10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
76,068 miles

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« Read the previous 20 complaints

problem #597

Jul 012023

F-150

  • 142,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving 65 MPH, the transmission unexpectedly downshifted to first gear, nearly causing a crash. The power train warning light was illuminated. The contact pulled to the side of the road temporarily. The contact stated that the failure had been recurring while driving. The contact used a vehicle scanner and retrieved diagnostic trouble code 720, which indicated a speed output sensor. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under an unknown recall because the recall had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 142,000.

- Fayetteville, NC, USA

problem #596

Sep 102024

F-150

  • 179,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving at undisclosed speeds, the transmission was slipping between gears. The vehicle unexpectedly downshifted while driving 70 MPH. The contact stated that the wrench symbol was displayed on the instrument panel. The gear message turned on and off while driving. Additionally, while driving at an undisclosed speed, the check engine warning light illuminated. The contact used a code reader and determined that the failure was due to the speed output sensor. The vehicle was taken to the local dealer, who informed the contact that there was no recall coverage for the failure on the VIN. The vehicle was not diagnosed or repaired. The contact called the manufacturer who opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 179,000.

- Chambersburg, PA, USA

problem #595

Aug 232024

F-150

  • 150,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving approximately 60 MPH, the transmission downshifted to second gear and the vehicle almost stalled. The contact stated that the "WRENCH" and air bag warning lights were illuminated. Additionally, the speedometer needle was at "0". The contact stated that the failure had occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission leadframe needed to be replaced. The contact was advised by the dealer that the manufacturer had issued Customer Satisfaction Program: 19N01 (Power Train) in 2019; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

- Benton, AR, USA

problem #594

Oct 182024

F-150

  • 135,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while her daughter was driving approximately 15 MPH, the vehicle lost motive power and failed to accelerate as intended. The power train warning light was illuminated. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

- Clairfield,, TN, USA

problem #593

Feb 022024

F-150

  • miles
I have a 2012 f 150. I am the second owner of this truck. going down the road a wrench appears on my dash board. The issue seems to be Safety recall notice 16s19/ NHTSA recall 16v-248. The software update was done in 2019. The problem started 4-5 months ago. Ford tells me they dont have to fix the problem now because the it is out of the extended warranty they put on the vehicle. They admit there is a problem but won't fix it. I am driving a unsafe vehicle. I think they should. I drive my grandchilden to school in this truck. do i have any recourse?

- Clive, IA, USA

problem #592

Aug 152024

F-150

  • miles
1.)Transmission shifts into 1st gear while traveling at 40mph causing skidding. 2.)Transmission drops into 3rd gear while driving and stays there even when trying to leave a stop sign at intersection 3.)Transmission will stick in 1st for half block then suddenly accelorate the engine and slam hard into a higher gear.

- Kansas City, MO, USA

problem #591

Aug 202024

F-150

  • 187,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving 30 MPH, the vehicle downshifted with the check engine, transmission, and the air bag warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact also noticed the vehicle had gone into LIMP Mode after the vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed that the lead frame failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 187,000.

- Arlington, WA, USA

problem #590

Aug 012023

F-150

  • 95,000 miles
The contact owns a 2012 Ford F-150. The contact stated that on several occasions while driving at highway speeds, the transmission unexpectedly downshifted from sixth to third gear. During the failure, the vehicle abruptly decelerated, causing the driver to almost lose control of the steering wheel. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 95,000.

- Traverse City, MI, USA

problem #589

Jun 272022

F-150

  • 223,965 miles
The contact owns a 2012 Ford F-150. The contact stated while driving 65 MPH, the transmission unexpectedly downshifted to first gear. The check engine warning light was illuminated. The VIN was not included in NHTSA Campaign Numbers: 19V075000 (Power Train). The vehicle was driven to an independent mechanic to be diagnosed and the contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 223,965.

- Carencro, LA, USA

problem #588

Jul 072024

F-150

  • miles
Transmission suddenly downshifts to first gear. Will not get past third gear before shifting back down. Can-??t drive it.

- Chapel Hill, TN, USA

problem #587

Jul 282024

F-150

  • 243,200 miles
The contact owns a 2012 Ford F-150. The contact stated while driving approximately 55 MPH, the transmission unintendedly downshifted to first gear, causing the vehicle to skid. The power train warning light was illuminated. Additionally, the speedometer read "0" and the odometer was malfunctioning. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle; however, the failure recurred while driving. The contact pulled to the side of the road, turned off, and restarted the vehicle; however, the transmission was stuck in 2nd or third gear while driving. The contact was able to drive to the residence and parked the vehicle. The dealer was contacted and informed the contact that the failure was related to the transmission molded lead frame; however, Ford Campaign Number: 19N01 had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 243,200.

- Leesville, SC, USA

problem #586

Jun 272024

F-150

  • 10,600 miles
The contact owns a 2012 Ford F-150. The contact stated while driving approximately 70 MPH, the transmission unexpectedly downshifted to first gear, and the gauges started operating erratically. The power train warning light was illuminated. The contact pulled over to the side of the road and restarted the vehicle. The contact stated while driving 35 MPH, the vehicle failed to shift into 4th through 6th gear. The vehicle was taken to an independent mechanic where it was diagnosed that the connector, screen assembly, connector plate, and lead frame needed to be. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.

- Erlanger, KY, USA

problem #585

Jul 022024

F-150

  • miles
While driving, gear will automatically drop to the 1st gear and won't go past the 3rd gear. The vehicle stalls and swerves, gets stuck in 3rd gear. The vehicle will unsafely drop the speed causing danger not only to us driving and our passengers but also to the other drivers around. F150 (2014) trucks was recently recalled for the same problem. No warning lights appeared prior the problem. Service center noted a code (DTC) P0770 - Shift Solenoid E malfunction.

- Gainesville , FL, USA

problem #584

Nov 222023

F-150

  • 92,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted from 4th gear to 1st gear. The contact stated that the vehicle jerked, and the check engine warning light illuminated. The contact stated that the failure was intermittent. The contact pulled over to the shoulder of the road and turned off the vehicle. The contact stated that the failure was self-corrected. The vehicle was taken to an independent mechanic and the contact was informed that the transmission sensors needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,000.

- Traverse City, MI, USA

problem #583

Jun 142024

F-150

  • 130,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving at approximately 40 MPH, the speedometer went blank, with the check engine warning light illuminated. The contact continued driving then but pulled over, turned off and restarted the vehicle and the speedometer became operable, and the check engine warning light was off. The contact stated that the failure was intermittent but had since become a constant failure. The vehicle was taken to a local dealer and the contact was informed that the transmission lead frame needed to be replaced. The contact researched online and related the failure to Customer Satisfaction Program: 19N01 - Transmission Molded Leadframe Extended Warranty (Power Train). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.

- Winston Salem, NC, USA

problem #582

Jul 172023

F-150

  • 119,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving at approximately 65 MPH, the vehicle unexpectedly downshifted from 6th gear to 1st gear and nearly caused the contact to lose control of the vehicle. The contact stated that the instrument cluster went black. The contact pulled off the roadway, turned off and restarted the vehicle, and was able to resume normal driving. The contact stated that failure was a recurring failure and occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the power train control module needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 119,000.

- Waverly, IA, USA

problem #581

Jul 112024

F-150

  • 140,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted from 6th gear to 1st gear. The contact stated that the vehicle was stopping independently, and the service transmission warning light was illuminated. In addition, the contact stated that the rear wheels felt as if they had seized. The vehicle was taken to the dealer where it was diagnosed with a failed lead frame. The contact was informed that the lead frame needed to be replaced. The vehicle was not repaired. The contact stated that he received notification of NHTSA Campaign Number: 19V075000 (Power Train); however, the contact was informed that the recall repair would not prevent the failure. The manufacturer was made aware of the failure. The manufacturer informed the contact that the vehicle was one year outside of coverage for the lead frame repair. The failure mileage was approximately 140,000.

- Virginia Beach, VA, USA

problem #580

Nov 162023

F-150

  • 155,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving approximately 60 MPH, the vehicle unexpectedly downshifted from seventh gear to first gear, nearly causing several crashes. The contact stated that the transmission warning light was illuminated. The contact stated the failure had been reoccurring. The vehicle was taken to a local dealer where it was determined that an update of the TCM needed to be performed. The vehicle was not repaired. The contact related the failure to an unknown recall; however, the manufacturer confirmed the vehicle was not included and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 155,000.

- Miami, FL, USA

problem #579

Jul 052024

F-150

  • 165,000 miles
The contact owns a 2012 Ford F-150. The contact stated that while driving at 45 MPH, the vehicle independently downshifted to first gear with several unknown warning lights illuminated on the instrument panel. The contact stated that the failure nearly caused the vehicle to be rear ended by an 18-wheeler that was forced into the emergency lane to avoid rear-ending the vehicle. The contact pulled over and restart the vehicle and the transmission warning light illuminated upon restart. The contact stated that several unknown warning lights remained illuminated on the instrument panel. Despite the failure, the contact was able to drive the vehicle back to the residence. The contact took the vehicle to an independent mechanic and was informed of NHTSA Campaign Number: 19V075000 (Power Train). The contact called J.C. Lewis Ford Pooler (501 Memorial Blvd, Pooler, GA 31322) and J.C. Lewis Ford (9505 Abercorn St, Savannah, GA 31406) and was informed that the VIN was not included in the recall. The contact attempted to reach the manufacturer but was unsuccessful in speaking to a representative. The vehicle was not repaired. The failure mileage was approximately 165,000.

- Richmond Hill, GA, USA

problem #578

Dec 052023

F-150

  • 140,000 miles
The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently downshifted and an unknown warning light illuminated. In addition, the contact stated that the vehicle jerked and decelerated. The contact proceeded to drive the vehicle to the residence; however, the failure reoccurred. The contact drove the vehicle to the shoulder of the roadway and turned off the vehicle. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

- Rayne, LA, USA

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