10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 76,068 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am the second owner of the vehicle and there were no disclosed repairs or issues provided at the time of purchased. The 2012 Ford F-150, is shifting sporadically and harsh. Throwing out code P0722. Which directly relates to the below previous recall. Recall Reference Number: 24S37. Issue: An intermittent failure of the output shaft speed (OSS) sensor in the transmission can lead to an unintended downshift to first gear. Affected Vehicles: Some 2014 Ford F-150 models. Reason for Recall: The abrupt downshift can cause a loss of vehicle control, increasing the risk of a crash. Potential Codes: P0720, P0722, P0731 and/or P1500
- West Point, IA, USA
The contact owns a 2012 Ford F-150. The contact stated while driving 10-60 MPH, the vehicle sporadically downshifted and upshifted. The contact stated that the vehicle occasionally worked as designed. The wrench symbol was displayed. The contact stated that the failure was like NHTSA Campaign Number: 16V248000 (Power Train). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined the failure was due to the PCM, which had produced unknown codes. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 80,000.
- Deep River, CT, USA
The contact's husband owns a 2012 Ford F-150. The contact's husband stated that while driving at various speeds, the transmission unexpectedly downshifted into first gear. The contact's husband stated that the engine warning light and maintenance reminder light were illuminated. The contact's husband drove the vehicle onto the shoulder of the residence. The contact stated that an employee from the dealer stopped by the residence and updated the Power Control Module (PCM). The vehicle was able to restart; however, the failure recurred. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was provided with the Manufacturer Recall Number: 25S37; but the vehicle was not included. The failure mileage was unknown.
- Mathis, TX, USA
The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted into first gear. The contact stated that the light for the speedometer went black and failed to illuminate as intended. The contact stated that the vehicle then lost power. The vehicle was steered to the side of the road and restarted after several minutes after each failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.
- Lynchburg, VA, USA
The contact owns a 2012 Ford F-150. The contact stated while driving 5 - 10 MPH, the vehicle went into LIMP Mode. There were no warning lights illuminated. The DTC: P0720 (Faulty Output Shaft Speed Sensor) was retrieved. The contact stated that the failure was related to Customer Satisfaction Program: 16N02. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the contact to the NHSTA Hotline. The failure mileage was approximately 164,000.
- Severn, MD, USA
While driving down the interstate truck suddenly down shifted causing everyone in the vehicle to fly forward. I shifted truck to neutral and pulled to the side of the road. When I started the truck back up transmission would not shift out of 3rd gear and then went down to 1 st gear the truck and back to 3rd never getting out of 3rd and the wrench light came on. Took to the mechanic they said the lead frame was bad but the the computer had also thrown a fatal transmission code, and that I would need a new transmission at a price of $8000. I have tried to contact and look up a recall I can find them on other trucks but says there's not one for mine
- Richland, MO, USA
Check engine light came on p0720 Output speed sensor
- Clayton, NC, USA
The contact owns a 2012 Ford F-150. The contact stated while driving 30 MPH, the speedometer failed to operate as designed and went to zero. The contact pulled over to the side of the road. The vehicle was taken to an independent mechanic however, the result from the diagnostic test was unknown. The vehicle was then taken to the dealer to be diagnosed; however, the contact was unaware of the results. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N01 (6R80 Transmission 6R80 Sudden Transmission Downshift -?" Powertrain Control Module Programming). The failure mileage was 41,000.
- Ruidoso, NM, USA
On 17 Dec 2024, I drove my 2012 F150 truck down a busy road (Powers Blvd). As I was accelerating to the speed limit of 45mph, the truck suddenly slammed into first gear and redlined the RPM gauge before the whole front dashboard went dead. As The truck suddenly slowed down, the seat belt grabbed my shoulder and held me back from the dashboard. Luckily all the traffic was to my right and the car behind me was a stoplight away. If this was later in the day, I have no doubt the truck would have created a multi-car accident. The truck remained in 1st gear as I slowed my speed and within a short time frame - maybe 20 seconds, the truck jerked into another gear. I brought the truck to a nearby parking lot and turned it off. I searched online and identified that there were recalls for this very item. Within an hour I called the Ford dealership and explained the issue, and they set me an appt a short time later. I drove the truck to the dealership and dropped it off and about an hour later they reproduced the issue. Ford found DTC P0722 for the output speed sensor, monitored data, and confirmed failure. I asked what about the recalls and Ford told me that none had been approved for my truck-??s VIN. They gave me an estimated cost of $1900 to repair the issue, which I approved. The sensor is part of the Lead Frame, they removed the lead frame, removed the main control body, and replaced it as appropriate. They cleared the codes and test-drove the truck. The vehicle or component had not been inspected before this event. There were no warning lights, messages, or indication of any issues prior to this event. The truck has 85332 miles on it and maintenance is performed routinely by a local professional garage.
- Colorado Springs, CO, USA
The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly downshifted on its own, after which he heard an abnormal sound emanating from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 154,000.
- Ohatchee, AL, USA
The contact owns a 2012 Ford F-150. The contact stated that while driving 50 MPH, the transmission downshifted unexpectedly to third gear and then downshifted to first gear. The power train warning light was illuminated. The contact was able to drive to the residence. The contact stated that the vehicle had been experiencing erratic transmission shifting. The contact stated that upon coming to a stop, the transmission remained stuck in third gear. The contact stated that the transmission had been shifting between third gear and fifth gear. The speedometer and the odometer were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.
- Fort Myers, FL, USA
Stuck in 1st gear
- Easton , PA, USA
The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted with the transmission warning light flashing on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved a fault code for transmission failure. The contact was informed of NHTSA Campaign Number: 19V075000 (Power Train); which the mechanic linked to the failure. The dealer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
- Hephzibah, GA, USA
The contact owns a 2012 Ford F-150. The contact stated while her husband was driving 70 MPH, the speedometer failed to operate as intended, and the transmission was stuck in first gear. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the valve body and connector needed to be replaced, and the transmission fluid needed to be flushed and refilled. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact the NHTSA Hotline to report the failure. The contact related the failure to Customer Satisfaction Program: 16N02 (Transmission Powertrain Control Module Reprogramming); however, the VIN was not included in the recall. The failure mileage was 129,000.
- Milton, FL, USA
The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission malfunctioned, causing the vehicle to unexpectedly downshift into first gear. During the failure, the vehicle abruptly decelerated with the maintenance and check engine warning lights illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission speed sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted and the contact was informed that the vehicle did not qualify for the Extended Warranty Coverage to fix the failure. The failure mileage was 92,000.
- Jacksonville, NC, USA
It shifted out of gear into first. It wouldn-??t pull giving it gas didn-??t help I was lucky I wasn-??t injured when it shifted. A wrench flashed on dash board when it jumped gears.
- Clairfield, TN, USA
The contact owns a 2012 Ford F-150. The contact stated while driving at 50 MPH, the vehicle downshifted with no warning light illuminated. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 307,600.
- Burley, ID, USA
Driving home at approx.50 mph my f-150 Ford downshifted into 1st gear for no reason" Locking up the rear tires and slamming me forward. I put in my vin number and found my truck is not part of Ford's recall for f 150's 2011 thru 2014. I don't know why it's not part of the recall ? The recall 19So7 describes what happened exactly. Ford said the Dealers fixed this by reprogramming the tcu or transmission control module. I believe there is damage to the transmission. I took it to Goode Ford in Burley, Idaho they said it has too many miles they would not even look at it "
- Burley , ID, USA
The known issue of a lead frame failure in the transmission of my vehicle occurred causing the vehicle to lose it's speedometer input and traction. Extremely dangerous condition and Ford refuses to acknowledge or take any responsibility for the incident.
- Hollister, CA, USA
- Ward, AR, USA