The contact owns a 2012 Ford F-150. The contact received notification of NHTSA campaign number: 16V248000 (power train). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Indianapolis, IN, USA

While driving on the highway I experienced severe reduced engine power during a hard acceleration for an attempted pass. Upon completion of a diagnostic, I was told there was a misfire in cylinders 1-3. the technician informed us the circumstances and results were hallmark for a known condition related to moisture accumulation in the charge air cooler (cac) for turbochargers in 3.5L ecoboost engines of my model year. The vehicle had just over 54K miles on it at the time of the incident (typical mileage for the problem to manifest). The vehicle was maintenanced one week after the incident at the dealership I purchased it new from. The dealership cited the cause of the misfire as bad coil packs - 4 of them at the time of arrival. Coil packs typically have a lifespan of 100-150K miles before failure. However, 4 of them went bad (3 simultaneously) in a vehicle with <55K miles on it. Literature posted about others/similar situations read the same - bad coil packs, due to ingestion of water into the turbo. An issue Ford was aware would happen without the deflector plate due to design flaw! no alert to the owners that it was a potential concern, bring the vehicle in for a check - no word at all! if there was a known problem with their turbo design leading to compounding premature failure, why wouldn't they let the owners know" the dealership would have had ample opportunity to inform me of the issue if that was their intention as I visit regularly. The call center rep said they don't have to tell us anything unless there is a recall. So basically they manufacture dangerous/problematic vehicles until NHTSA slaps their hand about it!" I surely hope everyone who has this issue is reporting it to NHTSA but I doubt they know it is an option and Ford is profiting from having additional maintenance performed at their dealerships.

- San Antonio, TX, USA

Transmission down shifted to 1st gear and would not shift the gears right. While on I10 interstate!

- Humble, TX, USA

Transmission downshifts down to 1st gear locking rear wheels and causing vehicle to go into a skid and loss of control. Vehicle was traveling 70 mph on interstate when this happened and was captured on video as to how the gauges responded.

- Lizella, GA, USA

I was driving on the freeway. I was driving approximately 70mph / 6th gear. My truck shifted on it's own ( I could tell by the dashboard gear indicator) into 1st gear. This caused my rear tires to lock up and put my vehicle into a skid.

- Las Vegas, NV, USA

Vehicle shifts unexpectedly. No particular circumstance can be identified that cause it. It happens on the freeway in traffic, in parking lots, city streets, when the transmission is warm and when it is cold. Causes people and property in truck to be thrown around. Also causes a sudden reduction in speed that could potentially cause a rear end accident. Has been happening for the last 100K miles. Ford has tried to fix it and they can't. their is a recall 16S19 for this same exact issue on the same make, model and year but Ford says my truck is not part of the recall. It's either a paperwork issue at Ford as to what vehicles are effected or an underestimation of how far reaching the issue is.

- Vista, CA, USA

Driving on a highway, accelerated from a traffic light and between 30 and 40mph the vehicle suddenly lost power, could not accelerate, check wrench light came on, and also the airbag warning light. Pulled off the road, restarted and everything ok. Saw dealer 2 days later, they said I have to replace the transmission bulk connector at a cost of $650. Vehicle has approx. 75,000 miles on it.

- Southampton, NJ, USA

The contact owns a 2012 Ford F-150. While driving various speeds, the vehicle would unexpectedly downshift to first gear. The failure occurred on multiple occasions. The vehicle was taken to the dealer and the electric coil was replaced, but the failure continued. The manufacturer was not notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 16V248000 (power train). The contact experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 110,000.

- Prairieville, LA, USA

Transmission shifts from 6th gear to 1st gear and other lower gears with out warning. Late time was today 12-5-16. Traveling at 60 mph; it shifted without warning to 2nd gear and then to 1st gear. Causing vehicle to skid side ways on rain slick road. This is the 6th or seventh time this has happened. No lights are turned on. Almost always I am using cruise control. This is very dangerous. Can easily loose control of vehicle. Vehicle has 45,000 miles and dealer maintained.

- Strawn, TX, USA

Vehicle unexpectedly downshifts when at a high speed on the highway. Downshift was so sudden and abrupt, it caused my back wheels to lock and actually skidded to an almost complete stop while passing a another car going 55 on a 65 mph highway. If other cars were around, it would have caused a major accident. Ford has recalled vehicles like mine (recall # 16S19) from Kansas City, where my vehicle was made. But has told me that my vehicle does not show up. I bought this vehicle in Canada. It was export from the same plan having the problem. This sudden downshift can cause a serious accident. Effect is like slamming the brakes at 65 mph. I will be taking in for repairs at my expense. But Ford needs to be more safety conscious with their customers and society in general. This issue is very dangerous.

- Canyon Lake, TX, USA

I took my F150 in for the recall regarding the transmission unexpected downshift. When I got it back, I lost power, mpg. It's harder to push the accelerator down. It went from 21/24 to 15/16on the highway. I've had it back in to our local Ford dealer 3 times. They put it on the computer and found nothing wrong. They know there's a problem, but can't do anything without Ford company instructions. I put over 3,500 miles on my F150 and still get crappy mileage. I want it fixed since it worked fine before I took it in for the recall. I either want it fixed or swap for a new vehicle, or I will see my attorney. I am tired of the stress. I never had any problems until I took it in for the recall. I'm afraid it's going to break down when I'm traveling or it could cause a wreck. I want something done now, not later when it's to late. Our dealer, show walter Ford in vernal Utah caused the problem. Photo showing mpg is from our trip from billings mt to casper wy. Total trip mpg was 16.9 for 1340 miles11/05/2016 we've had two other trips with the same.

- Vernal, UT, USA

The contact owns a 2012 Ford F-150. While driving at any speed, the vehicle shifted gears without warning. The vehicle also stopped in the middle of the road and restarted when it was turned off and on. The vehicle was taken to a local dealer who was unable to diagnose the failure. The failure recurred several times and was not remedied. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,100.

- Corinth, TX, USA

The contact owns a 2012 Ford F-150. While driving 60 mph, the vehicle downshifted into first gear and caused the vehicle to become unstable on the road. The contact stated that the rear wheels seized. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 71,000.

- Fulton, MO, USA

Driving at about 65 miles per hour hwy 134 heading East bound when the speed odometer stopped working and the truck down shifted causing a sudden decrease in speed. I was lucky no one was following close behind or this could have caused an accident. I took the truck to the Ford dealer right away and have the truck at sunshine Ford in North hollywood being repaired. I was told my VIN # is not part of the recall. I checked and this is the same problem the trucks that were recalled have. I expect my truck to be added onto the recall. This is an unsafe defect. I wrote to Ford corporation Friday the 28th day of October, 2016.

- Pasadena, CA, USA

When vehicle was in motion, transmission began to shift into reverse on its own. I took it to my Ford dealer and was told repair was not covered by the current recall.

- Atascosa, TX, USA

VIN: [xxx] recall date: Apr 25, 2016 recall title: Powertrain control module reprogramming NHTSA recall number: Awaiting# Ford recall number: 16S19 recall description: Some vehicles may experience an intermittent loss of the transmission output speed sensor (oss) signal to the powertrain control module, potentially resulting in a temporary, unintended downshift into first gear. In some cases, the oss signal could recover while driving and the vehicle will resume normal function; in other cases the vehicle may need to be stopped and restarted to regain normal transmission operation. Ford is aware of three reports of accidents and no injuries related to this condition on the affected vehicles. Risk to safety: Depending on vehicle speed at the time of the downshift, an unintended downshift into first gear may occur causing the rear tires to slide or lock up until the vehicle slows. This may result in a loss of vehicle control without warning, increasing the risk of a crash. Remedy program: Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the powertrain control module reprogrammed with updated software. There will be no charge for this service. Ford is excluding reimbursement for costs because the original warranty program would provide for a free repair for this concern. Ford will forward a copy of the notification letters to dealers to the Agency when available. Status: 12 - recall incomplete. Remedy not yet available. Manufacturer notes: To check for non-safety-related programs applicable to your vehicle, see www.Ford.com/ or call your Ford dealer. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hill Spring, AL, USA

I was driving my pickup down a gravel road going about 55 mph when it suddenly downshifted to first gear and the brakes locked up. This happened in June and there is still no fix from Ford Motor Company. I am in college now and don't trust this vehicle going down interstate. This vehicle is unsafe to drive. We took it to the Ford dealership and they couldn't do anything about it. After dealing with this problem for 4 months, this is getting flat out ridiculous. These vehicles affected are dangerous and it shouldn't take this long to get fixed. We haven't even been notified by Ford about the recall.

- Langdon, ND, USA

The contact owns a 2012 Ford F-150. The contact received notification of NHTSA campaign number: 16V248000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Whitewater, KS, USA

The contact owns a 2012 Ford F-150. While driving 40 mph, the vehicle jerked independently. The vehicle was taken to a dealer where the vehicle was inspected; however, the cause of the failure could not be determined. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V248000 (power train). The manufacturer was not notified of the failure. The failure mileage was unknown.

- Cedar Hill, TX, USA

The contact owns a 2012 Ford F-150. While driving approximately 60 mph, the vehicle decelerated to 40 mph and shook violently. The contact had to maneuver the vehicle to the side of the road to a complete stop. The engine was shut off and restarted in order for the vehicle to return to normal. The failure occurred at least 30 times within the past year. The vehicle was taken twice to independent mechanics and one time to the dealer. The failure could not be duplicated. The vehicle was not repaired. The approximate failure mileage was 137,919.

- Gardendale, AL, USA