10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
37,050 miles

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« Read the previous 20 complaints

problem #120

Sep 022017

F-150

  • 19,001 miles
My truck experienced complete brake failure while towing an enclosed auto trailer on the highway -- low brake fluid warning light illuminated on the dash. I was able to bring the vehicle and trailer to an emergency stop at a service station and refill the brake master cylinder reservoir (it was almost empty). It then happened again once back on the highway. I made it to a Ford dealership, only being able to slow and stop the vehicle using the brakes on the trailer. The dealer found that all the brake fluid had leaked into the brake booster -- the exact same problem for which Ford issued a recall on similar makes/models (manf. Recall number: 16S24). They were able to source a new brake master cylinder and replace it under warranty. Note that my vehicle was not included in the original Ford brake recall, but I strongly believe it should have been. My wife and I were exposed to a potentially life-threatening situation that would have been avoided if Ford had widened the recall to other models.

- Hillsboro, OR, USA

problem #119

Aug 252017

F-150

  • 60,000 miles
Started vehicle in my parking spot at work, only to see the brake fluid low indicated on the display screen. Selected ok, depressed the brake pedal which travelled all the way to the floor. Opened hood and checked master cylinder fluid reservoir and found it almost empty. Contacted joe cooper Ford, Yukon and talked with service manager. He indicated there is a known problem with the master cylinder leaking fluid past the seal. He suggested the vehicle be towed to dealership for analysis as Ford has a recall on this very issue. Tech pulled master cylinder and found brake booster filled with brake fluid. Service advisor suggested master cylinder replacement at a cost of approx. $750. When questioned about warranty, I was advised my model does not meet the criteria as currently posted by Ford as my vehicle is a 5.0L not a 3.8L V-6. when asked about the condition of the brake booster due to chemical contamination, the advisor was unsure what to do. He suggested I communicate with the service manager about both the repair method and costs. After reviewing the recall I found Ford recommends; if the brake booster had any fluid both the master cylinder and booster should be replaced. I contacted the dealership to discuss the options and complete the repair. I am requesting the parts be returned to Ford for warranty evaluation/consideration. I cannot logically understand why the engine type makes a difference on the braking system. I am awaiting a report from Ford on this matter.

- Edmond, OK, USA

problem #118

Jul 242017

F-150

  • miles
The contact owns a 2014 Ford F-150. While driving 55 mph, the brake pedal was depressed and failed to respond. The brake warning indicator illuminated. The occupant engaged the emergency brake and drove off the road. The occupant sustained back injuries, which did not require medical attention. Neither a police nor a fire report were filed. The air bags did not deploy. The vehicle was taken to a local dealer (crossroads Ford located at 1010 old us highway southern pines, nc 28387) where it was diagnosed that the master cylinder and brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened case number: 12964409. The failure mileage and VIN were unknown.

- Pinehurst, NC, USA

problem #117

Aug 212017

F-150

  • miles
Driving on the road and my truck said it was low in fluid. Thought that I could get to my destination so that I can buy more brake fluid so that my truck would be ok. During getting to my destination my brakes stopped working I had no option but to use the emergency brakes. Towed it to the dealer and they are charging me 850 in parts and labor. I bought this truck brand new and only has 36000 miles. What would happened if I was on a highway going faster. I've could caused a major accident for something that I didn't do. Many others have had the same issue. They told me it was the eco boost and brake master cylinder that went bad. I've revered owned a vehicle that's ever had this problem.

- Woodbridge, VA, USA

problem #116

Jul 202017

F-150

  • 55,000 miles
The contact owns a 2014 Ford F-150. While driving approximately 70 mph, the low brake fluid sensor suddenly illuminated. Moments later, while attempting to stop the vehicle, the brake pedal extended to the floorboard and the vehicle would not immediately stop. The driver used the emergency brake to reduce the speed and stop the vehicle. Upon inspection, it was discovered that the brake fluid reservoir was empty; however, there was no evidence of brake fluid leaking. After refilling the reservoir with fluid, the brakes appeared to work momentarily before the failure recurred. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 16V345000 (service brakes). The contact stated that the vehicle experienced the same failure listed in the recall. The local dealer was not notified of the failure. The failure mileage was 55,000.

- Colona, IL, USA

problem #115

Jul 152017

F-150

  • 75,000 miles
The contact owns a 2014 Ford F-150. While driving 10 mph approaching a stop sign with the brake pedal depressed, the brakes failed and the low brake fluid sensor illuminated. The contact was unable to stop the vehicle and coasted through the stop sign. The contact drove the vehicle around in a circle back to a parking spot to slow the vehicle down. The brake pedal traveled to the floor board. The contact had to apply the emergency brake and place the vehicle into park in order to stop. The vehicle was not diagnosed or repaired. The manufacturer and the dealer were not contacted or made aware of the failure. The vehicle was included in NHTSA campaign number: 16V345000 (service brakes). The failure mileage was approximately 75,000.

- Channelview, TX, USA

problem #114

Jun 242017

F-150

  • 100,485 miles
Low brake fluid light came on while driving on highway. Complete loss of brakes unable to slow down or stop. Used emergency brake to avoid crash

- Haslet, TX, USA

problem #113

Jun 202017

F-150

  • miles
Over the course of two days the brake pedal started getting spongy and rapidly progressed to "going to the floor". at this point no repairs have been done, there are no visible signs of leakage and the reservoir level looks ok.

- The Woodlands, TX, USA

problem #112

May 242017

F-150

  • 11,771 miles
There was a sudden loose of braking ie the pedal suddenly went to the floor and a check of the master cylinder showed all fluid was gone, this happen after I parked the truck... added a pint and continued to my appointment (2 miles) after parking... I had no brakes again... called tow truck and had truck taken to a Ford dealer for repair, under warrenty... only 11,771 miles on the truck... luckly this did not happen on the highway or might have had an accident

- Turlock, CA, USA

problem #111

May 202017

F-150

  • 46,000 miles
Vehicle is a 2014 Ford F-150 supercrew 4X4, equipped with the 3.5L ecoboost V6, and 6 speed automatic transmission. Vehicle suffered a complete failure of braking system. Parked at a store, when we went to leave, the brakes felt soft, tried to stop in the parking lot and had no brakes at all. Shut of and inspected vehicle and found the brake master cylinder to be empty, checked all around and under vehicle. There were no visible leaks, then pulled the vacuum line from the brake booster and it was full of brake fluid. Restarted vehicle, held brake pedal to floor and shifted into drive, it was able to move with absolutely no resistance, I had to use the parking brake to stop the movement. Vehicle was towed two miles to local Ford dealer.

- Fowlerville, MI, USA

problem #110

Mar 312017

F-150

  • 37,000 miles
In the last 3 weeks I have had to add over 1 1/2 qts of brake fluid.there are no visible signs of any leakage.the low brake fluid warning went off 2 fridays in a row. I checked the level on the 3rd Friday an it was low again.I just checked now it is low again.

- Pooler, GA, USA

problem #109

Feb 012017

F-150

  • 45,000 miles
There is a shaking and vibration transmitted thru the brake pedal and steering wheel when ever the brakes are applied. This happens only when the brakes are applied during stopping. According to the Ford dealership this is a problem with F150's. turning the rotators helps for awhile.

- Loganville, GA, USA

problem #108

Feb 172017

F-150

  • 40,000 miles
Brake pedal went all the way to the floor before finally stopping the vehicle. The vehicle was moving slowly getting into the street. Did not crashed because I was keeping a long distance from the vehicle in front. Took to the Ford dealer and was told of no recalls and suggested to take it to a place where they make oil changes and minor repairs for an inspection. Did as told and they checked the brakes for wear, leaks and visual damage and found none.

- Aguas Buenas, PR, USA

problem #107

Aug 312016

F-150

  • 24,000 miles
The contact owns a 2014 Ford F-150 towing a Cougar fifth wheel camper. While driving approximately 60 mph, the vehicle wobbled when the brake pedal was depressed. The dealer diagnosed that the rotors were overheating. The rotors needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 24,000.

- Forest Grove, OR, USA

problem #106

Feb 092017

F-150

  • 95,000 miles
While driving 70 mph on the 408 expressway in orlando fl, I (along with wife and kids) spotted traffic congestion ahead. When I applied brakes I realized my brakes didn't work. An error flashed on my dashboard saying low brake fluid level. Using the emergency brake and downshifting the vehicle I was able to come to a safe start using the medium. When I took my vehicle to Ford I was told the brake fluid leaked into the brake booster from the master cylinder causing the failure in my brakes. There weren't any leaks visible from the exterior of the vehicle. I was told there is a recall on trucks similar to mine for the same issue but for some reason my truck was not covered under the recall. I had to pay Ford to get the vehicle fixed.

- Orlando, FL, USA

problem #105

Jan 142017

F-150

  • 50,000 miles
Complete loss of power brakes continues. Began after recall of master cylinder. Power assist is lost and brakes require 2 feet to stop the truck. Only happens on raining days. Dealer was able to reproduce and replaced pressure switch which has not corrected it. Last night brakes failed 4 times on commute home. Had to pull off road to avoid collision and caused me to blow out tire hitting something on side of road. Unacceptable Ford!!!! to date $500 for switch and $200 for blown tire. No point in returning to dealer unless it is raining because without a code or active fault technicians are unable to diagnose. Need Ford engineering to figure this out before serious injury.

- Inwood, WV, USA

problem #104

Jan 142017

F-150

  • 50,000 miles
6 power brake failures in less than 1 month. First time to dealer could not find issue. After 4 more failures they were able to reproduce. Brake pedal becomes extremely hard and difficult to stop truck. Happens at any speed. They replaced brake booster pressure switch and said it was fixed. It is not, failed twice today. All 6 failures have occurred after mc was replaced under recall. Brake system is unsafe!!!!

- Inwood, WV, USA

problem #103

Dec 062016

F-150

  • 50,000 miles
2014 F150 ecoboost lost power brake assist at 70 mph. Recently had master cylinder replaced under recall program. Dealer can not find any issue with brakes. This is a serious safety concern to lose ability to stop truck, no issue prior to recall replacement. Pedal became hard and required 2 feet to bring truck to stop. Check brake system light came on and brake idiot light. Had towed to dealer. Unable to find an issue.

- Inwood, WV, USA

problem #102

Dec 012016

F-150

  • 44,000 miles
While pulling a trailer after 100 mile trip down a major highway, my power steering and brakes stopped working. After taking it to the dealer ive learned the power steering reservoir is inferior, causing cavitation. In other words the fluid over heats and causes pump failure.

- Canyon Lake, TX, USA

problem #101

Nov 232015

F-150

  • miles
The contact owns a 2014 Ford F-150. The contact stated that the brake pedal had a strong vibration when it was depressed. The contact took the vehicle to the dealer several times a month, but the failure could not be replicated. The contact later received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic). The dealer was unable to provide a time frame that the manufacturer would supply the parts. The failure mileage was not available. VIN tool confirms parts not available.

- Ellerslie, GA, USA

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