10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 37,050 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tampa, FL, USA
Had a brake failure in 08/2016. Took to dealer, brake booster & master cylinder replaced. I was informed it was covered under recall. Was told vehicle needs to return to replace master cylinder again when remanufactured part is developed. Talked to service department on 10/25/2016 and thy advised new parts are in. Attempted to make appointment and was told I wasn't under recall (although I have paperwork). They then advised me that they installed remanufactured cylinder in August ("?"). I called main Ford headquarters to explain and I asked how they would have had the part in August if it wasn't even available until the 4th quarter of '16 (by their admission on their website). Rep couldn't answer and said she would call dealership. When she returned, she only stated, "yes, you have the remanufactured master cylinder". when asked how she could assure me this was actually the case, she couldn't. I'm scared! my wife had one failure & sure don't want to take a chance on another. Is there anyway that Y'all could get involved to assure her this was correctly repaired? I'm thinking that since they did put another mc in the vehicle, I was removed from the recall. I don't think I'm asking much. Please help! thank you!
- Apopka, FL, USA
Excessive vibration during braking, particularly on the highway in rush hour traffic.
- Belleville, IL, USA
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a loss of brake fluid while driving. The failure mileage was unknown. VIN tool confirms parts not available.
- Dallas, TX, USA
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
- Gardnerville, NV, USA
On the morning of July 18, 2016 I experienced compete and total brake failure on my 2014 Ford F150 truck. I had driven the truck the night before with no problems or warnings of any kind. I got into my truck, cranked it, and pressed on the brake pedal to shift into reverse. My brake pedal went all the way to the floor board with absolutely no resistance. I tried pressing it again with the same results. Just a few days before this, I had received a recall letter concerning breaking issues from Ford. However, in this letter it said that the issue would only affect the front brakes; the rear brakes would still be usable. I can assure you, this is not the case. I consider myself extremely blessed that I was not traveling at the time of the occurrence. There is no doubt that had I been driving at the time of the failure, it could have resulted in a fatal incident.
- Jesup, GA, USA
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Knoxville, TN, USA
Person was pulling away from curb when brakes failed. Brake pedal was pressed to the floor. He immediately slammed the truck into park and engaged the emergency brake. Upon looking, saw that there was no brake fluid. This happened on a residential street.
- Valencia, CA, USA
The contact owns a 2014 Ford F-150. The contact received a recall notification for the brakes. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The NHTSA campaign number was not available.
- Blythe, CA, USA
I noticed the truck seemed to lunge forward even though my foot was on the brake.as I was approaching a stop sign. Shortly after that, Ford sent me a recall on the brakes.(not for that problem though). I contacted the Ford dealer. They indicated no parts were available to fix the problem until at least the 4th quarter but to bring it in if the brake light came on in the panel. I am trying to trade the truck in or return it to Ford because it is a lease and the Ford dealer doesn't want it because they indicated there is no fix for the recall at this point. The dealership offered me $6000 dollars less than the value of the truck because it has a recall on it. I don't feel I should be penalized to receive a reduced amount for the truck because of the Ford recall. I have filed a complaint with Ford also. Any help or assistance that can be provided would be greatly appreciated.
- Grass Lake, MI, USA
Driving ~45 mph attempted to stop car at red light. Pedal went to floor and truck only slowed, no complete braking to an ordinary stop. Fortunately, intersection was empty as truck didn't completely stop until through intersection. Indicator & warning of low brake fluid appeared after incident.
- Apopka, FL, USA
Recall safety notice 16S24/NHTSA recall16V-345 I took the truck back on 8/1/15 because I had problems with the breaks and other things and they kept it for 2 weeks working on it replaced everything and it was good well I started having problems again and called Ford and they told me everything was ok that it proberly just needed a battery then around May 15th the Ford dealer called and said that the truck has another recall on the breaks and the parts that they replaced already and would be calling some time in June to bring it in well on June 5th I was coming home from work and my breaks went out for a second time this time I was not so lucky went out of the road over a 15 to 20 foot embankment and side swiped a tree and barely missed a guard rail and went down into a creek could not get the truck to stop the only thing I could think to do was shut the truck off to stop it I would have been killed if not because I was heading for a big tree and would have hit it head on. The man that came to get it out said the breaks were out and he had it shove it up into park to keep it from hitting some ones house. My husband called the Ford dealer and put it on speaker phone and asked if they had got the arts in to fix the truck and they said no they did not and they have still not called to this day.
- Berea, KY, USA
The contact owns a 2014 Ford F-150. The contact stated that there was a loss of brake fluid. The vehicle was taken to the dealer for NHTSA campaign number: 16V345000 (service brakes, hydraulic). The dealer indicated that the master cylinder failed and caused brake fluid to leak into the brake booster. The dealer indicated that the part was not in production yet to receive the repair. After keeping the vehicle for a day, the dealer indicated that they had the brake booster and the master cylinder to replace the part. The vehicle was repaired by the dealer. The contact was uncertain if the same part was replaced and not the newly designed part because the dealer and the manufacturer stated it was not yet in production. The contact was unable to confirm that the remedy was provided by the dealer. The failure mileage was not available. VIN tool confirms parts not available.
- North Myrtle Beach, SC, USA
I was driving on a 25mph street and was coming to a stop sign, I began to depress the brake and heard a small explosion/boom under the hood. I continued driving as there was no indication of a problem. The next stop sign I had very limited braking ability, the third stop sign I had no ability to stop and was forced to use my parking brake. Within half a mile I was unable to stop at all and had to use my emergency brake. There were no indicator lights or warnings on the dash until after the total loss of braking, the only warning I had there was an issue was the loud noise. There is a recall on the 2014 F150 brakes for decreased stopping ability, but not for a catastrophic failure. The recall notice states to not bring the vehicle in for service until there is an indicator light or message on the dash - again, I had neither of these warnings. Once the vehicle got to the local dealer, I was told the master cylinder and brake booster both failed. Ford does not have a solution and has indicated it will be several weeks if not more for them to replace the parts. I believe the recall needs to be expanded and treated as more urgent as this type of failure could lead to fatal accidents - fortunately I was on a side street and not in traffic when this occurred, otherwise this failure would have led to a serious accident. Ford has made the dealer take apart the front end of my truck and take pictures of the area around the defective parts - I feel they are using this as a case study and are not taking ownership of their failed parts that could cause a fatal accident.
- Waterford, MI, USA
The contact owns a 2014 Ford F-150. The contact stated that while driving at approximately 45 mph, the brake pedal was depressed but failed to stop the vehicle. The contact had to pull the emergency brake in order for the vehicle to stop. The vehicle was towed to a dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.
- Tampa, FL, USA
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure. VIN tool confirms parts not available.\
- Montgomery, TX, USA
The contact owns a 2014 Ford F-150. The contact stated that while towing a 2016 star craft autumn ridge 265rls and driving at 65 mph, the brake pedal was depressed but the vehicle failed to come to a complete halt. The contact had to use the electronic brake on the trailer to stop the vehicle. The vehicle was taken to a dealer who diagnosed that the master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/30/16 the consumer the repairs were made on the vehicle.
- Farmington Hills, MI, USA
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was notified of the issue. VIN tool confirms parts not available.
- Eldred, NY, USA
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 16V345000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Parlin, NJ, USA
- Riverside, CA, USA