10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 73,017 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 6 month pregnant wife was driving the truck when the dash read "power steering assist fault" she lost all power steering and was un able to control the vehicle. Talked to Ford dealership, they said rack is faulty. Thankfully my wife, niece and unborn child where un harmed when the defective piece failed. This is a safety hazard and should be recalled immediately. If they were traveling at high speeds, she wouldn't have been able to control the vehicle on a corner.
- Columbia, MO, USA
The contact owns a 2012 Ford F-150. While driving approximately 50 mph, the steering wheel seized without warning. The contact stated that the "power assist fault" code displayed on the instrument panel. The vehicle was towed to the contact's residence. A dealer was not contacted. The manufacturer was made aware of the issue and stated that there was no recall on the vehicle. The failure mileage was approximately 92,000.
- Luskin, TX, USA
The contact owns a 2012 Ford F-150. While making a right turn, the steering wheel inadvertently became difficult to maneuver and the power steering fault indicator illuminated. The vehicle was taken to Ford of port richey (10715 us-19, port richey, fl 34668 (727) 868-9545) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,840.
- Port Richey, FL, USA
Vehicle traveling approx 35mph on a city street around a curve when the epas system failed suddenly. Steering became extremely difficult and vehicle was nearly involved in a collision. Vehicle dashboard displayed "service advancetrak" and " electroinic power steering assist failure" simultaneously. Vehicle was towed to dealership. No official diagnosis from dealer.
- Lemon Grove, CA, USA
Steering locks
- Cassadaga, NY, USA
Power steering complete failure. While driving the power steering light came on saying power steering assist failure. Seems to be a recall on many other Ford. Could barely steer the vehicle.
- Lutz, FL, USA
The power steering unit had to be replaced, approximately 5 years old and 70,000 miles. We experience the same issue previously with another F150 previously owned. This is a very common issue and should involve a recall. Cost for the repair was over $2000, took 5 days (including the weekend) and was performed at a Ford dealer. Turning was difficult and had we not gotten it fixed, it may have led to complete loss of steering while driving. I drive a lot for work and often on highways with tractor trailers and higher speeds.
- Elizabethtown, PA, USA
The contact owns a 2012 Ford F-150. The contact stated that while driving about 58 mph, the steering lost power. The service wrench warning light illuminated. The vehicle was pulled to the side and restarted. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 121,750.
- Greencastle, IN, USA
The contact owns a 2012 Ford F-150. While driving 25 mph, the vehicle misfired and the steering failed without warning. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 70,000.
- Bonnerdale, AR, USA
The power steering went out on my vehicle while driving down a two lane winding road. It went from being easy to steer to very hard to steer. Message came on stating service power steering now.
- Aguanga, CA, USA
Was making a right turn from a state road to a city street the dash display popped up stating there was a power steering assist fault and I lost my power steering immediately. I was able to forcefully turn the steering wheel to avoid going into oncoming traffic. Don't believe my wife would have had the same results. Took vehicle to Ford dealership to be looked at. $1600 later to replace the rack and pinion steering unit which includes the power steering assist mechanism. I was lucky to not get into a crash. After reading about other people having the same issue which did result in a crash, I feel Ford needs to put this on re call notice before a death occurs.
- Coral Springs, FL, USA
Advancetrac service light comes on. Turn signal quits working. Just like all the thousands of other people with the problem. Apparently the steering can freeze up which is demonstrated on you tube videos!!! needs to be recalled by Ford for major safety concern!!! could kill someone. Are we just waiting till it kills someone"?" hopefully this helps.
- Fairview Park, OH, USA
Steering wheel locked while driving: We came from a water fest that afternoon but because of the weather we have to packed and go home. My mother, 8 years old son is with me and my dog. We are heading home in a two lane street. It's was raining and there is a lot of cars. In a sudden blink of an eye I was surprised that my steering wheeel of my truck is not moving. It was locked in 11 O'clock angle heading to on coming. I tried to control it no time it's just second, I know it's going to hit and all come out in my voice is mama. The time after accident I'm all shaken. I'm so terrified my friend told me I was in shocked for a little while. When I gain consciousness, I saw my friend hubby trying wake me up. I looked for my boy. I saw my mom in pain, can't move out of my car. I feel numb and my legs are shaking. Seing my boy outside and mom makes me happy. But I'm worried about the car that hit. I cnt walked that far until unbulance took us all.
- Killleen, TX, USA
When turning the wheel, there are stiff to stop points, control is imposable, the truck is dangerous to drive. I can not afford two thousand dollars to repair, spent all I had to buy the truck. City driving is tricky and I could run over someone, I cant drive my truck.
- Plymouth, NH, USA
When making a left turn my steering hangs up and will not return to center. This problem seems to come and go. I first noticed the issue on Oct 2015 with aproximately 25K miles on the odometer, this is pretty scarry, even while driving in a straight line down the highway, as this makes me do the minute steering wheel adjustments that the self centering steering should be doing. I have taken it to the Ford dealer but they could not duplicate the problem. This issue is still randomly going on.
- Omaha, NE, USA
Driving on highway. Display showed pscm error code and power steering failed. Luckily I was able to maneuver the truck over to the side of the highway and get adjusted before taking it to dealership.
- Corpus Christi, TX, USA
The truck displayed a service advancetrac error, partially disabling the turn signals while driving. When I turn corners truck steering wheel will pull causing truck to veer sharper into the turn. It will also make a slight noise when it happens. Truck has 66000 miles on it.
- Salida, CA, USA
Lack of steering wheel returnability to center line on left hand turns. When making a slight left hand curve over 45 mph it is difficult to get the steering wheel to return to centerline. Ford has issued a tsb 11-08-18 for trucks build before 7/11/11 for the exact same issue I am having. My 2012 F150 has 39,000 miles at this time and is not safe to drive!
- Travelers Rest, SC, USA
Power steering goes in and out at highway and slower speeds in turns, without notice causing near accidents. No noise involved. After several days steering is now always stiff and barely operable.
- Lodi, WI, USA
- Boise, ID, USA