Initially I had periodic periods when I would go out put key in ignition and nothing would happen, dash didn't respond - Ford Tough didn't appear, nothing. Car would not turn over, not click nothing. I tried taking key out of ignition and trying several times and generally it would engage after several tries. I told my service writer when it started happening more frequently & he said next time call & have it towed it. Which I did and they replaced the instrument cluster. This worked for a while.