10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
62,395 miles

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« Read the previous 20 complaints

problem #135

Apr 142019

F-150

  • 96,000 miles
Truck was in 4th or 5th gear. Was traveling aprox 40 - 45 M.P.H. with out warning transmission shifts into 1st gear. Sliding on loose gravel.

- Mediapolis, IA, USA

problem #134

Dec 102018

F-150

  • 149,765 miles
Molded lead frame and oss replacement. I was not notified of the molded lead frame recall 16N02. I experienced the electrical issue described in the recall in my driveway. My dashboard lit up like a christmas tree and would only drive in first gear. I drove to a mechanic that was closer than the Ford dealer and was off of back roads so I could drive in first gear. I paid for the repair. I recently received a recall notice 19S07 which is for programming the oss sensor. I asked to be reimbursed for my repair and I was told no by crescent Ford & trucks. They said 19S07 is for programming only. I believe Ford should reimburse me for the lead frame, connector, automatic transmission fluid, and the speed sensor.

- Covington, LA, USA

problem #133

Mar 132019

F-150

  • 157,000 miles
On Wednesday, March 13, 2019, I was traveling in my 2011 Ford F150 VIN#(xxxx) on the highway. During this time, I was traveling at approximately 65-70mph. About 1 minute after getting onto the highway, I felt a large knock in the transmission, and subsequently the vehicle downshifted from 6th gear into 1st gear, on its own, without warning! this action caused the rear tires to lock up, and the truck temporarily skid out of control, and drop speed to approximately 35-40 mph in the middle lane on the highway. Thankfully, I was able to retain control of the vehicle, and there was not anyone near me, and I was able to avoid a serious crash. Also, thankfully, I was on my way to work, and I luckily did not have my 5-year-old or 2-year-old in the vehicle with me. I immediately pulled to the side of the road, to compose myself, and re-evaluate the situation at hand. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pelham, NH, USA

problem #132

Mar 182019

F-150

  • 107,000 miles
After completing a required recall, my truck speedometer and odometer 'zero'd' out while in motion. This occurred multiple times, most recently while on the freeway. When it occurred on the freeway, the back wheels felt like they locked up. I pulled to the side of the road to check for flat tires, as that was my first thought. All tires check out ok. I turned the vehicle off and turned it back on. This caused the speedometer and odometer to return to normal functionality. I returned the vehicle to the dealership as I thought that the new update may not have been successful. The dealership advised that the software update process was successful and could not be redone. I read a couple of internet blogs of where other owners had the same type of issue. If the update caused other faulty parts to be exposed, I understand. However, the vehicle should not lock its tires while in motion, especially at freeway speeds as this is a serious safety issue. The picture that is attached is when the issue first occurred. The same indicators occurred the second time, when I was driving on the freeway.

- Peoria, AZ, USA

problem #131

Feb 152019

F-150

  • 15 miles
Una falla intermitente en el sensor de velosidad de salida oss en la trasmision del vehiculo

- Eugene, OR, USA

problem #130

Mar 112019

F-150

  • miles
Regarding safety recall notice19S07, I called the dealership and they told me that they do not have the software to fix this until sometime in may, to call back at the beginning of May. How can I make Ford resposible if something happens to me in the meantime? thanks!

- Yakima, WA, USA

problem #129

Feb 272019

F-150 6-cyl

  • 57,000 miles
The contact owns a 2011 Ford F-150. While driving approximately 55 mph, the transmission downshifted into first gear independently. The vehicle was taken to village motors Inc. (784 wooster rd, millersburg, oh 44654) where it was diagnosed that the software needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,000.. consumer stated truck downshifted to first gear on two consecutive days. One time at 55mph and second time at 35 mph. Ford dealership said software unavailable for repair.

- Dundee, OH, USA

problem #128

Mar 022019

F-150

  • 95,000 miles
My check engine light came on, code scanned was P0016. The code scanner states it's an issue with the timing chain loosening over time. The truck has a very prominent rattle sound for about 2-3 seconds upon an initial start up in the cold weather. The other day I went to pass someone, and lost power in the engine and my truck would not accelerate past the car. Ford is aware of the issue, as people all over the country and Canada are having the same issue with 2011-2012 Ford F150 with the ecoboost engine. To me this seems like an obvious safety issue that Ford should take care of. Seems like an engineering flaw to me. The timing chain coming loose, and engine rattling like it's coming apart has to be causing damage as time goes on. The problem I had while trying to pass the car was on a lane 55mph road.

- Toledo, OH, USA

problem #127

Mar 012018

F-150

  • 121,811 miles
I had filed a complaint last year after a recall was put in place for 2011 F150 for the power control module and lead frame speed sensor and was told that my vehicle was not in the date range. I had the Ford dealership repair this at my expense and was told that I would be reimbursed by Ford if a recall was announced for my date of manufacture. Now that my vehicle is included in the recall, I asked the dealership to submit the paperwork so that I could be reimbursed and got a call back saying that Ford was not going to reimburse me for my expense. Can you assist with this matter ?

- Cumming, GA, USA

problem #126

May 132015

F-150

  • 69,000 miles
Truck will have severe intermittent stumble/misfiring on acceleration from 45mph+ in humid, wet or damp conditions. The vehicle shudders violently, bogs down, and check engine light flashes eventually becoming a solid engine light. This involves the engine shuddering when there is acceleration at highway speeds; this is very dangerous when trying to pass vehicles at highway speeds. Have my spark plugs and coils replaced after the following happened in damp and wet weather conditions. Make years seem to involve 2011-14 ecoboost trucks. From thousands of Ford forum posts, the trucks have an intercooler condensation problem that is causing poor performance and spark plugs/coils to fail early. Water and oil vapor/residue condensation is being sucked into the engine. People have had to take it upon themselves to find a solution by drilling a 1/16' hole in the low point of the intercooler driver's side to drain oil/water condensation/residue or install a $400-$500 oil catch can separator which Ford should be offering to owners with this problem. Ford should own this problem and issue an appropriate fix like the oil catch can installation or confirm with its owners that it is ok to drill a weep hole in the intercooler. Not the cheap fixes I have seen like tsb 13-8-1.

- Huntsville, AL, USA

problem #125

Sep 012018

F-150

  • 110,000 miles
The contact owns a 2011 Ford F-150. When the accelerator pedal was depressed, there was a sudden loss of engine power and the vehicle hesitated to the point that it could stall without warning. Capital Ford (3660 S carson St, carson city, nv 89701, (775) 882-5353) was made aware of the failure and advised the contact to schedule a diagnostic appointment. The vehicle hesitated while at a stop, during acceleration, and while making a turn, which caused the contact to have to downshift. Customer service campaign program number: 15N05 (electric vacuum pump recall) was referenced as a possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

- Gardnerville, NV, USA

problem #124

Jan 062019

F-150

  • 290,185 miles
On Monday January 6th I started my vehicle and let it warm up then when I tried to put my truck into reverse and when I put the shift lever in reverse the electronic transmission prndl display did not indicate the letter R for reverse and the backup lamps did not operate. After that I tried each gear and none of them were working so I put it into park and then back into drive it slammed into gear and then I was able to drive. The day before I got into my vehicle after it warmed up then put it into perverse and it did not go into reverse at all or drive. As a result I took it to midas in my town and they told me that there was a safety recall on my vehicle due to the codes and behavior so they advised me to take it to Ford dealership for it to be fixed for free. I did so and I asked about a recall and they reported to me that there is no recall and they want me to pay full charges this is a safety concern that can be taken care of by the dealership and I am missing work and out of the vehicle due to this delay and I'm still making payments on my vehicle that is not safe to drive.

- Marysville, CA, USA

problem #123

Nov 262018

F-150

  • 117,000 miles
2011 F-150 pick up has had 3 episodes of suddenly downshifting to first gear in highway speed & in town. Nearly caused an accident. Exactly as described in recall (16V248000), it has been towed to the dealer; absolutely unsafe to drive. Ford customer service told me it would not be included in the recall. Dealer wants $1400 to "fix" the problem.

- Ponte Vedra Beach, FL, USA

problem #122

Aug 092018

F-150

  • 150,000 miles
While driving my 2011 F150 I got of I99 at the tyrone exit. While slowing to a stop at about 35 mph the truck shifted from 5thgear to 1st which cause the wheels to squawk and slide almost causing me to lose control, I pulled over in the bk parking lot shut it off an restarted once I put it in gear to drive it showed I was in 5th gear so I shut it off again waited a few minutes S td started it again and this time it was in 3rd so I repeated. The next time it was in first so I drove home the back roads to be safe as I got up to speed it started to act up again the speedometer show I was going 0mph but I was going 25mph again the truck slammed in an out of gear I took it to my local Ford deal they diagnosed it as a lead frame hope this fixes the problem as I'm scared to drive my truck. I do have videos of when its acting up but I cant figure out how to upload them.

- Tyrone, PA, USA

problem #121

Jul 042018

F-150

  • 94,000 miles
Vehicle downshifts while driving abruptly and without cause. This has occurred at highway and city speeds as well as with and without a trailer in tow. The front end still is all over the road, following tire replacement, brake replacement and alignment.

- Chepachet, RI, USA

problem #120

Aug 292018

F-150

  • 124,000 miles
Vehicle chooses when to pick up speed vehichle jerks (trying to change gears) odometer stops reading vehichle jerks comes to an immediate down shift (stop) vehichle does this in motion and it can be at any rate of speed

- La Porte, TX, USA

problem #119

Aug 282018

F-150

  • 150,000 miles
The contact owns a 2011 Ford F-150. While driving approximately 35 mph, the vehicle downshifted to first gear on its own. The contact pulled over and shut the vehicle off for approximately two minutes. Once restarted, the vehicle operated normally. The failure occurred seven times last week. The vehicle was taken to empire Ford of new bedford (395 mt pleasant street, new bedford, MA 02746) where it was diagnosed that the output speed sensor was defective and forced the vehicle to downshift to first gear. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 150,000.

- New Bedford, MA, USA

problem #118

Jun 232018

F-150

  • 96,000 miles
The truck almost stalls or remains at idle regarding of gas pedal input. An intermittent "wrench" icon may appear in the instrument panel. Recycling the engine will temporarily clear the issue. This occurred each time after being stopped at idle at a traffic light. This is an extremely dangerous situation! I don't understand how this is allowed. The Ford dealer I called said the throttle body should be cleaned every 30,000 miles.

- Tampa, FL, USA

problem #117

Apr 272018

F-150

  • 57,000 miles
As I push hard on the gas pedal to accelerate, the engine misfires with a "clunk" feel and sound eld/heard in the cab. The engine continues for a bit and then happens again, and again until I release the gas pedal. This has nearly caused two accidents as I went to accelerate on the highway to 1) get out of the way of a driver who was ignorantly moving into my lane and 2) went to accelerate around an obstacle in the roadway and had to cut into oncoming traffic.

- Newbury Park, CA, USA

problem #116

Apr 052018

F-150

  • 120,000 miles
The speed odometer jumps around and the gears change sporadically. After having this check by my mechanic, they feel that it is the power train control module and speed sensor. They found a recall for this model F150 but it did not include the date of build on my vehicle. Recall 16S19. It is dangerous because you don't have any notice as to when it might act up and you loose power without any warning. It happens when driving on whywayans side streets, high and low speeds. It feels as if the gear is dropped from 5th to 1st and back.

- Cumming, GA, USA

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