10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
37,710 miles

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« Read the previous 20 complaints

problem #90

Jul 042016

F-150

  • 33,998 miles
I noticed the truck seemed to lunge forward even though my foot was on the brake.as I was approaching a stop sign. Shortly after that, Ford sent me a recall on the brakes.(not for that problem though). I contacted the Ford dealer. They indicated no parts were available to fix the problem until at least the 4th quarter but to bring it in if the brake light came on in the panel. I am trying to trade the truck in or return it to Ford because it is a lease and the Ford dealer doesn't want it because they indicated there is no fix for the recall at this point. The dealership offered me $6000 dollars less than the value of the truck because it has a recall on it. I don't feel I should be penalized to receive a reduced amount for the truck because of the Ford recall. I have filed a complaint with Ford also. Any help or assistance that can be provided would be greatly appreciated.

- Grass Lake, MI, USA

problem #89

Aug 282016

F-150

  • 30,000 miles
Driving ~45 mph attempted to stop car at red light. Pedal went to floor and truck only slowed, no complete braking to an ordinary stop. Fortunately, intersection was empty as truck didn't completely stop until through intersection. Indicator & warning of low brake fluid appeared after incident.

- Apopka, FL, USA

problem #88

May 062016

F-150

  • 65,000 miles
Recall safety notice 16S24/NHTSA recall16V-345 I took the truck back on 8/1/15 because I had problems with the breaks and other things and they kept it for 2 weeks working on it replaced everything and it was good well I started having problems again and called Ford and they told me everything was ok that it proberly just needed a battery then around May 15th the Ford dealer called and said that the truck has another recall on the breaks and the parts that they replaced already and would be calling some time in June to bring it in well on June 5th I was coming home from work and my breaks went out for a second time this time I was not so lucky went out of the road over a 15 to 20 foot embankment and side swiped a tree and barely missed a guard rail and went down into a creek could not get the truck to stop the only thing I could think to do was shut the truck off to stop it I would have been killed if not because I was heading for a big tree and would have hit it head on. The man that came to get it out said the breaks were out and he had it shove it up into park to keep it from hitting some ones house. My husband called the Ford dealer and put it on speaker phone and asked if they had got the arts in to fix the truck and they said no they did not and they have still not called to this day.

- Berea, KY, USA

problem #87

Aug 082016

F-150

  • miles
The contact owns a 2014 Ford F-150. The contact stated that there was a loss of brake fluid. The vehicle was taken to the dealer for NHTSA campaign number: 16V345000 (service brakes, hydraulic). The dealer indicated that the master cylinder failed and caused brake fluid to leak into the brake booster. The dealer indicated that the part was not in production yet to receive the repair. After keeping the vehicle for a day, the dealer indicated that they had the brake booster and the master cylinder to replace the part. The vehicle was repaired by the dealer. The contact was uncertain if the same part was replaced and not the newly designed part because the dealer and the manufacturer stated it was not yet in production. The contact was unable to confirm that the remedy was provided by the dealer. The failure mileage was not available. VIN tool confirms parts not available.

- North Myrtle Beach, SC, USA

problem #86

Aug 032016

F-150

  • 25,500 miles
I was driving on a 25mph street and was coming to a stop sign, I began to depress the brake and heard a small explosion/boom under the hood. I continued driving as there was no indication of a problem. The next stop sign I had very limited braking ability, the third stop sign I had no ability to stop and was forced to use my parking brake. Within half a mile I was unable to stop at all and had to use my emergency brake. There were no indicator lights or warnings on the dash until after the total loss of braking, the only warning I had there was an issue was the loud noise. There is a recall on the 2014 F150 brakes for decreased stopping ability, but not for a catastrophic failure. The recall notice states to not bring the vehicle in for service until there is an indicator light or message on the dash - again, I had neither of these warnings. Once the vehicle got to the local dealer, I was told the master cylinder and brake booster both failed. Ford does not have a solution and has indicated it will be several weeks if not more for them to replace the parts. I believe the recall needs to be expanded and treated as more urgent as this type of failure could lead to fatal accidents - fortunately I was on a side street and not in traffic when this occurred, otherwise this failure would have led to a serious accident. Ford has made the dealer take apart the front end of my truck and take pictures of the area around the defective parts - I feel they are using this as a case study and are not taking ownership of their failed parts that could cause a fatal accident.

- Waterford, MI, USA

problem #85

Jun 302016

F-150

  • 27,000 miles
The contact owns a 2014 Ford F-150. The contact stated that while driving at approximately 45 mph, the brake pedal was depressed but failed to stop the vehicle. The contact had to pull the emergency brake in order for the vehicle to stop. The vehicle was towed to a dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

- Tampa, FL, USA

problem #84

Jul 012016

F-150

  • miles
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure. VIN tool confirms parts not available.\

- Montgomery, TX, USA

problem #83

Jul 232016

F-150 6-cyl

  • 50,000 miles
The contact owns a 2014 Ford F-150. The contact stated that while towing a 2016 star craft autumn ridge 265rls and driving at 65 mph, the brake pedal was depressed but the vehicle failed to come to a complete halt. The contact had to use the electronic brake on the trailer to stop the vehicle. The vehicle was taken to a dealer who diagnosed that the master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/30/16 the consumer the repairs were made on the vehicle.

- Farmington Hills, MI, USA

problem #82

Jul 222016

F-150

  • miles
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was notified of the issue. VIN tool confirms parts not available.

- Eldred, NY, USA

problem #81

Jul 112016

F-150

  • miles
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Parlin, NJ, USA

problem #80

Jul 182016

F-150

  • 50,050 miles
The contact owns a 2014 Ford F-150. While driving at various speeds, the vehicle required a longer stopping distance when the brake pedal was depressed. The contact received a notification of NHTSA campaign number: 16V345000 (service brakes); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 50,050. VIN tool confirms parts not available.

- Corinth, TX, USA

problem #79

Jul 182016

F-150

  • 36,056 miles
I own a 2014 F150 4X4 with 3.5 eco boost V6, on my way to work the brake light came on than the low brake fluid light came on and immediately after that the warning ding. Went to hit brakes and they went to the floor and the truck would not stop. I had complete front brake failure and very little breaking in the rear wheels. With what little rear brake I had I was able to slow the truck down and limp it to the store where I checked the fluid level and it was empty. Thinking I was the cause I put two cans of fluid back into the system trying to get it to the dealership. Not 2 blocks later the breaks are gone again, I was able to get it to the dealership where they said they thought this would be warranty work knowing full well it was a recall. I was not informed or told by the dealer nor the Ford of the recall and break system failure. They also report that dealer stock parts can't be used and that Ford has to sent them the new parts. Great untested parts that I cannot get accept through dealership. I complained to Ford and they have ignored me. The dealership has the truck and has not communicated at all to me in a week.

- Corinth, TX, USA

problem #78

Jul 192016

F-150

  • miles
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Bruno, CA, USA

problem #77

Jul 092016

F-150

  • 26,000 miles
The brakes completely failed. I had just unhooked a trailer. I pulled forward and stopped and then the brake pedal went right to the floor. I put it in gear and creeped forward. Only with heavy pedal pumping did I get slight braking (at approx 5mph) the master cylinder totally emptied into the brake booster. When filling the master cylinder it leaked the whole bottle into the booster within minutes the dealer states the truck has no brakes at this time. Complete brake failure.

- Platte City, MO, USA

problem #76

Jul 212016

F-150

  • miles
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tuscon, AZ, USA

problem #75

Jun 192016

F-150

  • 103,000 miles
When attempting to stop while towing 7,800lb 5th wheel camper the brake pedal went to the floor and the brake warning light came on. I had to use the trailers electric brakes to stop the truck. I then checked the truck for leaks and found none. When I checked the brake fluid level it was empty. Truck bed to be towed to a dealer. Ford admitted it was covered under a safety recall but has no replacement parts and doesn't know when they will have any ready.

- Belmont, MI, USA

problem #74

Jul 112016

F-150

  • 36,200 miles
Loss of brake control due to master brake cylinder failure while vehicle in motion. Occurred immediately after brake system warning alert on dashboard. Brake pedal went to floorboard without any brake control. Checked brake fluid reservoir immediately after safety parking and it was empty. This event appears connected to the Ford F150 model year 13-14 with 3.5L ecoboost engine master brake cylinder issue.

- Missouri City, TX, USA

problem #73

Jul 112016

F-150

  • 56,500 miles
My vehicle parked in my driveway. When I got in it to leave the brake pedal pushed down to the floor and the "low brake fluid" indicator came on. When I checked the brake fluid the fluid reservoir was empty. I had absolutely no brakes front or rear. When I filled the reservoir the brake fluid leaked out immediately from somewhere in the master cylinder without the truck even running or depressing the brake pedal. I had the truck towed to my dealer. The tow truck driver told me I was the second 2014 F150 he had towed today for the same brake issue. My dealer informed me that there was a recall out on it but I have received no notifications from Ford. This is an incredibly dangerous situation and if I had been driving when the brake fluid emptied out of the master cylinder it could have been catastrophic.

- Kearney, MO, USA

problem #72

Jun 232016

F-150

  • 23,154 miles
Total brake failure while towing a 35 foot rv trailer on the highway. Used manual trailer brakes to stop the car and trailer. The car had no brakes and had to be towed. Master cylinder replaced. Recall 16S24 temporary repair.

- Ypsilanti, MI, USA

problem #71

Jun 012015

F-150

  • 16,757 miles
In May 2015 I experienced a violent shaking in the steering wheel and brake pedal. It was worse when traveling downhill at highway speed on a highway. On June 1 I took it to the dealer with 16757 miles. It was dismissed as poor braking habits that warped the rotors. The tires were rotated and that seemed to help but the shaking was still evident. By 47000 miles and many visits to the dealer they relented and I paid for two parelli tires at cost due to "tire rot". the violent shaking has now ceased; however, there is a shaking in the steering wheel while driving on city streets. I am confident this must be caused by warped rotors. They were warped on the June 1 visit and they remain that way today July 6, 2016.

- Fresno, CA, USA

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