The contact owns a 2013 Ford F-150. The contact stated while driving 45 MPH, the vehicle lost electric power to the instrument panel and the speedometer went to zero. The odometer showed the dash marks. The wrench warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the molded lead frame needed to be replaced. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The contact was transferred to the NHTSA Hotline. The failure mileage was approximately 75,000.

- Stafford, VA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the instrument cluster went blank and the vehicle stalled. The contact stated that the powertrain warning light was illuminated. The contact was able to coast into a parking lot. The contact stated that he turned off and restarted the vehicle several times and the instrument cluster turned on and operated as needed. The contact shifted to drive and while driving there was an abnormally loud clunking sound coming from underneath the vehicle. The contact was able to drive to his residence; however, the failure reoccurred several times while driving. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test and repair. The contact associated the failure with Ford Customer Satisfaction Program: 19N01. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 133,000.

- Fountain Inn, SC, USA

Driving at any speed, the "Ford wrench" appears in the gauge cluster, the speedometer goes to zero, transmission gear light does not respond to speed changes (slowing down or speeding up), airbag light comes on, all other indications blank out; i.e. fuel mileage, miles to go before empty, etc. Does not throw engine codes to find with normal OBD reader. Changed out throttle body but did not fix issue. Detailed sources saying its a transmission problem with the PCM or transmission lead frame and that Ford knows about it but will not put out a safety recall to get it replaced. Safety put at risk due to already recalled problem of sudden downshift to 1st gear. Ford recalled with a reprogramming of the PCM to fix this issue but unsure if it actually fixed due to the above happening. Obviously, this is bad. Paraphrasing, Ford Dealer says if they cant observe it, it doesn't exist. No warning lamps appeared before everything happened, in first paragraph above, all at once.

- Abilene, TX, USA

While driving on the interstate at approximately 55 miles an hour on straight road at steady speed without warning the truck began to lurch jump and lose power, regain power and lose power. I noticed that the speedometer was very erratic and I had a light flashing on the dash as well. This pattern repeated until I eventually had to pull off the side of the road and restart the truck. It drove correctly the rest of the way home after that.

- Chesapeake, VA, USA