10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 35,029 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford F-150. The contact stated that the brakes failed. When the contact attempted to move the vehicle out of the park position the brake pedal failed to engage, the brake pedal became hard to move. The contact stated that the vehicle had to be moved by reversing the vehicle. The vehicle was towed to the dealer. The dealer performed a diagnostic that located the failure code at the brake booster and the master cylinder. The vehicle was not repaired. The manufacturer advised that the vehicle was not included in NHTSA Campaign Number: 20v332000 (service brakes hydraulic). The failure mileage was 83,000.
- Dorchester, SC, USA
Brake failure due to broken brake line. The hard metal brake line that runs from the distribution line on the ABS unit to the front drivers side brake came in contact with the steering linkage rubbing a hole in it. I have notified Ford customer care and my local dealer and they do not wish to take care of the issue. This posses a huge safety concern.
- Concho, AZ, USA
While driving in rush hour traffic! my brake pedal became soft then there was a sudden loss of any braking. I did check for a recall but was told even though there is in fact a recall for the issue my vehicle is not part of it.
- Omaha, NE, USA
We were driving at 55 mph down highway when suddenly trucks rear end jumped up in the air I coasted to the shoulder got towed to shop to find out the rear end transfer case and transmission had locked up and completly stripped everything teeth were broken on all parts pieces litterally fell out of the rear end while taking it apart put all new parts in truck rear end transfer and transmission only to have it to do again only this time I was going 30 mph so it didnt destroy power train this time only shot to first gear and stayed there limp mode is what they call it and I found a recall on certaian 2013 2014 2015 and 2016 models yet it isnt showing up online here the mechanic said that explained what happened to the first power train how it was gutted from rear end to transmission I was towing a trailer the first time he said that was the only thing that kept me from flipping lucky me so how do I get Ford to name this a recall and reimburse my first bill concerned consumer
- Fayetteville, WV, USA
Brake pedals when pressed went right to the floor. The vehichile was stationary in my driveway. Had it towed to a Ford dealership. They replaced the master cylinder and booster pump. I have a F150 eco 3.5
- Wilmington, NC, USA
Brake fluid keeps draining with no visible leaks. Having the same issue as others in its year with fluid draining into the brake booster but has had no recall fix completed.
- Buckfield, ME, USA
I recently had my low brake fluid warning come on, didn't think much of it at the time and added some dot4 fluid to my reservoir. Looked things over briefly, the reservoir seemed intact, master cylinder didn't appear wet, no spots on the garage floor, so all was good. After all the truck is 6+ years old, I just figured the time had just come to service the fluid and have the brakes looked at. Two weeks later I hadn't had time to get it to the shop and the warning appeared again. So I checked the reservoir and sure enough it was low again. So this time my investigation was deeper and I found fluid on the bottom of the master cylinder when I wiped my hand under it. The found more below the master cylinder on the shock mount and inner fender well. So I started shopping and checking prices on parts I might need to fix this and happened on this article on today's google, about a recall. So I went to the ntsb web site and checked my VIN #. nope no recall for my VIN #. went back to the article and reread it. So it seams that my 2014 with the made in dearborn sticker still in the front window is not part of the recall that describes my problem to the 't' ! I certainly believe it does, as do the pro's I've shown. I'm an a&P faa ndt inspector and deal with these very issues in the airline business daily and think there might be an oversight to the number of trucks included in the recall. I plan to go ahead with my repairs because I need it, but hope you will examine your scope of this more closely. Thanks for the service you provide to keep us safe!
- Broken Arrow, OK, USA
On 11/15/2020 the brake pedal in my 2014 Ford F150 with ecoboost went to the floor while waiting at a stop light. The brake pedal could be pumped up, however would bleed off to the floor with constant moderate pressure. With no external leaks, this indicates a failed master cylinder. I see there are two recalls on the 2014 Ford F150 with ecoboost that cover all of the 2014 model except for trucks built in June and July 2014. Master cylinder failures and leaks are common in 2014 F150 with ecoboost and this is extremely unsafe. Luckily although I had 3 other passengers and towing a utility trailer no one was injured. Currently my truck is in the small gap between two recalls. This is unsatisfactory and Ford Motor Company should be held to account and provide vehicles with basic safety equipment in proper operating order.
- Harvest, AL, USA
While traveling at highway speed, while towing our rv, "low brake fluid" warning light came on and brakes failed. The only way I could safely stop was using the trailer brakes. I believe our vehicle should have been included in current recall, but Ford is stating our VIN is not part of recall.
- Mercedes, TX, USA
About 3 or 4 weeks ago the front driver side brake hose burst and I lost all the brake fluid. Now on 10/17/2020 the passenger front side brake hose burst. They both burst in the same area are. This is the hose that connects the main brake line to the caliper. When it was noticed the truck was in parking lot space and getting ready to drive off. Both time it happened in a walmart parking lot. I called the dealership where I purchased the truck and the service department has never seen this before. I even called my regular mechanic and he stated it was very odd for this to happen.
- Centennial, CO, USA
Brake pump and booster has problems been 2 times I replace both
- Laredo, TX, USA
Driving downhill on a city street warning light came on, low brake fluid. Brake pedal very soft and braking was very weak. I was close to a auto parts store. Put in almost a quart of brake fluid. Ford shop less than a mile away was closed until Monday. Day I had this incident was sat. 10/3/20 I left vehicle at the shop in oroville.
- Oroville, CA, USA
Service advance track, ABS, break lights all on. Break pedal fades to floor when held Ford dealer said module failure. This same truck had recall for hydraulic failure was serviced in 2016 now they want $1600 for a new module then the service manager said pedal was not spongey. Like I said standing still in any gear including park press the break and hold it it fades to the floor reel safe I'm sure. ABS and break light only go on when you move truck.service advance track on when engine started.
- Weare, NH, USA
The brake pedal fades to the floor. Long braking time to stop. Increased braking pressure needed to stop the vehicle.
- Florence, AL, USA
The drivers side front started leaking brake fluid. Before I saw that I was parked, started up the vehicle and stepped on the brake pedal to shift into reverse. The brake pedal felt loose and went all the way to the floor. I then examined the exterior, where I saw the leaking. To me this fits the recall for the brakes/cylinder, but my vehicle does not fall within the correct date of manufactoring. It is a 2014 Ford F-150 with the 3.5 ecoboost it has barely 80K miles. I have never had a brake issue on a vehicle before especially one under 100K. I think they need to expand the recall. I would be willing to offer up my broken parts for them to look at. I was lucky the vehicle was parked and I was smart enough to get out and look as I noticed something was wrong.
- Bismarck, ND, USA
NHTSA recall 16V-345 8/11/20, I encountered the defect described in the above srreport. The vehicle experienced a sudden loss of brake fluid with the resulting visual and audible alarms. I verified at that time that the reservoir in the master cylinder was empty and that the brake fluid had leaked from the reservoir. Additional brake fluid was added and the brakes were cycled to attempt to get braking performance back. 3 cups of fluid leaked from the reservoir with no visible liquid on the outside of the reservoir or anywhere else under the vehicle. There was leakage into the brake booster. NHTSA 16V-345 states: 'owners will be instructed to take their vehicle to a Ford dealer to have the brake master cylinder replaced. Additionally, the brake booster will be replaced if the brake master cylinder is leaking.' Sr 16S24 states as to remedy: 'owners will be instructed to take their vehicle to a Ford dealer to have the brake master cylinder replaced additionally the brake booster will be replaced if the brake master cylinder is leaking.' Took the vehicle to a Ford dealer (classic Ford of columbia). After the dealer completing their evaluation, I was advised that the master cylinder had failed and needed to be replaced and that, the brake booster needed to be replaced. The brake booster was stated to be at my expense and not covered by the recall. I pointed out to the dealer that I wanted the master cylinder and the brake booster repaired under the recall. Upon delivery I inquired and was advised that the brake booster was not replaced because it did not need to be. I had been advised that it needed to be replaced when they were wanting me to pay for it. Complaint: The recall indicates that the brake booster will be replaced if the master cylinder is leaking. It was. The action is not discretionary. Ford has failed to perform what was required by the recall program.
- Ridgeway, SC, USA
Upon moving vehicle to raod, low brake fluid light appeared. There was no brake pressure and brake pedal went all the way to floor. Vehicle would not stop!. after looking under hood, little to no brake fluid in reservoir. Filled it up and attempted to drive. Brake pedal still very soft and after 1/4 mile drive, brakes had no power again. No leaking is visible. Let vehicle sit for two days after filling up fluid reservoir and it is now almost completely empty.
- Splendora, TX, USA
Sudden loss of fluid causing inability to stop vehicle
- San Mateo, FL, USA
On July 19, 2020 ~3:30P, I was traveling on ca 134 w transitioning to ca 101 N. as I applied the brakes the pedal went straight to the floor with no braking effect being initiated. Vigorously pumping the brakes resulted in virtually no braking effect. Turning the emergency flashers on, I then allowed the vehicle to coast to a stop on the shoulder of the ca 101 North and awaited for roadside assistance. There was no previous braking performance issue, annunciator warning, or alarm of any form to suggest a pending issue. Only upon the actual failure itself did a display message show up on the dash. That message read something like "brake fluid low". as I waited for roadside assistance, I took a moment to inspect the area under the vehicle looking for evidence of any dripping or leaking fluids. There was none and the vehicle was otherwise well maintained with approximately 60,000 miles on it. I contacted aaa for an emergency tow. When the aaa flatbed truck arrived, the driver, bill, asked the nature of the problem and I informed him it was a virtual 100% brake failure. After he loaded the truck onto the flat bed, he noted with surprise that the vehicle had indeed lost 100% of its brakes. Aaa towed the vehicle to their nearest service center located at 5451 tujunga ave, North hollywood (los angeles), ca. When the there, dan, the technician/owner in charge, spoke with me after his initial inspection, he was surprised to find the vehicle had 100% brake failure with no evidence of any external leaks. He did note that the brake fluid reservoir was empty but there was no leaks. He surmised that the fluid must have leaked "internally" and thereafter indicated he would do no work on the vehicle, believing that Ford needed to analyze the failure. My 91 year old passenger and I were lucky to have not been the cause of a major highway accident.
- Sierra Madre, CA, USA
- Livermore, CA, USA