10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 76,383 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While attempting to merge into traffic pulling a trailer I pushed the gas pedal and the truck down shifted but would not accelerate. The truck will drop into 3rd gear and will not exceed 4000 RPM. This has occurred several times and has been in the shop 3 or 4 times. It has also happened without a trailer. On several occasions I have had to pull over and turn the truck off to get it to go. Sometimes I can just come off the pedal and press it again to correct. This is a dangerous issue that could cause an accident. The dealer has reprogrammed the truck several times and replaced the converters twice. I have asked Ford to buy back the truck but they have not responded yet. The truck is going back into the shop tomorrow and I am considering utilizing the lemon law.
- Forest Hill, LA, USA
There are thousands of reports of this all across the country on the net. It is commonly referred to as a "transmission bump". the problem is, when coming to a stop, the transmission down shifts & causes a bump, or a push. The first time it happened to me, I thought someone rear ended me! it can also happen while you're at a dead stop. The truck actually lurches forward. I was told that this is "normal" for the 6 spd. Transmission in my Ford. No tsb has been announced from Ford to fix this!!!
- Ft. Worth, TX, USA
2012 F150 ecoboost. Was cruising on the highway at 60-65 closing in on a slower moving bus. Pulled out to pass and gave it more throttle the vehicle did not accelerate even with throttle to the floor. Had to hit the brakes and pull back behind the bus to avoid a collision. After recovering the motor seemed to recover and allowed for acceleration again. This was the second time this has happened to us. Neither time did the computer register a fault code or check engine light. The first time we took it for the issue, Ford service could not do anything as no code was found and unable to recreate in test drive. At that time tsb 12-6-4 was out pertaining to this issue. After the second time, again there was no code or recreation but a new tsb 12-10-19 superseded the previous tsb and allowed for repairs. This is a dangerous condition that Ford is aware of and could possibly affect all 2011-2012 F150 ecoboost motors and some early 2013 models. The charge air cooler as originally designed is creating condensation that causes these power loss events. The corrective actions in tsb 12-10-19, if successful, should be applied to all F150 ecoboost vehicles built with the older intercooler design.
- Glendive, MT, USA
The contact owns a 2012 Ford F-150. The contact stated that while driving 55 mph and attempting to accelerate, the vehicle decelerated without warning. The vehicle was taken to the dealer who upgraded the transmission software. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 2000 and the current mileage was 5,000.
- Redmond , OR, USA
Purchased truck new April 2012. While driving on the interstate I tried to accelerate past a slower vehicle. The truck would hardly run, lost power and speed. This is a known problem with Ford ecoboost engine. Unfortunately I did not do my "homework" on this engine package. Many complaints of this problem can be found on the internet. Ford Motor Co. Knows and admits that there is a problem with condensation build up in the intake tract of this engine. It has been aproblem from introduction. They still have not found a "fix" for this defect. So far this truck has been to the dealer 2 times for this problem and nothing has worked. This truck is dangerous to myself and my family. If it is raining while driving, it will hardly run. It is unsafe to own or operate.
- Foley, AL, USA
The contact owns a 2012 Ford F-150. While driving approximately 60 mph with the cruise control activated, the pedal was released and the transmission abruptly down shifted three gears. The contact was able to continue driving after waiting ten seconds. The vehicle was taken to an authorized dealer who advised the contact that the vehicle was functioning as designed. The manufacturer was notified of the problem. The approximate failure mileage was 1,000. Updated 9/25/12 updated 10/03/2012
- Belvidere, IL, USA
While driving my 2012 Ford F150 4X4 with the ecoboost motor to work on the garden state parkway I experienced the following issue: After cruising for about 20 miles at 65mpg I attempted a pass of slower moving traffic. The truck accelerated to about 80mph during the pass then suddenly the engine lost power and created an engine breaking situation. The trucks' speed dropped rapidly from 80 to 60mph and I had to abruptly move into the slow lane cutting off other cars to avoid being rear ended. As soon as the power/speed loss occurred the truck began to shake violently for about a minute or two until I eventually slowed to about 50mph. This has happened 2 times since owning the vehicle. The truck has 5000 miles presently and has been back to the Ford dealership 3 times for software updates, a catalytic converter replacement, to add an air deflector and it continues to throw codes and turn on the check engine light. I got it back yesterday and the check engine light went on again on my drive home. Also mileage seems to becoming progressively worse. I try to avoid passing situations as much as possible in fear the vehicle will create a dangerous situation for myself and other drivers on the garden state parkway.
- Toms River, NJ, USA
When accelerating the truck bogged. RPM of engine increase truck did not. Let off gas and depressed truck began to shake violently. Attempting to merge on interstate. Had to pull over and shut truck off to return to normal. This has happened several occasions. I have documented each time it has happened with more details each time. Ford has looked at truck several times. Latest word is that they have a problem, started a tsb however there isn't a fix available. This is very dangerous when driving especially on the interstate when changing lanes or merging from ramp. There is not any warning and scares the devil out of the driver.
- Mckean, PA, USA
- Benton, LA, USA