10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 74,967 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have lost all power steering while the truck is in motion. The service advance trac light comes on. I have had the steering gear replaced twice now and this is in the last18 months, each time costing over $1700. It is very dangerous as it has always happened while I am driving. There have been recalls for the same thing in other years and there are all kinds of complaints to be read.
- Athens, TX, USA
The contact owns a 2013 Ford F-150. While driving approximately 45 mph, the power steering warning indicator illuminated and the steering ability was lost. The contact pulled the vehicle over to the side of the road. The vehicle was driven home very slowly because the power steering seized. The following day, the vehicle started normally. The vehicle was scheduled to be diagnosed this week. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 27,000...updated 04/13/17 the consumer stated the vehicle was repaired 03/06/17. Updated 04/27/2017
- Edmond, OK, USA
After starting from a stop sign, attempted to make a left turn. The power steering failed, a fail was annunciated on the instrument cluster, steering was extremely difficult, the engine remained running. Drove about 400 feet to a safe spot turned off the engine and parked the truck. When the tow truck arrived the driver started the engine and the power steering worked normally. Towed the truck to a garage to have it checked. 78, 700 miles on truck
- Browns Valley, CA, USA
Had a failure of the power steering assist with no warning indicators or tell tell signs of imminent failure while travelling. Evident while turning and difficulty increased as speed was lowered.
- Derry, NH, USA
Just over 26K miles and for last month when starting my car in the morning it shows power steering fault on my dash. Seems once ilet it warm for 10mins or so and restart the car it works again.
- Anna, TX, USA
Today while driving my 2013 Ford F150 at 30mph on a county road, a warning popped up that said "hill descent control fault" as the power steering failed. Luckily I was driving straight ahead at a slowed rate of speed. After this I could barely turn the steering wheel making for very unsafe driving conditions. Also the turn signals quit working shortly afterwards. The vehicle has about 50,000 miles on it, and looking around on the internet would lead me to assume this is a very common problem that is a definite safety concern for any in or around one of these vehicles. I also noticed that the next model year of this vehicle received a recall on this very problem. My wife also drives a 2013 F150 and I'm afraid to let her drive it anymore, it took all I could do to steer it, I can't imagine she'll be able to do the same when hers fails.
- Clear Lake, MN, USA
Ford's electronic power assisted steering (epas) system failed while I was driving in traffic at a slow rate of speed. The steering was very difficult to manage the truck to the side of the road. I turned off the truck and re-stared it, and the steering was fine. The same event happened 3 times before I could get the truck into the shop for the $2,000 replacement. Cannot believe that NHTSA has not recognized this as a systemic failure worthy of a recall. Hundreds of F150 trucks are having this problem. Only a brief amount of research on the internet reveals that this is a systemic failure issue.
- Cumming, GA, USA
On our 2013 F150 ecoboost, the power steering assist is an electric motor that is prone to failure. Ours failed at 27,000 miles. Losing power steering in a turn could be very dangerous as the vehicle is extremely difficult to control without it. Furthermore, the differential of effort would lead a person to believe their steering failed completely. There was no real warning that the power steering was about to fail aside from some cryptic warning messages on seemingly unrelated systems.
- Vancouver, WA, USA
Received dash messages stating "service advance trac" and "hill descent control fault" resulting in inop full detent turn signals, yet 3-blink lane change retained function. Steering angle dash readout remained inop regardless of steering input. Returned vehicle to a Ford dealer for diagnosis. Was advised entire steering rack requires replacement. ## VIN passed ## Ford F150 2013 ##
- Fairless Hills, PA, USA
First of all my truck just now hit 30,000 miles. When starting the truck 3 days ago it gave us a display message of 'power steering assist fault' and we had no power steering to back out of the driveway. I turned the truck off, waited a minute then back on it didn't happen again. The next day it happened again while starting. Did the same thing of turning off waiting then back on didn't do it. Backed out of the driveway and while going down the street to get about 30mph it faults again and we can't steer. Stop the vehicle in the middle of the road, thankfully still in our neighborhood and turn it back on. Made it to work. Got in truck to leave work and it happened again. Same process turing it off and on. Got home. Then again this morning it happened again with the fault display. Turned it off and on again. But this time it did it twice in a row. And had to be turned off again. Took it in for a diagnostic and nothing shows up!! of course!! drove to work. Had to run an errand and it did it again when I started it then again while I was driving down the street about 20mph, thankfully it wasn't too busy, I put on my hazards and turned truck off and on and finished driving. What happens when it happens on the highway" do I need to crash and kill someone or my family and kids to get a recall" the 2014 is recalled that uses same parts so I'm not sure why these aren't as well. Included is the picture taken this morning when it did it again.
- Live Oak, TX, USA
The contact owns a 2013 Ford F-150. When the vehicle was started, the power steering assist warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 70,000.
- Asheville, NC, USA
Power steering made a grinding noise when the steering wheel was turned fully to the left. A warning regarding the stabilitrack system appeared on the dash. Subsequently while I was driving on a street power steering assist stopped, resulting in very difficult steering. My mechanic scanned the computer and found that the steering angle sensor failed.
- Chadds Ford, PA, USA
At times when turning left the power steering will just stop. Have to force it back to center. Sometimes drifts to left also. This is covered by a recall for 2014 but not 2013 and they use the same parts.
- Salem, IL, USA
Received power steering assist fault and was unable to turn vehicle. Searching online Ford has recalled older models of the F150 but there are numerous complaints of this happening on several Ford models. This is a serious, serious safety issue. Further Ford is screwing customers over by not recalling these vehicles and making customers replace the entire steering rack at a cost of almost $2000 at minimum this should be included in extended warranties which it is not. Vehicle was reversing out of my garage when the fault occurred and it cannot be reset. The vehicle is now inoperable.
- Las Vegas, NV, USA
When I turn on and place the truck in drive, my steering wheel locks up to where I cant use steering wheel, I get a error on dash stating "assist power steering failure. I place truck in park and turn vehicle off, and restart and problem seems fine, until steering wheel locks up while driving and I get this same error. Ford dealer is charging me $2000 to fix this problem. This could cause a major crash. I believe Ford should have this recalled and pay for this.
- Laveen, AZ, USA
The service advance trac light came on when I started up my truck for the day. I lost all power steering control and the blinkers stopped working. My truck is a 2013 F-150 with only 38,000 miles. This is a serious safety problem that Ford knows about and you, the NHTSA knows about the problem. It is time that something is done about this safety problem. Is everybody going to wait like GM did until there are multiple fatalities before this is addressed? do something!
- Woodbury, GA, USA
The contact owns a 2013 Ford F-150. While operating the vehicle, the traction control light would illuminate and the power steering would suddenly malfunction. The steering wheel became very difficult to turn. The power steering failures occurred on multiple occasions and eventually went out completely. The vehicle was taken to an independent mechanic who diagnosed that the electronic power assist assembly malfunctioned. The electronic power assist assembly was replaced and the failure was remedied. The manufacturer was not notified. The failure mileage was 20,000.
- North Richland Hills, TX, USA
The contact owns a 2013 Ford F-150. The contact stated that while reversing, the steering wheel seized. In addition, the contact stated that while driving at 25 mph, the steering wheel become difficult to maneuver and had to turn the engine off and restart the engine to be able to turn the steering wheel while in traffic. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the electronic power assist sensor failed and needed to be replaced. The VIN was not included in NHTSA campaign number: 14V316000 (steering). The manufacturer was notified of the failure. The approximated failure mileage was 25,000. The VIN was not available.
- Pineville, LA, USA
Vehicle has electric power steering. The power assist occasionally quits while you are driving the vehicle, creating an extremely dangerous situation.
- Palmetto Bay, FL, USA
- Sunny Isles Beach, FL, USA