10.0
really awful- Crashes / Fires:
- 26 / 1
- Injuries / Deaths:
- 12 / 1
- Average Mileage:
- 58,978 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 6/5/2016 the low brake fluid warning light came on and the brake fluid reservoir was empty. We were near harold Ford in sacramento, ca, so we dropped the truck off for repair. On 6/6/2016, the master cylinder and brake booster were replaced.
- Sacramento, CA, USA
The contact owns a 2013 Ford F-150. While driving 25 mph and attempting to engage the brakes, the brake pedal sank to the floorboard and failed to stop the vehicle without warning. As a result, the contact's vehicle crashed into another vehicle. A police report was not filed and no injuries were reported. The vehicle was towed to the dealer. The technician was unable to diagnose the cause of the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 35,000.
- Irving, TX, USA
There is an un-normal vibration when applying brakes. I think the rotors are bad.
- Las Vegas, NV, USA
Ford brake recall # 16V345 I want to report that the day after I received your warning notice, my brake's failed. I was lucky that it happened while I was backing out of a parking space at 2 mph and not on I-95 in heavy traffic doing 65 mph and towing a camper. I had the vehicle towed to the dealership, and they told me that they did not have a recall notice on my vehicle yet. However, because they had just done a complete brake overhaul on it in March, they only charged me a $ $100 deductible. They did say that if I received a recall notice from Ford, I could ask for a refund of the deductible. I have attached the invoices from both transactions. I would like to hear more from you regarding this and any more recalls on my vehicle
- Hanover, MD, USA
In all braking scenarios, be it from 55mph+ to 0 or just a partial slow down the truck begins to shake and shimmy vigorously. It affects steering, stopping distance and is extremely unsafe. The issue is at its peak when coming to a complete stop at any red light or trying to brake and turn at the same time. Issue was diagnosed and seems to be a defect in Ford rotors as the brake pads are over 80% as stated by a Ford representative.
- Land O Lakes, FL, USA
The contact owns a 2013 Ford F-150. While driving approximately 55 mph, the brakes failed and the low brake fluid warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was not included in NHTSA campaign number: 16V345000 (service brakes). The VIN and failure mileage were unknown.
- Weaver, IA, USA
Complete brake failure. I had to replace rotors, pads and add brake fluid yesterday to my 2013 F-150 with the 3.5 liter turbo boost. I have the receipts! I was told that the fluid was extremely low, pads were cracked and the rotors were wrapped. I spent over $700 and I have less than 54, 000 miles on this truck. Worst brakes I have ever had, now the brakes are spongy and the tech. Has no clue why; brakes were bleed twice but still same issue.
- Huntsville, AL, USA
The contact owns a 2013 Ford F-150. While driving 55 mph, the brake pedal was depressed but failed to stop the vehicle. As a result, the contact crashed into another vehicle. There were no injuries and a police report was not filed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the rear brake pads were saturated with brake fluid. The rear brake pads were replaced at approximately 18,000, 21,000, 35,000, 50,000, and 65,000 miles; however, the failure recurred. The manufacturer was notified of the failures. The VIN was unknown. The approximate failure mileage was 18,000.
- Middlesex, NJ, USA
The contact owns a 2013 Ford F-150. While driving 5 mph, the vehicle did not stop when the brake pedal was depressed. The brake pedal was depressed to the floorboard. The vehicle was able to be stopped; however, the parking brake had to be depressed. Upon inspection, the contact noticed that the brake fluid was depleted. The contact added brake fluid to the vehicle, but it depleted again 45 minutes later. The vehicle was towed to the dealer, but it was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
- San Antonio, TX, USA
My son was driving to school, normal speed, pressed the brakes to stop at a stop light. He pushed the brake to the floor and the truck had no brakes, did not stop and slid in to the person ahead of him. Luckily, no one was hurt, but his vehicle sustained over $3000 in damages. The person ahead of him had no damages. Even now, the brakes are very light and you have to press down super hard. I am very nervous about him or anyone driving this vehicle. The dealer will do nothing about it. We purchased this vehicle in December of 2015.
- Newcastle, WA, USA
Brakes requiring frequent service with brake pads breaking on passenger side and rotors needing turning. We have 50,000 miles on truck and brakes are scrubbing again. This will be the fourth time we have had to correct this problem.
- Jasper, GA, USA
On 05/03/16 I went to bring my 9500lb rv home from storage. While driving to the lot the truck brakes were fine. After hooking up the rv to the truck and pulling out of the lot the brakes were still fine. But as I approached a traffic light, I pressed on the brakes and nothing was there, no brakes at all. Red lights on the dash was the only warning I got, but not until it was to late. If not for the rv having brakes I would not have been able to stop. I was able to get the rv home. I put fluid in the brake reservoir. I then drove down the street (without rv) with brakes but after the third stop I lost all brakes. I was able to pull into a local repair shop and had them fix the issue. I was told the master cylinder was leaking all fluid into the brake booster, and when the mechanic removed the booster he poured fluid from the booster. Before I left my house I found no wet brakes or fluid in the engine compartment or on the ground. I was told the same by the mechanic. I called my Ford dealership and told him of the issue and he stated because I was outside my warranty (45000 miles) it would not have been covered. He made no menchin of the possible brake issues. I went on the internet to see if others had a similar issue and found out about the investigation. I'm writing you today to let you know this is happening without any warning. I have all the parts and the repair cost me $873.26. All streets were local streets. Several traffic lights. After I lost braking I was able to stop and enter my residential street by using trailer brakes and the emergency truck brakes. Thank you
- Fruit Cove, FL, USA
Brake failure while pulling a travel trailer on I-95 in Virginia. The low brake fluid light came on and then the complete brake failure light came on and we had no brakes. I was able to coast to a stop on an uphill exit ramp. The vehicle and trailer had to be towed to a Ford dealership. Was told by the service manager at the Ford dealership that the master cylinder had failed and the fluid was pumped into the brake booster and contaminated the entire brake system.
- Lake Placid, FM, USA
Complete brake failure while pulling a travel trailer on I-95 in Virginia. The low brake fluid light came on, immediately followed by the brake failure light coming on. Fortunately, I was able to coast to almost a stop at an uphill exit ramp and then apply the emergency brake. The truck and travel trailer had to be towed to the nearest Ford dealership. The service manager told me that the master cylinder had failed and the brake fluid was pumped into the brake booster and contaminated the whole braking system. All parts needed to ne replaced.
- Lake Placid, FL, USA
Master brake cylinder failed, allowing brake fluid to enter brake booster, resulting in brake failure. Brake warning lamp illuminated, was still able to stop vehicle, but brake pedal went all the way to the floorboard.
- Flower Mound, TX, USA
On 4/16/2016 I was involved in a collision. After investigating the cause, it was found that the master cylinder was low with no visible leaks. Witness stated that they saw my brake lights come on but my vehicle didn't slow down. I contacted Ford about this and they had the "we don't care" attitude. My truck is still under warranty, and has had 99% of all maintenance done through Ford.
- Amarillo, TX, USA
My low brake fluid light came on this morning and my brakes were completely out when I started my truck. No sign of leaking. Filled brake fluid went to work came out to get lunch and brake fluid gone and light on again. No sign of leak. 2013 F150 limited with the 3.5L V6 engine. Could have been a very serious incident as I live on very busy roads. This is extremely concerning, I have 2 toddlers I drive and pick up from school everyday.
- Lake In The Hills, IL, USA
On third day of ownership the brakes failed and caused $6000 damage. While parking on the 4 th level of a parking garage @ 10 mph did a U turn to back into a parking place; the brakes failed to the floor and the the truck surged forward and hit a concrete wall causing $6000 front en damage. Ford would not accept any responsibility.
- Corpus Christi, TX, USA
Brake rotors are warping quickly; twice with only 25,000 miles. Dealer has turned rotors twice, but not willing to replace rotors.
- Atlanta, GA, USA
- El Paso, TX, USA