10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
70,988 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Ford F-150:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #208

Jul 282017

F-150

  • 110,000 miles
This week I had a total failure of my epas(electric power assisted steering) in a 2011 F150. I'm very thankful that this happened while I was in a parking lot on a military base. I didn't have the slightest clue on what was going on with my vehicle until I had to do a little research and the over following concerns reported about the epas shocked me! being a mother of two little boys I've very great full that this did not happen while I was driving on the highway. Ford needs to address this concern because the outcome could have been very bad for my family.

- Colorado Springs, CO, USA

problem #207

Jul 292017

F-150

  • 60,000 miles
The contact owns a 2011 Ford F-150. While driving approximately 35 mph, the power steering suddenly failed. The contact slammed on the brakes to avoid crashing into a nearby building. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

- Victoria, TX, USA

problem #206

Jul 182017

F-150

  • 161,000 miles
The steering sticks while driving, most of the times while driving streight, but sometimes while turning it will become hard to turn.

- Hampton, GA, USA

problem #205

Jun 202017

F-150

  • 44,000 miles
With 44,000 miles on my truck the power steering literally just stopped working on my way home from work. Truck is 6 years old well maintained and low mileage. Ford warranty has expired and truck was just payed off a month ago. Called Ford about issue and read online of all the issues with same problem acrossed the nation. Was givin standard sorry for your luck it will be a total of $1900 to fix your problem.

- St.Petersburg, FL, USA

problem #204

Jul 122017

F-150

  • 181,000 miles
The epas steering system has intermitent hard steering issues. Sometimes it will want to stick when turning and very hard to turn back straight. It is like it is manual steering.

- Lebanon, OH, USA

problem #203

Jul 052017

F-150

  • 100,251 miles
While driving thru a parking lot I received a warning "service advantrac" then while making a turn into a food drive thru another alarm went off. Power steering assist fault. I lost all power steering and nearly crashed into the drive thru sign. This all happened within minutes. When the steering goes out there is not advanced indications or warnings until it happens. The electric assist motor is just disabled. You have no steering at that point. It is harder to turn then an older manual steering vehicle. The entire rack N pinion steering unit has to be replaced due to under engineering. It is one motor but is embedded into the rack. The cost alone is $1200 for the rack not including labor to install and reprogram. To me this is an extreme safety issue that will some day get someone severely injured or death due to a non steering vehicle. At the time of the failure I had just driven over a very steep and windy mountain road. Scary to think what might have happened if it had failed on that road.

- Visalia, CA, USA

problem #202

Jul 052017

F-150

  • 103,000 miles
My problem is almost exactly like the one stated from thermpolis wy dated June 02 2017 I also have 103,000 miles on the truck.I noticed on the interstate speeds above 50mph the steering catches in center position causing an over steer when changing lanes.(very dangerous).my cost to replace the electronic power assist is $1400

- Greenwood, IN, USA

problem #201

Jul 012017

F-150

  • 80,000 miles
While driving about 10 miles per hour on a dirt road my steering wheel locked as if the truck had been turned off, causing me to crash into a tree. The brake pedal was firm.and would not depress.

- Lake Wales, FL, USA

problem #200

Jun 262017

F-150

  • 87,000 miles
While driving the electronic power steering will suddenly alert and fail and the vehicle is nearly impossible to steer.

- Glen Allen, VA, USA

problem #199

Jun 202017

F-150

  • 75,000 miles
The steering wheel sticks when turn it left even slightly left. Sometimes it sticks very tight and becomes difficult to return to center while driving and causes the vehicle to jerk hard. When driving at normal highway speeds the steering wheel will suddenly start pulling left and you have to be quick to correct it or it will toss you in the other lane. It started about 30K miles ago and has become worse and worse as I pass 100K miles.

- Douglassville, TX, USA

problem #198

Jun 242017

F-150

  • 250,000 miles
Becomes stiff and vehicle is hard to control. This occurs at low speed, high speed. When turning I have to muscle the steering wheel, the truck will start to drift out of the lane or travel and continue in that direction instead of returning to center. I am always correcting the direction of travel. The truck will travel in a straight line. It acts as if the front end alignment is out pulling the truck one way and then the other once corrected. It's almost as if you are fighting the steering. The entire time in am driving my truck. I have another 2011 F150 and I can't wait for that one to start having problems

- Canton, GA, USA

problem #197

Jun 182017

F-150

  • 100,000 miles
Driving truck at highway speed decided to make a left hand turn, slowed to near stopping speed and started to turn and steering wheel froze and nearly crashed truck, couldn't budge the steering wheel.acted as if engine turned off but truck was still running, I popped hood disconnected battery for 10 minutes hooked back up and still no steering, with both hands I could turn it max 1 inch in either direction, 25 miles from home took 2 hours and backing up and forward several times to even make a very small corner, un-safe and definately not buying another F-150. Took to shop with hoist and took electric power steering assist apart and belt was chewed and destroyed, can't buy a belt anywhere, all parts and Ford want $1200 to $1700 for complete rack all it needs is a $5simple belt to fix it. Anyone know the part # for belt? 2011 F-150 hd tow pkg 4X4 5.0L epsa belt part #

- Washington, NJ, USA

problem #196

Feb 012017

F-150

  • 140,000 miles
The contact owns a 2011 Ford F-150. Upon making a right turn, the steering wheel became extremely difficult to turn. The contact had to apply force with both hands on the steering wheel and there was a loss of steering ability. The vehicle was taken to the dealer (westland Ford, 3450 wall ave, ogden, ut 84401, (801) 629-5500) for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

- Mountain Green, UT, USA

problem #195

Jun 112012

F-150

  • 10,000 miles
Experience intermittent lack of steering wheel returnability to center on left hand turns with small steering wheel angle.

- Pittstown, NJ, USA

problem #194

Jun 032017

F-150

  • 99,070 miles
While driving my steering wheel locks and the service advancetrac warning appears in the center cluster. You can overpower the wheel lock but at highway speed it almost caused a major accident with my two kids in the truck. I called Ford customer care and they have stated that they have never heard of the problem and I have heard that this is an expensive repair. The problem is happening daily now and also happens at low speed when turning.

- Scottsville, NY, USA

problem #193

May 242017

F-150

  • 103,450 miles
2011 Ford F-150 with 103,000 miles. Electronic power assist steering (epas) motor failure. Ford makes replacement of the failed part itself unavailable and requires you replace the entire steering rack and epas motor, an estimated $1600 at the dealership. Parts are also unavailable from anywhere but Ford. Steering often "catches" at speeds above 4O mph causing the driver to jerk the steering wheel out of the "catch" and often times over-correct the vehicle. This is especially dangerous when it happens at highway speeds unexpectedly.

- Thermopolis, WY, USA

problem #192

May 202017

F-150

  • miles
I have a 2011 F150 truck it's saying power steering assist fault, service advancetrac, when I turn the wheel it makes a loud noice still drivable but dangerous. I have looked everywhere online there is recalls on this exact same thing just not on my VIN for this truck but same year an truck has recalls. This is very dangerous an very expensive to fix your self. This is a Ford default an they are not wanting to fix I'm willing to go through all levels to see to it they fix it.

- Florence, MS, USA

problem #191

May 022017

F-150

  • 70,000 miles
Steering unexpectedly becomes stiff and vehicle is hard to control. This occurs at low speed, high speed. When turning I have to muscle the steering wheel into a turn and then back out of a turn. I am concerned that the steering may completely lock up or cease at any time which could result in a devastating event.

- Princeton Junction, NJ, USA

problem #190

May 082017

F-150

  • 94,000 miles
The contact owns a 2011 Ford F-150. While driving highway speeds, the steering seized and required excessive force in order to be moved. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000.

- Cheektowaga, NY, USA

problem #189

Apr 142017

F-150

  • 101,000 miles
When traveling at various speeds, the steering will lock up and I will be unable to turn the wheel for 1-2 seconds. Fortunately, I have not hit anyone when this happens, but it might be only a matter of time before this will cause a serious accident.

- Frisco, TX, USA

Read the next 20 complaints »