my lane and 2) went to accelerate around an obstacle in the roadway and had to cut into oncoming traffic.
- Newbury Park, CA, USA
The speed odometer jumps around and the gears change sporadically. After having this check by my mechanic, they feel that it is the power train control module and speed sensor. They found a recall for this model F150 but it did not include the date of build on my vehicle. Recall 16S19. It is dangerous because you don't have any notice as to when it might act up and you loose power without any warning. It happens when driving on whywayans side streets, high and low speeds. It feels as if the gear is dropped from 5th to 1st and back.
- Cumming, GA, USA
The contact owns a 2011 Ford F-150. While the gear shifter was in the reverse position, it failed to accelerate without warning. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 116,000.
- Jones Creek, TX, USA
Transmission jumps in and out of gear with no apparent relation to vehicles speed or throttle position. If the transmission decides to drop into 1st at sufficient speed to lock the drive wheels this is terrifying and inherently dangerous. Ford knows this condition exists on 6R80 transmissions but seems unwilling to widen the recall. Maybe someone needs to die before they address this. Its a miracle this hasn't lead to a loss of life incident yet.
- Chelmsford, MA, USA
2011 Ford F150 traveling at 65 mph straight down the highway the transmission seemed to slip out of gear and then down shifted to first gear causing the wheels locked up and loss control of the truck and ran off the road into a dry ditch. Research show a safety recall for this exact problem. Safety recall notice16S19/NHTSA recall16V-248. Ford Motor Company say my vehicle is not covered in this recall. Also Ford info for this recall states that 2011 F150 built at dearborn plant between the dates of February 11 2011 to September 8 2012 are covered in this recall. My vehicle falls into this category but is not covered. If I were to have been on a heavily traveled road this could have cause a serious accident
- Fort Myers, FL, USA
While driving my transmission changed gears speraticly from 1 to 2 to 5th back to first causing my rear end to lock up temporarily then service light came on. The meters showed that it was the output shaft speed control sensor. I was in waynesboro, ms on john perry mcmichael rd.this problem had occurred in many of the 6R80 transmissions of this same year.
- Mobile, AL, USA
The contact owns a 2011 Ford F-150. The contact stated that the vehicle independently accelerated while stopped and crashed into another vehicle. There were no injuries. A police report was filed. The vehicle was towed to jim navarre Ford (2051 w monroe rd, alma, mi 48801), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Ithaca, MI, USA
The contact owns a 2011 Ford F-150. The contact stated that while at a stop and upon acceleration, the vehicle jerked. In addition, the vehicle failed to properly shift gears. The vehicle was taken to 4 different dealers (dealer 1: bedford Ford Lincoln, Inc., 6985 Lincoln hwy, bedford, pa 15522, dealer 2: chapman Ford sales, 5201 main St, East petersburg, pa 17520, dealer 3: world Ford pensacola, 6397 pensacola blvd, pensacola, fl 32505, dealer 4: autonation Ford fort lauderdale, fl 33304), who failed to provide a solution. The vehicle was excluded from NHTSA campaign numbers: 16V248000 (power train), 12V190000 (power train) and 11V582000 (power train). The manufacturer was notified of the failure and failed to provide a solution. The failure mileage was not available.
- Santa Rosa Beach, FL, USA
- Dundee, OH, USA