10.0
really awful- Crashes / Fires:
- 6 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 71,941 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Steering locks up when turning left or right, wanders on the highway and then locks up. Cannot drive the vehicle feels very unsafe to drive.
- Prescott, AZ, USA
The steering wheel "sticks" or "catches" when traveling on a highway at 45-60 mph and turning left. It has happened several times but only when turning to the left. I have only had this truck 2 weeks (bought it used with 77,000 miles) but it started having this problem after 2 days.
- Okolona, AR, USA
Vehicle steering it very jerky and locks up, particulary when turning left. Makes vehicle difficult to drive in a straight line without 'wandering" in the lane. Not safe. Started about a year ago, getting progressively worse.
- Sulphur, LA, USA
Been having problems with the stability control light popping up on the screen when all of a sudden my steering wheel locked up and the steering control light shows up. Truck won't steer left or right. Thank god I was parked when it failed. Being told it's the electronic rack N pinion box. I only have 60,000 mile on the truck. I'm 59 years old and I drive to from work. Please help.
- Tucson, AZ, USA
My steering wheel will stick when turning left. It makes it hard to keep it in one lane.the problem will come and go. The dealership said they did not see any problem. But like I said the problem will come and go. You have to force the steering wheel back to the original position. I can make a video if this will help.
- Reidsville, NC, USA
When driving and taking a left turn, the power steering stops, making it almost impossible to turn the wheel. It is intermittent, but is happening more and more often. Back in October of 2016 I took it to my Ford dealer to have it fixed. I was told that my warranty was up a week earlier, so I would have to pay. I couldn't afford to pay for it at the time, so I declined. Now it is much worse.
- Dallas, TX, USA
Electronic steering system failure when turning left. The issue began when I purchased the vehicle but was very intermittant. Over time it has gotten worse. Ford recalled other vehicles for same issue due to safety but not mine. I see on line many forums disucssing my exact issue on the same model year. I went to Ford corporate with no traction as they seemed like they didnt know the issue. I took my truck to the Ford dealer & they agree that its failing & want to charge me full price for correction which is 2K to replace electronic steering rack. I said I couldn't afford, they inspected my vehicle & passed it knowing that the steering was unsafe. I cannot afford 2K, I paid 45K for the truck. I have purchase many Ford. I am hoping that this becomes a recall soon.
- Coraopolis, PA, USA
I recently purchased a used Ford F150 2011 raptor. The steering continues to be problematic. The issue is that turning the wheel "sticks" and becomes almost non functional. The problem is sporadic but steady. I paid over $600 at a local auto repair shop and the problem still exists. Can I obtain more info if I can get this resolved by Ford under a recall?
- Carbondale, CO, USA
The contact owns a 2011 Ford F-150. While turning out of a parking lot at 10 mph, the steering wheel seized and the power steering indicator illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the issue. The dealer stated that the VIN was not included in NHTSA campaign numbers: 11V128000 (electrical system, body control module) and 10V659000 (electrical system, body control module). The approximate failure mileage was 78,000.
- Roswell, GA, USA
While driving my Ford truck it makes a grunting or binding sound when turning. Have noticed similar problems on internet. Some steering problems have created a potential for death or serious injury. Steering is an important function. Please investigate so one of these options does not occur to me or a family member.
- Sapulpa, OK, USA
Ford F150 2011. The steering on the truck locks up while driving. Often described on other forums as going into manual mode vs assisted steering. I have had this happen while at a high rate of speed, going around a curve with my family in the vehicle. I have seen many complaints about the same issue on this vehicle however no recall has been issued yet. I have not had an accident yet due to the issue, but I have since placed the vehicle in storage awaiting a recall.
- Grand Rapids, MI, USA
The contact owns a 2011 Ford F-150. While driving approximately 30 mph and attempting to make a left turn, the steering wheel locked up to the left without warning. The contact managed to unlock the wheel. An independent mechanic stated that there was a recall. The manufacture was made aware of the failure and stated that there was no recall. The failure did not recur and was not diagnosed. The failure mileage was approximately 120,000.
- Parsons, WV, USA
2011 Ford F150 XLT supercab 4X4 with 50,000 miles has problem with the electric power assist steering (epas) and Ford has been notified but refused to replace or assist with replacement and wants approximately $1600 to repair. Steering often becomes catchy and causes driver to jerk steering wheel to stay in lane while driving.
- Fairhope, AL, USA
Electronic power steering (epsa) is leaking water and power steering fluid. It's making noises and I am scared to drive it since this is my main transportation for work and family. I've read about this issue and people saying their wheels have locked up and just missed fatal accidents especially doing higher speeds on highway travel. Is it going to take a death before this part is recalled? truck comes to a quick stop like its jumping gears.
- Charlotte, NC, USA
Steering froze and I could not turn left. We were driving into town from the lake, pulling our boat. Began to notice the truck was not allowing me the adjust left and about 5 minutes later we could not turn left. I pulled as a hard as I could and could only move the wheel about 1 inch left. Next day the radio display screen said something about power steering system. I took the truck to mckie Ford in rapid city sd by driving only where I could turn right. Ford dealer replaced the steering gear and charged me $1500. And no guarantee the "new" epas gear box won't fail. Very frightening to be driving and not be able to move or turn left! and I see Ford has started recalling some of there vehicles with this same system. How can they recall some not all? in hindsight, there was a symptom for about 2 years: When driving through a left curve the truck would "buckle" or kick ever so slightly to the right as if the tie rod was loose. I took it to the Ford dealership a couple times and they were unable to tell me why it was doing that.
- Rapid City, SD, USA
Electric power steering failure, sudden loss of power, when moving and turning.
- Beverly, WV, USA
While driving to work my steering began to be very hard to steer and a warning appeared on screen to check power steering then I lost all power steering and warning in screen went to repair power steering now. I no longer have power steering and have had estimates up to 2200 dollars to repair.
- Jeromesville, OH, USA
On Tuesday morning, December 27, 2016 just as I was pulling into the parking space at my office a light flashed on the panel and read "power steering fault" and all of a sudden I could not turn the steering wheel. I turned the engine off and waited about 2-hours before starting it again. Now the message read "service steering now". I contacted Ford's roadside assistance and they came the next day and towed my truck to upper marlboro Ford as they are down the street from my home. The service department said the steering rack needs to be replaced for a cost of $2000. Furthermore, that part is only available through Ford and I've now read where hundreds of other Ford F150 owners had the same problem.
- Upper Marlboro, MD, USA
Steering locks up while turning left or right while in motion on any road surface. Same problem we had with our other truck that is a one serial number off. With that truck the dealer needed to replace the rack and pinion assembly while under warranty. The truck had 15000 mile. This truck having problem now has 19,500 miles on it. The truck with the problem now is constantly having the steering locking up and is out of warranty now.
- Mattoon, IL, USA
- Mesa, AZ, USA