The contact owns a 2013 Ford F-150. The contact stated that the check engine warning light would intermittently illuminate on the instrument panel. The contact had taken the vehicle to two dealers who both informed him that they could not service the vehicle unless the check engine warning light was illuminated while in their possession. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a defective output shaft speed sensor. The mechanic linked the failure to NHTSA Campaign Number: 19V433000 (Power Train) and referred him back to the dealer. The dealer acknowledged that the defect was covered under warranty not recall; but, the vehicle could not be serviced until the check engine warning light was illuminated. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 65,000.

- Suwanee, GA, USA

The contact owns a 2013 Ford F-150. The contact stated that upon the cold start of the vehicle, an abnormal rattling sound would emit from the vehicle without warning. The contact called Lake Elsinore Ford (31500 Auto Center Dr, Lake Elsinore, CA 92530) and Hemborg Ford (1900 Hamner Ave, Norco, CA 92860) and was informed that there were no recalls associated with the VIN. The manufacturer was also notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 125,000.

- Lake Elsinore, CA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 65 MPH, a loud thumping noise was heard before the vehicle shutoff. During the failure the -??service transmission" message was displayed. The vehicle was taken to the local dealer who was unable to duplicate the failure. There was no service codes present. The vehicle was not repaired. The manufacturer was also notified of the failure. The VIN was not available. The failure mileage was 34,000.

- Port Richey, FL, USA

Ford dealership could not rotate my tires because of swollen lug nuts. Safety issue as they said the lug nuts could break and I would lose a tire resulting in a crash.

- Spring Grove, IL, USA

Every day the transmission jumps to 1st gear and stays there. We have to pull over and put it in park or neutral then try to drive again. Most of the times it stays in 1st gear for 5 or 6 times of pulling over before it will return to normal. This happens regardless of speed at time it happens. It displays the 'wrench' on the screen, air bag light comes on and speedometer stops working. We are deathly afraid of even getting on a highway. We have read the same problem on the internet happening to hundreds of people, yet there is no recall notice yet. Why are there no recalls if we are all having the EXACT same thing. Some people reported their lead frame harness was replaced and fixed the problem and some reprogrammed the control module.

- Durant, OK, USA

Driving normal on highway and truck turned off. No power steering. No brakes. No power. Almost crashed with 18 wheelers. Was going 65 on third lane on a 6 lane highway.

- La Puente, CA, USA

The contact owns a 2013 Ford F-150. The contact stated that while his daughter was driving at highway speed, her USB port had initially failed to operate as needed and that soon after, the display screen had drawn completely blank. The contact's daughter had pulled over and restarted the vehicle multiple times but the failure persisted. As she proceeded to drive the vehicle at 40 MPH, the vehicle independently downshifted as the vehicle stalled without warning. Due to the failure, the contact hit another vehicle from behind. The air bags did not deploy upon impact. No medical attention was given at the scene; however, his daughter did suffer minor bruising. The whereabouts of the other driver was unknown. A police report was filed. Due to the failure, the vehicle was towed to a dealer where they have yet to inspect or diagnose the failure. The contact stated that his vehicle was previously placed under NHTSA Campaign Number: 19V433000 (POWER TRAIN) which he linked to his failure. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was approximately 148,000.

- Austin, TX, USA

Driving down the road 60 miles an hour truck will shift to First very dangerous I've had the reprogram done didn't do nothing I would like my truck to be fixed I make payments on this [XXX] thing and I want it to run as it should INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Muldrow, OK, USA

This truck was driven daily and has been owned since new. No aftermarket accessories, all stock. The truck was parked in my warehouse over the weekend. When I returned on Monday morning I found the dashboard burned and melted, airbag deployed, and headliner scorched. I believe the airbag extinguished the fire and kept it from spreading outside the truck and possibly destroying my business. The truck has not been inspected by anyone other than mechanics working on quotes to repair it. The truck is still at my business and available for your inspection. There were no warnings of any kind.

- Conyers, GA, USA

The contact owns a 2013 Ford F-150. The contact stated while driving 60 mph, the vehicle downshifted to first gear. The speedometer decreased to zero. The service indicator warning light was illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 109,000.

- Westbrook, ME, USA

My truck dangerously downshifts!!! This truck was brought in for the recall 19VO75000 to OTIS FORD in Quogue. The next day the truck downshifted dangerously again. I called Otis Ford and they said I would have to pay for a new transmission, $3,000. I went to T-Jays Transmissions in Riverhead, NY and they had my truck for 1 1/2 weeks and said there was nothing wrong with it. Otis refuses to perform the recall work and this truck is DANGEROUS. I cannot sell this truck and will not trade in for another Ford, what do I do" [XXX] or [XXX] Can the recall be performed a second time? Have there been any other issues with this recall" INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Sag Harbor, NY, USA

We were driving on a highway at 65 mph. Suddenly the speedometer needle dropped to zero, then the transmission shifted into first gear, causing the rear tires to lock up and start skidding. Within 2 seconds the speedometer needle went back up to the correct speed, the transmission shifted back up, and the truck continued on with no further issues. There were no warning indicators or errors displayed on the dash and the obdii scanner showed no error codes at all. Ford has already issued csp 19N01 for this exact situation, but to qualify the vehicle has to receive a specific list of diagnostic codes (which our vehicle got none of). I don't understand how this hasn't been declared a recall. If it had been raining, or we had been in heavy traffic, the locking up of the rear wheels would have likely resulted in an accident, and at highway speeds it could have easily resulted in injuries or a fatality.

- Tulsa, OK, USA

My RPM kneedle pop off. My seats are tearling

- Houston, TX, USA

Backup camera stopped working

- Liberty, SC, USA

I filed a complaint 11388782 1/18/2021 on this abrupt transmission downshift and it happened again yesterday. Fortunately, no one was behind me and I survived another very scary moment. I spoke with Ford today and they said there had been a recall notice sent that I never received and now since my vehicle has 172000 they say the recall was only good until 150000 miles. This is definitely a safety issue that Ford needs to extend the recall. If my vehicle had a recall why didn't the various Ford dealerships that I have been to for service over the years notify me also. I think Ford failed to notify me of this flagrant safety recall.

- The Colony, TX, USA

Got in my car at 9:30 pm. I had auto started my car. I entered the vehicle, inserted my key and then the driver side of my rear window shattered with a loud explosive pop that startled me. I was stationary at the time, thank goodness, or I might have driven off the road. After some research, I noted that there were others who had the same issue. That is why I am reporting this to you.

- Livonia, MI, USA

My husband and I bought the 2013 F150 platinum on Oct. 17th 2020 with 96,726 miles on it. At 97,400 miles, we have put less then 700 miles on the used vehicle when all of a sudden on Dec. 4th 2020 our window shatttered. My husband parked the truck in the drive next to the house as we have always done with all our vehicles. My husband was heading out for work on Dec 4th 2020 when he heard what seemed like a gun shot going off. He had used the auto start on the truck and went out about 5-10 minutes later to place his lunch bag and coffee thermos in the rear floorboard of the truck like he does every morning. He closed the door and started to walk towards the end of the driveway to check the mail from the previous day since it had not been checked. When he closed the door and got to the rear of the truck he heard the loud bang ( gun shot sound), thinking it was a gun shot he walked back to the front of the truck and around it looking for any indication of a gun shot or a person with a gun.his military training kicked in... upon investigating he found nothing that seemed out of the norm so hecontiued down the drive, checked the mail and got back to the truck to go to work. Driving to work he seen on the back window what he thought was ice. He turned the rear defrost on waiting for it to melt off and thought nothing more of it. That afternoon after work he had realized the ice look was still there. When he got home he looked at the window closer. Come to find out it was the rear drivers side window that had made the loud sound. The window had shattered for no real reason. The window is a hazard as it could of fell out while driving down the road. I have contacted Ford and reported the issue. Waiting on a return call as to if they are going to replace the window under warranty or not. I have seen several reports about this same issue other places online.

- Lafayette, IN, USA

While driving the wrench light came on and the speedometer, odometer, fuel economy, ect. On the dashboard quit working and the airbag warning light lit up. When I turned the key off and restarted it, it went away. This happened 3 times.

- Weirton, WV, USA

SE oye un ruido metlico corriendo en autopista luego de las 55 millas. Cuando sube una cuesta en 1 Y cambia a 2 al hacer fuerza en ruido SE oye sumamente fuerte. Lo evalu un mecnico con un equipo electrnico Y no encontr ningn defecto en los sistemas. No presenta ninguna otra cosa.

- Caguas, PR, USA

Vehicle has outstanding safety recall NHTSA# 19V075 (manuf recall# 19S07). Repeated attempts to schedule recall with local dealers failed. Dealers either did not respond or says they will "get back with you". contacted Ford and they sent email stating that they will get it taken cared of, then nothing. Follow-up emails go unanswered. Been trying to schedule this since April. Please help.

- Plymouth, NH, USA