10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
74,967 miles

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« Read the previous 20 complaints

problem #62

Oct 172017

F-150

  • 1 miles
Wife made sharp left hand turn and power steering locked up! cleared and was fine, for few days I was driving make left hand turn got, complete power steering assist failure! plus many other faults. Got to local shop was told was able to clear most faults, but not the assist fault! has to go to dealer being told it will cost over 2 thousand dollars.called Ford was told out of warranty! wife could of been killed! Ford wont do anything!!

- Mcintosh, NM, USA

problem #61

Oct 032017

F-150

  • 70,000 miles
The contact owns a 2013 Ford F-150. While driving 35 mph, the steering wheel seized without warning. The vehicle was taken to len stoler Ford (11275 reisterstown rd, owings mills, md 21117 (410) 356-7000) where it was diagnosed that the rack and pinion steering system needed replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 70,000.

- Eldersburg, MD, USA

problem #60

Oct 012017

F-150

  • 30,000 miles
Hard steering control

- Esko, MN, USA

problem #59

Oct 062017

F-150

  • 33,300 miles
Complete power assist steering failure: While driving along a city street, I experienced complete loss of power steering, causing the driver (myself) to virtually lose all directional control.. I could only control the vehicle steering and bring it to a stop by using extreme physical strength to manually steer the vehicle.. if my wife had been driving at the time of occurrence she "would not have been able to manually steer the vehicle" and, would have almost certainly lost steering control... I had the vehicle towed to a Ford dealership, who diagnosed that the steering rack needed to be replaced.... upon researching this fault, I have found clear evidence that this is a known problem with the 2013 Ford F150 and subsequent years... Ford issued a recall on the 2014 F150 for this fault, but not for 2013 vehicles... loss of power assist steering while driving this size of vehicle is an extremely dangerous condition to find yourself in and, may have already been the cause of accidents!! my opinion is that Ford are very much aware of this steering fault, due to the fact that they issued a partial recall and, they want all old steering racks that are replaced, sent back to them! I requested the old steering rack that was being replaced, be returned to me... however, Ford indicated a $400 core charge would be billed to me to for keeping the old part! Ford needs to issue a broader recall regarding this fault on F150's before more people are injured or killed! this is a serious safety issue.

- Bonita Springs, FL, USA

problem #58

Sep 252017

F-150

  • 61,000 miles
61,000 miles power steering failed in motion fault on steering angle sensor not sold had to replace whole steering rack $2000 now in motion transmission fault code P7031 first gear sync will not shift from second to first without bucking. Dealer says transmission needs to be taken apart thousands of dollars and 1500 miles out of warranty

- Brookfield, CT, USA

problem #57

Sep 112017

F-150

  • 73,460 miles
The contact owns a 2013 Ford F-150. While driving approximately 55 mph, the steering wheel seized and the "power steering" and "default immediately service" warning indicators illuminated. The contact coasted the vehicle to the side of the road, turned off the vehicle, waited a few minutes, and was able to resume driving. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 73,460.

- Houston, TX, USA

problem #56

Sep 132017

F-150

  • 92,000 miles
The contact owns a 2013 Ford F-150. The contact stated that while driving at 10 mph, the steering wheel became inoperable as the power steering light illuminated. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was notified of the failure, however they informed the contact no recalls where on the vehicle for the failure. The failure mileage was approximately 92,000.

- Oro Valley, AZ, USA

problem #55

Sep 072017

F-150

  • 42,000 miles
The contact owns a 2013 Ford F-150. While driving 25 mph and making a turn, the steering wheel seized and the advance track failure warning indicator illuminated. The contact was able to pull into a parking lot. The vehicle was towed to the local dealer. The local dealer (all star Ford, 2586 range park dr, denham springs, la, 70726) stated they would diagnose the vehicle and contact the owner back with the diagnosis. The vehicle was not repaired. The manufacturer was not contacted or made aware of the failure. The failure mileage was 42,000.

- Baton Rogue, LA, USA

problem #54

Sep 012017

F-150

  • 93,000 miles
On Sept. 1st 2017 I started my 2013 F150 XLT 4X4 with approx. 93,000 miles and received a power steering assist fault, it has since been intermittent. I called the local Ford dealership and was told to bring it in for repair and that it was not under warranty. I was also advised that it would be around $1300 for the repair.

- Moncks Corner, SC, USA

problem #53

Aug 142017

F-150

  • 42,871 miles
The contact owns a 2013 Ford F-150. When the vehicle was started, the contact heard an abnormal noise was present. The contact turned the steering wheel in the other direction and the noise started again. When the contact shut off the vehicle and restarted it, "steering fault" illuminated on the message center and the steering ability became very difficult. The vehicle was driven to deltaville auto and marine in deltaville, Virginia where it was diagnosed that the steering rack failed. Also, on the way to the dealer, the brake warning indicator illuminated and "brake fluid low" appeared on the message center. The contact added 3/4 of a quarter of brake fluid, but by the time the vehicle was moved to the parking lot, the brake fluid was gone. There were no noticeable leaks. The manufacturer was notified of the failures. The vehicle was not repaired. The approximate failure mileage was 42,871.

- Deltaville, VA, USA

problem #52

Aug 042017

F-150

  • 57,000 miles
Received message "service advance trac" and "hill descent control fault" when turning left on city street and lost power steering ability making it nearly impossible to turn and control vehicle causing me to run up on sidewalk. Took to dealer and was told epas failed and would require $2K to fix steering column.

- Benson, AZ, USA

problem #51

Jul 142017

F-150

  • 49,000 miles
Dealership told me that the angle sensors are bad and the entire rack and pinion need replaced, upon further research I've seen vehicles with the same problem suddenly loose steering and were involved in accidents, my vehicle luckily hasn't had any issues yet other than knowing mines going bad and I fell it's a safety concern that I do not want to put myself or others in harm way and the dealership told me there are no recalls for the rack and pinion.

- Englewood, OH, USA

problem #50

Jul 012017

F-150

  • 43,000 miles
2013 F-150 XLT 4X4 electric power steering completely went out at 43,000 miles. The truck would out of nowhere, while driving, be very difficult to turn and almost caused a crash. It started small, but within 2 weeks completely went out.

- Kennesaw, GA, USA

problem #49

Jun 262017

F-150

  • miles
While driving down the highway, the vehicle flashed service advance trac, down hill descent control fault, trailer brake module fail and a couple more codes. All electonics in vehicle went blank, including all controls/gauges. Before doing so, last code read, shift to park. Almost caused me to have an accident, because the power steering went out and nearly pulled me into another vehicle. The acceleration is bad too, feels like it is not firing all cylinders again. Have already taken in for a number of issues, including crankshaft sensor issues(was losing power to driveline); brakes locking up (have replaced the rotors and pads six times and last time I replaced both calibers as well; front axles and bearings replaced. As well as, blinkers no longer work. When the first issues arose, problems have continued since, like I said have taken it in at least 6 times to a dealer and once to an independent mechanic. At first the problems were covered by warrenty, now they are not, there is only 99,000miles on the truck and has been in shop at least 6 times and is only 4 yrs old. Not sure what to do, as the problems resemble recall issues, but dealership says they aren't part of any recalls. Concerned for my safety on the road. The truck is now not driveable!!!

- Shelby, OH, USA

problem #48

Jun 012017

F-150

  • 73,000 miles
The contact owns a 2013 Ford F-150. The contact stated that the power steering failed to function and the eps warning indicator flashed. The vehicle was not diagnosed by a dealer, but it was inspected by an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.

- New Braunfels, TX, USA

problem #47

May 012017

F-150

  • 95,000 miles
Complete failure of power steering. Multiple fault lights. Hill decent fault, advanced track service fault, steering assist fault, and a couple more. Whole driving, I went you make a left turn. Turned the wheel about 3/4 around and it "popped" back to the right and then released allowing me to make the turn. Once I stopped the truck and turned it off, I started the truck again and went to turn the wheel but it would only squeal when I tried to turn the wheel. Would not allow me to turn at all. Turned the truck off again and restarted it. No power steering at all now. Dealer says probably around $2000 to fix. Very dangerous.

- Elkridge, MD, USA

problem #46

May 052017

F-150

  • 83,000 miles
My local Ford dealership is charging me $2000 for a steering gear that the internal module went bad. From my research, this is a very common issue with the 2013 model and is a recall on the 2014 model. Its an incredibly dangerous situation when it happens. You completely loose power steering and get 3 separate warnings on the dash. I came within inches of hitting another vehicle in a parking lot yesterday. Problem is, its sporadic, you never know when its going to happen. I called Ford and they, basically, told me its not a recall because there wasn't significant "injury or loss of life" from this issue....but, I guess there was on the 2014 and up models... this is outrageous!! this needs to become a recall immediately! hope you guys can look into this and, hopefully, save the lives that Ford is needing in order to fix this issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Decatur, AL, USA

problem #45

Mar 312017

F-150

  • 78,000 miles
While driving down the highway, the vehicle flashed service advance trac, down hill descent control fault, trailer brake module fail and a couple more codes. All electonics in vehicle went blank, including all controls/gauges. Before doing so, last code read, shift to park. Almost caused me to have an accident, because the power steering went out and nearly pulled me into another vehicle. The acceleration is bad too, feels like it is not firing all cylinders again. Have already taken in for a number of issues, including crankshaft sensor issues(was losing power to driveline); brakes locking up (have replaced the rotors and pads six times and last time I replaced both calibers as well; power steering has been replaced once before, front axles and bearings replaced. As well as, ac problems. When the first issues arose, I was told by service tech at dealership I needed a new engine, (later he completely denied telling me this) instead they fixed some things and gave it back to me. Problems have continued since, like I said have taken it in at least 6 times to a dealer and once to an independent mechanic. At first the problems were covered by warrenty, now they are not, there is only 78,000miles on the truck and has been in shop at least 6 times and is only 4 yrs old. Not sure what to do, as the problems resemble recall issues, but dealership says they aren't part of any recalls. Concerned for my safety on the road.

- Corpus Christi, TX, USA

problem #44

Mar 272017

F-150

  • 63,000 miles
Steering vibrates/hums noticeably while driving, although it is not constant. Noticeable at low speeds, can't tell at high speeds. Concern from reading other reports that it is the epas steering system which is faulty. Had it confirmed at my Ford dealer in December before my move to Oklahoma.- they said I could drive it.

- Shidler, OK, USA

problem #43

Feb 132017

F-150

  • 116,000 miles
Service advancetrac light appears on dash, and then steering assist fails completely. Very difficult to steer, went straight and almost hit a cyclist. On a corner, cyclist to my right, truck wanted to go straight. Had to brake very hard to avoid hitting them.

- Norwich, VT, USA

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