The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently downshifted into first gear. No warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was advised not to drive the vehicle for safety reasons. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 19V075000 (Power Train); two days prior to the failure; however, the failure occurred. The contact stated that the failure reoccurred three days after the recall repair was performed. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 175,000.

- Cornelius, OR, USA

The contact owns a 2012 Ford F-150. The contact stated that while driving from a complete stop and while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the transmission unexpectedly downshifted while driving at various speeds. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact was able to pull into a parking lot. The contact stated that upon adding fuel to the vehicle, the vehicle restarted and was drivable. The power train warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission lead frame failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered because Ford Campaign Number: 19N01 had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

- Prairieville, LA, USA

2012 Ford F-150 Platinum, 154000 miles. My truck has the problem of un-commanded transmission gear change to a lower gear. It started a couple of years ago but it took me a while to identify the problem and when it happened. Once, I was traveling at 70mph and, all by itself, it downshifted into 1st gear. The truck lurched and made a loud bang. It also caused a minor control problem due to the change is gears at that speed. I took it to my local Ford dealer and they replaced the shift motor in the transfer case (at my expense), maybe in Nov 2024. It worked fine after that until my recent road trip, Mar 2025. The un-commanded shift happened again three times during my trip to GA from PA. I'm taking it back to Ford tomorrow. When this shift happens, there is a bang followed by a sudden slowing of the vehicle. It's somewhat scary to have the truck act in this manner.

- Lansdale, PA, USA

The contact owns a 2012 Ford F-150. The contact stated while driving 40-50 MPH, the vehicle hesitated and jerked. The contact depressed the accelerator pedal, but the vehicle hesitated and lost motive power. The transmission slipped and downshifted to first gear. The contact was able to move over to the side of the road. The wrench warning light and the check engine warning light was illuminated. The contact turned off the vehicle and waited for a while. The vehicle was restarted and returned to normal functionality; however, the vehicle failed to get up to speed. The vehicle was taken to the dealer where it was diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer weeks prior the failure for service. The contact was provided with the manufacturer's recall number: 19N01 and an unknown update was performed on the vehicle. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was 175,000.

- Laplace, LA, USA

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly shifted from 3rd and 2nd gears to first gear, causing the vehicle to abruptly decelerate. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 175,000.

- Ellabell, GA, USA

The contact owns a 2012 Ford F-150. The contact stated while driving 85 MPH, the transmission unexpectedly downshifted from 6th to 2nd gear, the wheels locked up and the vehicle came to a complete stop. The transmission and air bag warning lights illuminated. The contact pulled over to the side of the road and then into a gasoline station and the vehicle shifted into first gear. The vehicle was driving in 1st gear and then shifted to 3rd gear. The contact stated that he went to a different store and was able to drive the vehicle in 5th gear. The contact then drove the vehicle to the residence. The vehicle was not taken to be diagnosed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and offered the contact a Customer Satisfaction warranty repair. The failure mileage was approximately 165,000.

- Ward, AR, USA

I am the second owner of the vehicle and there were no disclosed repairs or issues provided at the time of purchased. The 2012 Ford F-150, is shifting sporadically and harsh. Throwing out code P0722. Which directly relates to the below previous recall. Recall Reference Number: 24S37. Issue: An intermittent failure of the output shaft speed (OSS) sensor in the transmission can lead to an unintended downshift to first gear. Affected Vehicles: Some 2014 Ford F-150 models. Reason for Recall: The abrupt downshift can cause a loss of vehicle control, increasing the risk of a crash. Potential Codes: P0720, P0722, P0731 and/or P1500

- West Point, IA, USA

The contact owns a 2012 Ford F-150. The contact stated while driving 10-60 MPH, the vehicle sporadically downshifted and upshifted. The contact stated that the vehicle occasionally worked as designed. The wrench symbol was displayed. The contact stated that the failure was like NHTSA Campaign Number: 16V248000 (Power Train). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined the failure was due to the PCM, which had produced unknown codes. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 80,000.

- Deep River, CT, USA

The contact's husband owns a 2012 Ford F-150. The contact's husband stated that while driving at various speeds, the transmission unexpectedly downshifted into first gear. The contact's husband stated that the engine warning light and maintenance reminder light were illuminated. The contact's husband drove the vehicle onto the shoulder of the residence. The contact stated that an employee from the dealer stopped by the residence and updated the Power Control Module (PCM). The vehicle was able to restart; however, the failure recurred. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was provided with the Manufacturer Recall Number: 25S37; but the vehicle was not included. The failure mileage was unknown.

- Mathis, TX, USA

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted into first gear. The contact stated that the light for the speedometer went black and failed to illuminate as intended. The contact stated that the vehicle then lost power. The vehicle was steered to the side of the road and restarted after several minutes after each failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.

- Lynchburg, VA, USA

The contact owns a 2012 Ford F-150. The contact stated while driving 5 - 10 MPH, the vehicle went into LIMP Mode. There were no warning lights illuminated. The DTC: P0720 (Faulty Output Shaft Speed Sensor) was retrieved. The contact stated that the failure was related to Customer Satisfaction Program: 16N02. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the contact to the NHSTA Hotline. The failure mileage was approximately 164,000.

- Severn, MD, USA

While driving down the interstate truck suddenly down shifted causing everyone in the vehicle to fly forward. I shifted truck to neutral and pulled to the side of the road. When I started the truck back up transmission would not shift out of 3rd gear and then went down to 1 st gear the truck and back to 3rd never getting out of 3rd and the wrench light came on. Took to the mechanic they said the lead frame was bad but the the computer had also thrown a fatal transmission code, and that I would need a new transmission at a price of $8000. I have tried to contact and look up a recall I can find them on other trucks but says there's not one for mine

- Richland, MO, USA

Check engine light came on p0720 Output speed sensor

- Clayton, NC, USA

The contact owns a 2012 Ford F-150. The contact stated while driving 30 MPH, the speedometer failed to operate as designed and went to zero. The contact pulled over to the side of the road. The vehicle was taken to an independent mechanic however, the result from the diagnostic test was unknown. The vehicle was then taken to the dealer to be diagnosed; however, the contact was unaware of the results. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N01 (6R80 Transmission 6R80 Sudden Transmission Downshift -?" Powertrain Control Module Programming). The failure mileage was 41,000.

- Ruidoso, NM, USA

On 17 Dec 2024, I drove my 2012 F150 truck down a busy road (Powers Blvd). As I was accelerating to the speed limit of 45mph, the truck suddenly slammed into first gear and redlined the RPM gauge before the whole front dashboard went dead. As The truck suddenly slowed down, the seat belt grabbed my shoulder and held me back from the dashboard. Luckily all the traffic was to my right and the car behind me was a stoplight away. If this was later in the day, I have no doubt the truck would have created a multi-car accident. The truck remained in 1st gear as I slowed my speed and within a short time frame - maybe 20 seconds, the truck jerked into another gear. I brought the truck to a nearby parking lot and turned it off. I searched online and identified that there were recalls for this very item. Within an hour I called the Ford dealership and explained the issue, and they set me an appt a short time later. I drove the truck to the dealership and dropped it off and about an hour later they reproduced the issue. Ford found DTC P0722 for the output speed sensor, monitored data, and confirmed failure. I asked what about the recalls and Ford told me that none had been approved for my truck-??s VIN. They gave me an estimated cost of $1900 to repair the issue, which I approved. The sensor is part of the Lead Frame, they removed the lead frame, removed the main control body, and replaced it as appropriate. They cleared the codes and test-drove the truck. The vehicle or component had not been inspected before this event. There were no warning lights, messages, or indication of any issues prior to this event. The truck has 85332 miles on it and maintenance is performed routinely by a local professional garage.

- Colorado Springs, CO, USA

The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly downshifted on its own, after which he heard an abnormal sound emanating from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 154,000.

- Ohatchee, AL, USA

The contact owns a 2012 Ford F-150. The contact stated that while driving 50 MPH, the transmission downshifted unexpectedly to third gear and then downshifted to first gear. The power train warning light was illuminated. The contact was able to drive to the residence. The contact stated that the vehicle had been experiencing erratic transmission shifting. The contact stated that upon coming to a stop, the transmission remained stuck in third gear. The contact stated that the transmission had been shifting between third gear and fifth gear. The speedometer and the odometer were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

- Fort Myers, FL, USA

Stuck in 1st gear

- Easton , PA, USA

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted with the transmission warning light flashing on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved a fault code for transmission failure. The contact was informed of NHTSA Campaign Number: 19V075000 (Power Train); which the mechanic linked to the failure. The dealer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

- Hephzibah, GA, USA

The contact owns a 2012 Ford F-150. The contact stated while her husband was driving 70 MPH, the speedometer failed to operate as intended, and the transmission was stuck in first gear. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the valve body and connector needed to be replaced, and the transmission fluid needed to be flushed and refilled. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact the NHTSA Hotline to report the failure. The contact related the failure to Customer Satisfaction Program: 16N02 (Transmission Powertrain Control Module Reprogramming); however, the VIN was not included in the recall. The failure mileage was 129,000.

- Milton, FL, USA