10.0

really awful
Crashes / Fires:
2 / 11
Injuries / Deaths:
6 / 0
Average Mileage:
52,180 miles

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« Read the previous 20 complaints

problem #56

Nov 072016

F-150

  • 81,221 miles
My 2013 Ford F-150 raptor has had two complete burned up master fuse boxes occur on my truck. The original one burned out and melted at 36K miles about a year ago. Ford covered it under factory warranty. This second one has just burned up at 80K. Same exact thing. There is a serious defect on this vehicle. This is also an issue with many 2013 model Ford raptor F-150. Accoring to online reports and various dealer comments. For safety purposes this is a severe enough and continual issue that a recall needs to be made. Four people I know who have owned this truck between 2011-2013 have all had the same issue. Vehicle will not start or operate when this issue occurs it's abnormal to have such and issue with a safety risk and the potential of the vehicle catching fire. It happens so often apparently there is a major back order on the fuse box replacement. Last time I was told it would take 6months to get the part.

- Mansfield, TX, USA

problem #55

Oct 302016

F-150 6-cyl

  • 43,000 miles
Started truck with remote(fob), yesterday morning. I needed to defrost my windows as well. On my way to work, twenty minutes later, I heard what sounded like a gun blast. I thought someone had shot my truck or threw a rock. I looked in my rearview window and the rear driver side window was shattered. I pulled into a parking lot and no signs of impact by a foreign object. The window was completely shattered. After researching this, I see that this seems to be a defective defroster contributing to spontaneous shattering of rear windows on the F150. I called the dealer and they're giving me "I've never heard of this" I'm not buying it. Also, if this had happened today, my small child would have been sitting right there. This is not okay and Ford should repair these for customers.

- Bellevue, WA, USA

problem #54

Oct 252016

F-150 4WD 6-cyl

  • 50,000 miles
During the start up of my 2013 Ford F-150, I proceeded to utilize the rear defroster to get the ice off the rear window. The rear window is comprised of 3 panels of glass, one on each side and the sliding window in the center. Last week, the rear defroster worked intermittently, after several attempts at depressing the button it would eventually turn on, not a week later it does not work at all. Thinking it was possibly the fuse or a problem with the button itself, I searched online to find out if there was something I could do, and found that this is a common issue and requires replacement of the entire back glass and that some had this covered under warranty. I called the Ford dealership and talked to the repair department and was told by the manager that he has the same vehicle and the same problem and that the only way to get the rear defrost to work is to replace the entire back glass and that the cost is around $2200. Searching online on the F150 forum boards finds that this is a common problem and the fix is replacement of the entire backglass. Because my vehicle has 50,000 miles and is past the 36,000 miles of the warranty it is not Ford problem. As this is a safety issue (visibility through back glass) I searched on the governments recall website here and found similar complaints and that many have also experienced the windowing cracking, spidering and exploding when using ' which tells me do not turn on the rear defrost for fear of a broken window exploding while im driving. This is a safety hazard as it distorts and skews my vision and ability to see out of it safely until I can attempt to have Ford rectify this issue.

- Manitowoc, WI, USA

problem #53

Oct 182016

F-150

  • 39,800 miles
Intermittent rear defroster on occasion. While sitting in driveway attempting to get rear defroster to operate the back drivers side glass shattered. Sounded like a bullet/rock hit window but impossible due to direction of window as it was facing the back of the garage. Seemed odd but when I investigated through my dealership they claimed to have heard of the rear defroster causing this but because it was glass and not covered to contact Ford. I contacted Ford and they advised me that no records of anything like this were on file and that there was no way to prove that the window was broken by the defroster thus it was not covered by my warranty or extended warranty. Since this is a power three glass window with defroster it will need full replacement at a cost of over $1000 with no guarantee it will not happen again.

- Madisonville, LA, USA

problem #52

Sep 012016

F-150

  • miles
I bought my truck new from the dealer 2013. I'm consistent with all the up keeps of my truck. However, mid August 2016, I noticed the truck hesitated to start at the beginning while in stationary position for a few days, then out of nowhere from one day to the next, the engine didn't start in the morning again while in stationary position and then the engine light came up! I bought a new battery thinking that maybe it needed to be replaced, even with the new battery the truck failed to start in stationary. After that, I tried starting my truck for two consecutive days, by the third day the truck started! I drove it immediately to autozone but nothing came up wrong with it? so, I drove it back home. A week later, I had no problems with the truck, like nothing ever happen. Then, yesterday all of a sudden I was driving home, while in motion the engine died in the middle of traffic on a city street, so I pulled over to the side of the road and immediately attempted to restart the truck as it continued to hesitate. Finally, after 10 minutes the truck started and I drove to autozone and again nothing came up wrong with it. So I drove it back home. Then, today, which is September 2, 2016 while the truck is stationary it failed to start and the engine light, came up again. Something is wrong with this truck! I don't feel safe to drive in fear that my truck will stop working while in motion and cause an accident. I can get stranded anywhere at anytime.

- San Antonio, TX, USA

problem #51

Aug 012016

F-150

  • 50,400 miles
The contact owns a 2013 Ford F-150. The contact stated that both the rear driver and passenger doors would not unlock and could not be opened from inside or outside the vehicle. In addition, the door failed to open with the remote access fob. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 50,400.

- Lagrande, OR, USA

problem #50

Jul 182016

F-150

  • 55,000 miles
While driving my 2013 Ford platinum F-150 at approximately 35 mph going straight on a town road heading to the highway, the wrench service light came and and instantly putting the truck into "limp" mode only allowing me to drive 5 mph. I am lucky not to be in highway traffic. I did have my family with me heading on a 5 hour journey. Completely unsafe! after a few restarts the same wrench light came on as well as the check engine light. And again the vehicle went into limp mode allowing me to drive 5mph. The grieco MA Ford dealer said it was a failed throttle body, vehicle only has 55K miles on it and has been serviced regularly at the aforementioned Ford dealer! I hope this safety issue gets recalled so no one will ever have to go through the situation like I did ever again!

- Berkley, MA, USA

problem #49

Mar 102016

F-150

  • 13,500 miles
Rear window does not open and rear-defrost no longer works. Potential for the rear window to explode because of the electrical problem. Service bulletin no. Asi-32259, Ford reports, 'a power sliding rear window, on some vehicles, may experience a possible inoperative rear-window defrost. (models 2010-2013 F-150.)

- Marlborough, MA, USA

problem #48

Jun 012016

F-150

  • 50,000 miles
Battery warning light comes. Head lights, interior lights, and instrument panel lights surge. Battery is dead the next morning when I go to start my truck. Be to four garages two where Ford certified garages.

- Dennysville, ME, USA

problem #47

May 152016

F-150

  • 53,164 miles
Truck stalled momentarily while negotiating an intersection. I pulled into a parking lot to check for issues. When I tried to re-start the truck it would turn over but wouldn't start. I checked the owners manual for the procedure to re-set the fuel shut off switch because I thought it may have been activated by something. Truck still would not start after following procedure. I had the truck towed to hunt Ford in franklin ky. A service technician called me the next day to inform me that the fuel pump relay had melted and that Ford had issued a technical bulletin about the issue and a fix for it which included installing an inline fuse to keep the relay from melting again. The repair cost $210 and the service tech told me that my truck was second one that they had fixed with this same issue that day! while it wasn't a safety issue for me, it definitely has the potential to be one.

- Portland, TN, USA

problem #46

May 052016

F-150

  • 110,000 miles
The truck will down shift while driving. It has happened a few times now. I was driving about 30mph and experienced a drop in power and the gauges started jumping all over. It also dropped to 1st gear when I was on the highway doing 70 mph. It felt like someone threw the E-break. Quick jerking motion. I had to pull over and shut the truck off. Thankfully my family was not in the vehicle and no one was directly behind me. The few other times it happened I noticed something going wrong so I quickly pulled off the road and shut it down. Turning it off seemed to "reset" things and let me get home. I had a diagnostic ran and it coded #4 spark plug and #4 coil. I had both of those replaced - and experienced the same issue the very next day! ran another diagnostic and it coded the same way! took it to a Ford dealership to check it out and their final answer was "needs a new engine". it has 110K miles on it and I bought it less than 1 year ago and it needs a new engine? I have $700 wrapped up in replacing parts that did not need replacing and diagnostics that did not give me a realistic solution. This does not sound like an engine issue- sounds very similar to the recent recall on the 2011-2012 models. Truck is parked in the driveway. No one in my family will be driving it. Hope to hear that Ford recognizes the bigger issue here and steps up to take care of this.

- Wyoming, MI, USA

problem #45

Apr 172016

F-150

  • 26,000 miles
Rear window was rolled down while 2 1/2 year old child had his arm against the interior door, where it meets the bottom of the window. The skin of the child's forearm was sucked into the vehicle's door. Child was trapped until window was rolled back up. Bruising occurred but the skin was not broken. Vehicle was stationary and parked in a lot.

- Irvine, CA, USA

problem #44

Mar 302016

F-150

  • miles
Used remote start on my pickup in below freezing weather at roughly 28. Came out to drive to work and rear driver side back window had spider web cracks throughout the glass.

- Prattsburgh, NY, USA

problem #43

Mar 292016

F-150

  • 53,300 miles
Rear window shattered while rear defrost was on, in 35 degree temperature. Car was parked and stationary, in covered parking unit, driven 10-miles from home to work. Loud bang heard, and immediately saw the shattered glass in the driver side rear-view window. This has clearly happened many times prior, and this has been attributed to faulty defrost system.

- Menomonee Falls, WI, USA

problem #42

Mar 122016

F-150

  • 16,600 miles
I was driving down a very dangerous highway pass going approximately 65 mph when my engine stalled as random alarms started appearing on my dashboard, then my steering locked from the engine being off. I tried the best I could to get on the shoulder as I had no steering ability and I stepped on the brakes fairly hard. I was lucky because this was the only place in miles with a shoulder. Anywhere else on this road and I could have been seriously injured or died. While on the side of the road I smelled a tiny bit of burning plastic with no problem in sight. I googled what happened on a special forum website for Ford raptor owners and others had the same thing happen with fuse 27. Which is for the fuel pump. So I checked the number 27 fuse and sure enough it had melted, I actually had to take it out of the fuse box in melted pieces with pliers. The fuse melted while driving so the fuel pump shut off causing my engine to stall and steering to lock. Many many others have had his happen and Ford recognizes it as a service bulletin. However this needs to be more then a service bulletin when someone's life could be taken driving the freeway or dangerous road. We were lucky there was no collision, injuries, or fire, however it could have very well caused an electrical fire and if someone was on a crowded freeway in rush hour a collision is almost certain.

- Woodway, WA, USA

problem #41

Feb 182016

F-150

  • 38,000 miles
Intermittent problems with the rear defrost last couple of months. Then, last night, the temperature was about 20F. I turned rear defrost on and the light for the defroster went out and wouldn't turn back on. A couple of minutes later, I heard a loud bang from the back and the passenger's side stationary window pane was shattered.

- Winnebago, IL, USA

problem #40

Jan 222016

F-150

  • 33,900 miles
Rear window electric defrost was activated by factory remote start system. Apparent defroster overheat or short circuit caused the left panel of the three panel sliding window to explode, resulting in a loud band and spider webbed panel resulting in glass shards in my child's booster seat. Ford does not acknowledge the problem and provided no assistance at the local dealer or Ford customer service. Truck was stationary at time of event.

- Glastonbury, CT, USA

problem #39

Jan 062016

F-150

  • 85,000 miles
Remote started my 2013 F-150 raptor and it ran in the drive way for 3-4 min. Started down the road and turned on the rear defrost. After about 2 min, the rear window popped and shattered behind me. After researching, looks to be a known issue that Ford seems to not want to acknowledge. I called them today and the customer service rep acted like he did not know of any past issues. Hopefully this will get the attention it needs soon.

- Houston, TX, USA

problem #38

Jan 142016

F-150

  • 28,461 miles
2013 F150 Ford parked outside on driveway. Sunny with temperature roughly 32 degrees Fahrenheit. Remote start used to warm up truck. Walking out to truck when a loud bang/gunshot type of sound happened without warning. Walked around truck and saw that driver's side of the power sliding rear window (3 sections) had started to spider crack. This part of the window then continued to crack until the whole section was spider cracked. (the sharp edges of glass were on the inside of vehicle window.) the vehicle was taken to dealer for evaluation but was told it is out of warranty. The dealer estimated replacement cost is $1,200-1,300 usd. (parts and labor).

- Kennett Square, PA, USA

problem #37

Jan 102016

F-150

  • 14,600 miles
I'm requesting the NHTSA investigate F150 accelerator pedals that are placed too closely to the cabin floor vent. The cabin floor vent on the driver side is perpendicular and to the right of the accelerator pedal at a distance of 3.5 inches. My foot is wider than the pedal, so when my foot is resting on the accelerator it is only 1-2 inches from the vent. Since my foot is directly in front of the vent, it blocks all airflow. Setting the floor vents on heat means that hot air blows directly on the outside edge of my right foot. Within 1-2 minutes of activation, my foot becomes uncomfortably warm from the barrage of hot air. The result is a painful, burning sensation and extreme physical discomfort in my foot. Using an infrared thermometer, I gathered temperature readings of the air exiting the vents. The ac was set to maximum heat. All readings were taken while the truck was idle. Outside temperatures were 30 F. the thermometer measured temperatures in excess of 140 F from all vents. The reading of the vent next to the accelerator was 141.5F. I placed an empty shoe on the accelerator and left it there for 3 minutes. Readings of the shoe while on the accelerator were in excess of 120F. I removed the shoe from accelerator and took readings after it cooled for 3 seconds. The shoe's temperature was 115F. The shoe remained warm to the touch for several minutes. Leaving the vents at the same settings, I took measurements of the bare skin of my hands and arms. Temperature readings were between 89-91F. Skin can be burned in a relatively short period of time when exposed to temperatures in excess of 120F. My own discomfort confirms this. I contacted 3 Ford dealers regarding this problem and explained my findings. Two dealers said that the pedals in my model Ford were nonadjustable, so the issue was not actionable. I also contacted Ford directly. So far no solution.

- Germantown, TN, USA

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