10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
71,164 miles

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« Read the previous 20 complaints

problem #137

Jul 122019

F-150

  • 115,000 miles
While driving my 2012 F-150 I received a power steering warning light on the dashboard computer and the steering went out almost cause me to swerve into oncoming traffic. This happened without warning while my vehicle was in motion. The steering went out and I had to muscle the wheel to turn the vehicle.

- Jurupa Valley, CA, USA

problem #136

Mar 012019

F-150

  • 65,000 miles
Power steering locks up when driving. It started (03/01/2019) with the advance trac-control light turning on and the steering wheel would become very difficult to turn. Now (07/03/2019) the power steering cuts out and locks up all the time. Did I mention that it is my steering wheel that is affected by this issue- the device that allows me to maneuver the vehicle and helps to keep the vehicle from getting in an accident and possibly severely injuring or killing myself or someone else? Ford knows about this problem (as evident from the many other complaints and testimonies submitted to date) - and I have even taken it to the dealer but to no avail. With so many complaints regarding this issue, I cannot believe that Ford has not issued a recall to fix the issue of the """"power steering cutting out""""" which in turn makes the steering wheel very difficult to turn, which in turn makes the vehicle very, very, very difficult to control. This occurs at speeds from 5 mph to 70 mph with no warning and happens in the middle of a left turn, in the middle of a right turn, while driving straight, while driving up a hill, while driving down a hill!!!!! are you kidding me - a company that puts not only the lives of people who purchase their products at risk but all of the general public's lives at risk due to a problem that they are aware of is appalling, at best!!!!! I have read statement after statement after statement on this issue """"power steering cuts out"""" and all I can say is that if Ford does not step up and take care of this issue, but continues to turn away from it, then I too shall turn away from Ford!!!!!!!!!!!!!!!!!

- Shoreline, WA, USA

problem #135

Jun 222019

F-150

  • 159,000 miles
Advance trac light came on and blinkers stopped working. Dealer charged 105 to diagnose, came back and said steering rack need ed to be replaced. At almost $2000. Turns out steering is all electronic! I did not have $2000 to fix so I had to pick it up. Was told steering could go out at any time. After searches, found out this is a very common issue on 2012 to 2014 trucks. It is also a very dnagerous issue. Why has this not been recalled? when are these car companies going to learn, stop putting all of the electronic components in a vehicle, they do not last.

- Piedmont, AL, USA

problem #134

Jun 122019

F-150

  • 160,000 miles
The contact owns a 2012 Ford F-150. While driving 30 mph and making a left turn into the driveway, the power steering assist warning indicator illuminated, the contact stated that the steering wheel became very difficult to steer. The contact called alan jay Ford Lincoln (located at 3201 us hwy 27 S, sebeing, fl, 33870, (863) 385-0144) and was informed that there was no recall on the vehicle. The vehicle was not taken to a dealer and was not repaired. The manufacturer informed the contact that the vehicle was not included in a recall and referred the contact to NHTSA. The approximate failure mileage was 160,000.

- Sebring, FL, USA

problem #133

May 152019

F-150 8-cyl

  • miles
The contact owns a 2012 Ford F-150. While driving at an unknown speed and making a left turn, the contact heard a loud noise for about a week. There was an intermittent internal electrical failure and the steering wheel seized. Eckenrod Ford Lincoln (5255 al-157, cullman, al 35058, (800) 944-1389) indicated that the vehicle would need to be diagnosed to determine the cause of the failure. An independent mechanic diagnosed the vehicle and informed the dealer that two sensors and the steering column needed to be replaced. The dealer stated that the failures were a known issue. The vehicle was to be repaired by the independent mechanic. The manufacturer was notified of the failures. The failure mileage was not available.

- Cullman, AL, USA

problem #132

May 092019

F-150

  • 69,800 miles
While driving the vehicle on highway and turning left the steering wheel would not return to center. The driver had to manually with effort in order to avoid crossing into opposing lane, return steering to right. Took vehicle to local dealer, found fault code C1B00. Steering angle sensor failed. Ford is probably aware of this problem that appears to be do to overheating in engine compartment. Occurrence usually out of warranty. Cost $1800.

- Cogan Station, PA, USA

problem #131

May 092019

F-150

  • 54,170 miles
Electronic power steering locked up while parked

- Natchitoches, LA, USA

problem #130

Oct 012018

F-150

  • 160,000 miles
Power steering failure. It started with just the "service advance trak" light coming on after making a sharp turn. When this light was on the turn signals would not work. Now I have little to no power steering at all times. There seems to be several complaints about this and even a recall for F-150's of this year but it is not on the list.

- Corinth, KY, USA

problem #129

Apr 182019

F-150

  • 50,000 miles
After making a tight turn in a parking lot "service advancetrack" message came up on display. With message displayed turn signal would not stay on. At 50,000 miles dealer says the steering rack needs to be replaced that it is not a serviceable item.

- Haverhill, MA, USA

problem #128

Apr 162019

F-150

  • 26,000 miles
"service advancetrac" warning light illuminates after sharp turns into parking spaces, etc.. turn signal arm has to be held during turns. Sometimes problem clears itself.

- Fletcher, NC, USA

problem #127

Feb 252019

F-150

  • 175,000 miles
When you slow down for a curve try to park you can't steer. Sometimes it's fine and then it comes back as you drive. This seems to be a problem with a lot of Ford of this year make and model. All types of roads while in motion.

- Springville, IN, USA

problem #126

Mar 142019

F-150

  • 148,875 miles
Hard to turn (left/right), especially at low speeds!

- Hammond, IN, USA

problem #125

Feb 062019

F-150

  • 149,000 miles
A year ago, my 2012 F150 XLT 2wd had a power steering failure. It magically started working until a month ago. Within two weeks, my power steering failed three times. I started my vehicle, put it into gear, and immediately the power steering failure light came on. The first time, restarting my truck worked. The second time, my normal mechanic ran codes and found there was a miscommunication between the steering wheel and power steering, stating it wasn't zeroed out and therefore locked. They reset it and it worked. The third time, I zeroed the wheel out when I got to work... using all my strength to make turns. I then took it to be diagnosed by a Ford dealer service center and they found an "internal failure" of the power steering assembly gear, part #el3Z-3504-be. This part has been recalled on many 2008-2014 F150S, but mine isn't on the recall list. I live in nashville, so my driving is a mix of city streets and interstates. I have the diagnosis/estimate paperwork on hand. Ford customer service has refused to return my calls.

- Nashville, TN, USA

problem #124

Dec 252018

F-150

  • 142,000 miles
My power steering has completely failed, there are not any warning indicators on its just out. It started aroud 12/25/18 it would stick during a turn I would have to use force to straighted the wheel. Somedays it would work just fine. As of 1/21/19 its completely out, no power steering what so ever.

- Greenwood, IN, USA

problem #123

Oct 182018

F-150

  • 94,913 miles
When turning vehicle either left or right as sharp turn as possible at a low rate of speed, the check engine light came on, traction control light came on and the turn signals stopped working. The only way to reset turn signals, traction control light and engine check light was to cut truck off, restart then drive backwards about 10 yards and the light went out and turn signals started working, to correct the problem berglund Ford service dept said I needed a new steering gear. This was a very expensive fix, $2046.40 and in my research this year truck was having this problem wide spread. I feel there was a design problem as the steering gear is not a part that normally fails on a vehicle,

- Bichanan, VA, USA

problem #122

Feb 272019

F-150

  • 149,000 miles
My power steering has failed four times. The first two times, it corrected itself. The third time, my service center found a code that showed a miscommunication between the wheel and steering system, which locked the wheel. It has now happened a third time. It is very dangerous, as it happens while I am driving! it starts when I put it in drive, regardless of where I am. I live and work in nashville, tn.

- Nashville, TN, USA

problem #121

Feb 192019

F-150

  • 72,000 miles
Attempted to back out of driveway and turned vehicle to left and heard loud screeching sound from engine compartment. Immediately received "service advancetrac" alert, then power steering completely failed, and "power steering failure" displayed on vehicle display. No power steering now and slightest turn of wheel results in loud screeching sound from steering rack. Now, when vehicle sits in park with engine running, no power steering is available and the wheels cannot be turned without excessive force.

- Shingle Springs, CA, USA

problem #120

Feb 142019

F-150

  • 102,258 miles
I was driving my truck in a grocery store parking lot when a power steering assist warning can on an I lost steering. The steering wheel feels lock and thankfully I was not driving at highway speed. I googled this and have seen lots of complaints about the same issue resulting in accidents and loss of life. Come on Ford...

- Leonardtown, MD, USA

problem #119

Jan 072019

F-150

  • 58,000 miles
The contact owns a 2012 Ford F-150. While driving approximately 35 mph, the electronic power steering assist became inoperable. The contact performed a diagnostic test using an obd diagnostic tool; however, no fault codes were located. Imperial Ford (located at 8 uxbridge rd, mendon, MA 01756, (888) 814-8373) was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

- Millis, MA, USA

problem #118

May 152018

F-150

  • 127,526 miles
The contact owns a 2012 Ford F-150. While driving and making a right turn, the steering wheel seized without warning. The contact was able to turn the steering with difficulty to continue driving. The contact stated that the failure occurred intermittently. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,526.

- Blacklick, OH, USA

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