10.0

really awful
Crashes / Fires:
2 / 11
Injuries / Deaths:
6 / 0
Average Mileage:
52,260 miles

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« Read the previous 20 complaints

problem #68

Feb 272017

F-150

  • 49,000 miles
Rear power windows with defrost option caused window to shatter when defrost was turned on. Loud, almost gunshot noise can be heard when it happened. Internet searches on the subject confirm it is not an isolated incident either.

- Crestview, FL, USA

problem #67

Feb 162017

F-150

  • 95,940 miles
While driving down the street at roughly 40 mph, my truck all of a sudden just shut off. Lost power steering and power brakes. Once off to the side of the road I tried to restart the vehicle with no luck. It continued to crank but would not start. After waiting roughly 10 minutes I tried to start it one more time and it started. I was able to get the truck home where I was able to start investigating the problem. While searching the internet, I found "tsb 15-0137" from Ford as to the possible problem. To my amazement it was the exact same problem I had had. The fact that this is a known problem that causes the engine to shut down, a loss of power steering, and a loss of power brakes and it's not considered a recall, along with the fact that it could cause an electrical fire, is more than disturbing.

- Santa Maria, CA, USA

problem #66

Jan 292017

F-150

  • 32,000 miles
Model year 2009-2014 F150's have an issue with fuse 27 under the hood getting hot and melting. Fuse 27 is for the fuel pump relay. This causes complete loss of power while driving or a no start situation. Ford has issued a tsb for this issue, but in my mind it should be a recall. If the fuel pump stops, you lose all power no matter where you are, even if in heavy traffic on the interstate. This could also be a fire hazard if the wiring gets hot enough

- Prairieville, LA, USA

problem #65

Feb 022017

F-150

  • 38,000 miles
The rear driver side rear window defrost caused the window to shatter. The only thing holding it together is the anti shatter coating on the window. This is part of the sliding rear window but one of the fixed none moving glass. Remote start was used and the temp was 24 deg F. the truck was in the driveway. Called Ford customer service and was given a case number.

- Mento, OH, USA

problem #64

Sep 162016

F-150

  • 29,000 miles
The contact owns a 2013 Ford F-150. While driving 50 mph, the vehicle lost power and stalled without warning. The vehicle was able to restart on the first attempt. In addition, once the vehicle restarted, the speedometer failed to work and the wrench warning sensor illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000.

- Taylorsville, UT, USA

problem #63

Jul 042016

F-150

  • miles
The truck will not crank at times. Vehicle stationary, it will make no sound, or movement, motor does not turn.

- Leeds, AL, USA

problem #62

Dec 192016

F-150

  • 38,000 miles
Just bought my truck and I auto started it with defrost set to auto. I got in and heard a loud pop only to see my window shattered. Nothing hit it. Took it to Ford and they wont cover it. I got online and saw hundreds of complaints of the same thing happening to a lot of people. This should be a safety recall. What if my kids were in my truck!

- Hoffman Estates, IL, USA

problem #61

Dec 192016

F-150

  • 97,650 miles
Remote started truck, warmed up approx. 10 min., entered truck, put in drive, moved approx. 50' from drive way, heard boom noise behind me, sounded like an aresol can blew up inside my tool box, discovered driver side rear window had exploded. I live in rural area with rock driveway, truck was level in a straight line. (12/18/2016). Had same issue with 2010 F-150, right side rear window, contacted local dealership, Ford ended up going 1/2 on repair. This time truck was traveling 70mph on interstate hwy. Only common denominators I could say are, both happened on cold days, both in the 30"S, both appeared to be caused by heated window defrost, heat was on during both glass shatterings. No personal injuries either time. Don't have date for this incident.

- Elmendorf, TX, USA

problem #60

Dec 152016

F-150

  • 51,400 miles
Used remote start to warm vehicle and the 1/3 of the rear glass (the driver's side) exploded and spidered. Research shows this is a common problem and likely due to faulty defroster. Ford doesn't part out the glass so the entire rear window needs to be replaced at a cost of over $650. My vehicle is garaged when at home and is in excellent condition with only 51400 miles. Since it is over 36000 miles, Ford won't do anything or assist with costs.

- Iowa City, IA, USA

problem #59

Dec 102016

F-150 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 40 mph, the instrumental panel caught on fire and flames emitted through the vents and melted the dash board on the front passenger side area. The contact sustained third degree burns to the right hand, the front seat passenger sustained smoke inhalation, and the rear passenger suffered emotional stress that all required medical attention. The vehicle was towed for further inspection. The manufacturer was not notified. The VIN was not available. The fire department was present. The failure mileage was not available. Updated 02/07/2017

- Mcdonald, TN, USA

problem #58

Dec 102016

F-150

  • miles
3.5 V6 ecoboost fire. Completely burned my truck to the ground with my family driving in, wife and 5 yr old. Passenger suffered 3rd degree burns, 12/10/2016. Truck was in motion, we smelt smoke and within 2 minutes the truck was completely engulfed.

- Mcdonald, TN, USA

problem #57

Nov 142016

F-150

  • 65,000 miles
A critical 20 amp fuse that gives power to the fuel relay which powers the fuel pump blew rendering my vehicle in operable. It would not start at all. This is a known issue to Ford Motor Company. They have a tsb also known as a technical service bulletin 15'0137. This "fix" merely relocates the fuse so that the known potential for failure does not melt the fuse housing. This does not solve the problem of why the fuse is blowing. This service is also not covered; as the dealer expects me to pay for the fix. The fuse housing on my truck is melted and chard from the failed fuse. To me this is a safety issue both for the potential of fire and losing propulsion due to the consequential loss of fuel to the engine.

- Magnolia, TX, USA

problem #56

Nov 072016

F-150

  • 81,221 miles
My 2013 Ford F-150 raptor has had two complete burned up master fuse boxes occur on my truck. The original one burned out and melted at 36K miles about a year ago. Ford covered it under factory warranty. This second one has just burned up at 80K. Same exact thing. There is a serious defect on this vehicle. This is also an issue with many 2013 model Ford raptor F-150. Accoring to online reports and various dealer comments. For safety purposes this is a severe enough and continual issue that a recall needs to be made. Four people I know who have owned this truck between 2011-2013 have all had the same issue. Vehicle will not start or operate when this issue occurs it's abnormal to have such and issue with a safety risk and the potential of the vehicle catching fire. It happens so often apparently there is a major back order on the fuse box replacement. Last time I was told it would take 6months to get the part.

- Mansfield, TX, USA

problem #55

Oct 302016

F-150 6-cyl

  • 43,000 miles
Started truck with remote(fob), yesterday morning. I needed to defrost my windows as well. On my way to work, twenty minutes later, I heard what sounded like a gun blast. I thought someone had shot my truck or threw a rock. I looked in my rearview window and the rear driver side window was shattered. I pulled into a parking lot and no signs of impact by a foreign object. The window was completely shattered. After researching this, I see that this seems to be a defective defroster contributing to spontaneous shattering of rear windows on the F150. I called the dealer and they're giving me "I've never heard of this" I'm not buying it. Also, if this had happened today, my small child would have been sitting right there. This is not okay and Ford should repair these for customers.

- Bellevue, WA, USA

problem #54

Oct 252016

F-150 4WD 6-cyl

  • 50,000 miles
During the start up of my 2013 Ford F-150, I proceeded to utilize the rear defroster to get the ice off the rear window. The rear window is comprised of 3 panels of glass, one on each side and the sliding window in the center. Last week, the rear defroster worked intermittently, after several attempts at depressing the button it would eventually turn on, not a week later it does not work at all. Thinking it was possibly the fuse or a problem with the button itself, I searched online to find out if there was something I could do, and found that this is a common issue and requires replacement of the entire back glass and that some had this covered under warranty. I called the Ford dealership and talked to the repair department and was told by the manager that he has the same vehicle and the same problem and that the only way to get the rear defrost to work is to replace the entire back glass and that the cost is around $2200. Searching online on the F150 forum boards finds that this is a common problem and the fix is replacement of the entire backglass. Because my vehicle has 50,000 miles and is past the 36,000 miles of the warranty it is not Ford problem. As this is a safety issue (visibility through back glass) I searched on the governments recall website here and found similar complaints and that many have also experienced the windowing cracking, spidering and exploding when using ' which tells me do not turn on the rear defrost for fear of a broken window exploding while im driving. This is a safety hazard as it distorts and skews my vision and ability to see out of it safely until I can attempt to have Ford rectify this issue.

- Manitowoc, WI, USA

problem #53

Oct 182016

F-150

  • 39,800 miles
Intermittent rear defroster on occasion. While sitting in driveway attempting to get rear defroster to operate the back drivers side glass shattered. Sounded like a bullet/rock hit window but impossible due to direction of window as it was facing the back of the garage. Seemed odd but when I investigated through my dealership they claimed to have heard of the rear defroster causing this but because it was glass and not covered to contact Ford. I contacted Ford and they advised me that no records of anything like this were on file and that there was no way to prove that the window was broken by the defroster thus it was not covered by my warranty or extended warranty. Since this is a power three glass window with defroster it will need full replacement at a cost of over $1000 with no guarantee it will not happen again.

- Madisonville, LA, USA

problem #52

Sep 012016

F-150

  • miles
I bought my truck new from the dealer 2013. I'm consistent with all the up keeps of my truck. However, mid August 2016, I noticed the truck hesitated to start at the beginning while in stationary position for a few days, then out of nowhere from one day to the next, the engine didn't start in the morning again while in stationary position and then the engine light came up! I bought a new battery thinking that maybe it needed to be replaced, even with the new battery the truck failed to start in stationary. After that, I tried starting my truck for two consecutive days, by the third day the truck started! I drove it immediately to autozone but nothing came up wrong with it? so, I drove it back home. A week later, I had no problems with the truck, like nothing ever happen. Then, yesterday all of a sudden I was driving home, while in motion the engine died in the middle of traffic on a city street, so I pulled over to the side of the road and immediately attempted to restart the truck as it continued to hesitate. Finally, after 10 minutes the truck started and I drove to autozone and again nothing came up wrong with it. So I drove it back home. Then, today, which is September 2, 2016 while the truck is stationary it failed to start and the engine light, came up again. Something is wrong with this truck! I don't feel safe to drive in fear that my truck will stop working while in motion and cause an accident. I can get stranded anywhere at anytime.

- San Antonio, TX, USA

problem #51

Aug 012016

F-150

  • 50,400 miles
The contact owns a 2013 Ford F-150. The contact stated that both the rear driver and passenger doors would not unlock and could not be opened from inside or outside the vehicle. In addition, the door failed to open with the remote access fob. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 50,400.

- Lagrande, OR, USA

problem #50

Jul 182016

F-150

  • 55,000 miles
While driving my 2013 Ford platinum F-150 at approximately 35 mph going straight on a town road heading to the highway, the wrench service light came and and instantly putting the truck into "limp" mode only allowing me to drive 5 mph. I am lucky not to be in highway traffic. I did have my family with me heading on a 5 hour journey. Completely unsafe! after a few restarts the same wrench light came on as well as the check engine light. And again the vehicle went into limp mode allowing me to drive 5mph. The grieco MA Ford dealer said it was a failed throttle body, vehicle only has 55K miles on it and has been serviced regularly at the aforementioned Ford dealer! I hope this safety issue gets recalled so no one will ever have to go through the situation like I did ever again!

- Berkley, MA, USA

problem #49

Mar 102016

F-150

  • 13,500 miles
Rear window does not open and rear-defrost no longer works. Potential for the rear window to explode because of the electrical problem. Service bulletin no. Asi-32259, Ford reports, 'a power sliding rear window, on some vehicles, may experience a possible inoperative rear-window defrost. (models 2010-2013 F-150.)

- Marlborough, MA, USA

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