The contact owns a 2012 Ford F-150. On several occasions, while driving or idling, the vehicle unexpectedly downshifted into third gear and then back into first gear and caused the vehicle to slow down without warning. The contact stated that the transmission malfunctioned. Also, the wrench indicator appeared and the check engine indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the molded lead frame needed to be replaced. The vehicle was not repaired. The contact called autonation Ford frisco at (972) 763-5523 (located at 6850 tx-121, frisco, tx 75034) where the dealer confirmed that no recall was associated with the VIN and referenced the molded lead frame connector. The contact referenced NHTSA campaign number 16V248000 (power train). The manufacturer was notified and the contact was advised to call NHTSA. The failure mileage was unavailable.

- The Colony, TX, USA

On multiple occasions while driving on the highway, snow has entered the driver cabin through the dash ventilation system and blown snow into the cab and caused moisture to freeze to the inside of the front and side windows. The ice forms in a few seconds and mostly block forward visibility and view of the side mirrors. The vehicle coolant gauge is showing the truck is warmed and hot air is blowing from defrost vents but not capable to melt or clear ice or improve visibility, even after 20 minutes. I have to scrape the ice with my hand to create a peep hole so I can see. On one occasion when the event happened, the streets and landscape were blanketed with white snow and ice and it became extremely difficult for me to follow the road and safely exit. I was scared I was going to crash into another car or drive/slide off the road. The dealer has inspected my truck and found the ventilation to be clean (no snow or ice build up) and the intake screen to be properly placed. Problem is still occurring.

- Washington, IL, USA