Vehicle: 2013 Ford F-150 SuperCrew Cab Component: Rear Defroster / Rear Window Assembly Summary of Issue: Rear window glass shattered while driving when rear defroster was in use. Detail of Incident: On November 2, 2025, at approximately 5:00 AM, I was driving my 2013 Ford F-150 SuperCrew Cab at approximately 65 mph on the highway near Mogadore, Ohio. The vehicle had been operating for around 45 minutes without issue. The outside temperature was about 43?F. I had the rear window defroster and side mirror defrosters activated. Without any impact, warning lights, prior cracks, or outside interference, the rear glass pane directly behind the driver-??s seat shattered suddenly and completely while I was driving. There were no vehicles near me, and I inspected the glass immediately afterward and found no evidence of anything striking the vehicle. The failure occurred instantaneously and with a loud sound, which created a risk of driver distraction and could have resulted in loss of control or injury from breaking glass. After researching, I found that this issue is widely reported by other owners of Ford F-150 models online, particularly involving the rear defroster causing excessive localized heating and thermal stress, which leads to spontaneous glass failure. Many owners report similar conditions: cold ambient temperature + rear defroster activated. The glass was replaced at my own expense, approximately $800. Receipts and photographs are available upon request. The issue was not covered by recall, warranty, or insurance. The problem has not been addressed by Ford despite multiple consumer reports. Safety Concern: This defect presents a serious safety hazard because the sudden shattering is loud, distracting, and may send glass fragments into the cabin. It could easily lead to loss of vehicle control or injury to occupants. The failure occurred under normal and intended use of the rear defroster system. Request: I am submitting this report to request that NHTS

- Painesville, OH, USA

I have a 2013 F150 XLT. It is displaying the same backup camera issues that the recent recall has described, however it is not included in the recall. When I put the transmission in reverse, the backup camera display is either blank, shows a momentary blue screen, then blank or shows a distorted reversed image with no guidelines. I'm just reporting this information in an effort to expand Ford's recall to all years/models effected by this backup camera fault. Thanks.

- Gulf Breeze, FL, USA

We took our Ford F150 King Ranch to our local mechanic. The vehicle would shift down into a lower gear when traveling at speed limit. After that, that speedometer stopped working and other gages were inoperable. This happened several times before we contacted out mechanic for diagnostics testing. The trouble code P0722 / 6R80 Transmission high gear engagement from a stop. In February 2019 Ford issued a safety recall stating these vehicles may suddenly downshift to first gear, possibly causing the driver to lose control of the vehicle, increasing the risk of a crash. The information I have obtained directly from the Ford website "Dealers will reprogram the recalled Ford F-150's PCM, free of charge. The repair is currently available". We purchased this vehicle from CarMax in 2021 and were not made aware of this recall. I contacted our local dealership, AutoNation Ford, that we had used for regular maintenance for the first two years after purchase of our vehicle. After diagnostic testing on the vehicle was complete, they advised the safety recall time had "expired". That we will be responsible for the repairs. Does a "safety recall" expire" We were advised the recall expired after 150K miles. We have approximately 164K miles. Can you please advise what our options may be" I do not feel safe driving this vehicle at this point. AutoNation has had our vehicle since 09/11/2025. They are expecting me to pay for the repairs.

- Jacksonville, FL, USA

The issue involves the rear backup camera system on my 2013 Ford F-150. The camera functions intermittently -?" sometimes it goes completely black, other times it freezes and does not change image, and occasionally displays a message that says "Camera Unavailable." This happens unpredictably and may change mid-use, even while the vehicle is actively reversing.e component that has failed is the rear-view backup camera system, which appears to be a software-related malfunction (as similar issues have been recalled in newer Ford models). The vehicle and system are available for inspection upon request.This failure presents a significant safety hazard. Because the camera may stop working mid-reverse, it can result in an inability to see behind the vehicle, potentially causing injury to pedestrians (especially children or people in blind spots), damage to property, or accidents in tight spaces. The inconsistent nature of the issue makes it particularly dangerous, as a driver may unknowingly rely on a malfunctioning system.Yes, I contacted the local Ford dealership to report the issue. They acknowledged the possibility of a software or system issue but stated I would need to pay $250 for a diagnostic, which would not go toward the cost of any repair. Due to the high diagnostic fee and the fact that this may be a systemic issue, I have not proceeded further yet.There were no prior warning lamps or alerts before the issue started. The only messages displayed occur at the moment of failure and include "Camera Unavailable" or a blank screen with no visual feed. These symptoms began in April 2025 and have continued sporadically since then.I am submitting this complaint because this is a serious safety concern, and I believe there may be a broader software issue affecting earlier Ford models, similar to those recalled in newer vehicles. As the driver, I should not bear responsibility for a system that is inherently defective and critical to safe vehicle operation.

- Trenton, NJ, USA

Description: On July 7, 2025, I purchased this vehicle from AutoNation Spring, Texas. At the time of sale, the dealership did not disclose that there was an active safety recall on this vehicle. I only learned of the recall after the purchase, when I checked the VIN through NHTSA-??s website. The recall remains open and unresolved as of today-??s date. The Arizona AutoNation dealership has had possession of the vehicle for service since shortly after the sale, but no recall repair has been completed. I was never informed at the time of sale that this safety defect existed or that repairs were outstanding. I am concerned that the vehicle was sold in violation of federal and/or state consumer protection laws regarding safety recall disclosures. I request NHTSA-??s review and investigation into whether this dealership and manufacturer have complied with all requirements for recall handling and notification. --- Key Points for NHTSA-??s File: Date of purchase: July 7, 2025. Selling dealer: AutoNation Spring, Texas. Recall was active at time of sale. Recall was not disclosed to buyer. Vehicle remains in dealership possession with recall still open.

- Mesa, AZ, USA

Vechicle shuts off during high speeds causing driver to loose control and driver and passengers to be tossed around even while constrained with seat belts

- Brookville, PA, USA

When I put my Truck in Reverse...My Backup Camera goes BLACK with NO PICTURE. Which has caused me to back into things.

- Dickson, TN, USA

Transmission downshifts while driving transmission stays in first gear transmission bangs wrench appears on dash all control is lost

- Bensalem, PA, USA

WRENCH displayed today, transmission was hard shifting trying to go in and out of gear

- Bensalem, PA, USA

*transmission downshifted while traveling 15 mph *Unsafe condition traveling on roadway *Temporary loss of control *WRENCH appeared, shifted hard into first gear

- Bensalem, PA, USA

*transmission DOWNSHIFTS while driving at normal traffic speeds *Sudden stops in traffic *WRENCH appeared on dash, lost all digital numbers, I e. Speed...as soon as downshift

- Bensalem, PA, USA

My 2013 F150 had been acting strangely in showing a wrench on the LED screen and shutting off the electrical components on my dash. when this happens, it also sticks the transmission in between 3-5th gear. I am unable to shift down to 1st or 2nd gear, or up to 6th gear. After this happened a few times, it started to shift me in to Park and stop my wheels from turning. This happened to me 3 times while traveling down the highway at 80mph. All 3 times, it lasted only a few seconds, but it was enough to screech my brand new tires and leave marks on the ground as if I had slammed on my brakes. It returns to normal and continues down the road.

- Pueblo, CO, USA

Driving on the freeway in traffic, driving approximately 10mph. Started to see smoke come from hood, checked gauges and all gauges were normal, no warning lights on. Pulled over and turned off vehicle and flames started from under the hood. Entire vehicle burned.

- Bellingham , WA, USA

Radio - Audio - No sound from speakers Cannot receive (hear, listen to) emergency broadcast, traffic notices or weather alerts UNKNOWN UNKNOWN

- Lake City, FL, USA

Truck is down shifting to 1st gear while on freeway at high speed. Causing no control and back wheels to lock up. Almost died. Ford says it-??s not covered under recal

- Lakeside , CA, USA

My vehicle is having unexpected downshifts. I was driving approx. 55 mph today and I felt something and saw it downshifted to 2nd gear. I pulled over and turned it off. Didn-??t see anything odd under the hood and couldn-??t get it to start again until the computer was reset. I googled and found that my year and model vehicle had a recall for this exact problem. Ford is advising that my vehicle has no recalls when I submit my VIN

- Northport , AL, USA

This incident to my truck has happened twice. First time on [XXX] and this last time on [XXX]. I was driving and all of a sudden the truck downshifted, loss power even when pressing on the gas then again all of a sudden the tach. and the engine will Rev up very high then lunge forward. This last time my truck made a big jerk. This really scared me. I pulled over and called a tow truck because I was afraid to keep driving it. I had it towed to the Ford dealership, Mt. Orab Ford, where I just bought this truck from in Dec.2024. Iam waiting for them to let me know what they have found out. I have only owned thus truck for 3 months. Thes last couple of days I have been finding out information of some problems and recall of this 6 speed transmission. I have also contacted Ford and they have opened a case on my truck. I'm hoping to hear back from the dealership today. I just thought I should report this to you. Please feel free to contact me.Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pleasant Plain, OH, USA

traveling on highway at speed of 65 to 70 mph and vehicle suddenly downshifted and experienced a loos of power. dashboard went off and I lost control of the vehicle. my safety was put at risk due to loss of power of vehicle. I could not identify anything wrong with the vehicle before it happened.

- Virginia Beach, VA, USA

Due to an unresolved issue that Ford motor company is aware of with the Transmission -??Molded Lead Frame-?? the truck will drop down into 1st gear from highway speeds and causes a huge safety concern if there should be someone traveling behind me. The speedometer will stop working as well as the mileage will disappear off the screen/all other information will go blank. I will have to stop the truck, turn it off and back on again and it will drive normal. When I bring to dealer; they state ford should be covering this issue: when I contact ford I am offered no assistance or remedies. They referred me to bring this safety issue to your attention. It is very concerning and I cannot afford another car at the moment.

- Beacon Falls, CT, USA

Front passenger door and rear driver side door lock does not unlock from the outside when the truck is unlocked. Manually have to get inside the truck to unlock the doors. Eventually the front passenger door lock got stuck and the latch was not even working to keep the door closed.

- Sykesville, MD, USA