10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,983 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Ford F-150. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to the dealer and the contact was informed that the failure was related to NHTSA Campaign Number: 14V709000 (Exterior Lighting, Service Brakes, Hydraulic) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 124,000.
- Macomb, IL, USA
Vehicle was on & operating for 20 minutes and after traveling 1-2 miles all of the sudden smoke came from engine compartment. Pulled over immediately, and turned vehicle off when a full fledged fire began in the engine block on passenger side. Ran into gas station and used a fire extinguisher to get fire under control. 911/Fire Dept was contacted and hosed down hood, engine compartment. Analysis showed the source of the fire was from the passenger side hood accent light (factory installed) short circuited and was the origin of the fire.
- Fredericksburg, VA, USA
The contact owns a 2014 Ford F-150. The contact stated that while driving at various speeds, the instrumental panel lights would fail. The contact stated that the failure would occur intermittently without warning. The vehicle was taken to george coleman Ford dealer located at 47 plaza dr, travelers rest, SC 29690 where the failure could not be duplicated or diagnosed. The contact stated that the vehicle was taken to the dealer several times for the failure and left over night for test drives. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
- Cleveland, SC, USA
I was out of town and driving in a very small city where there were no street lights and on a very dark night. I was attempting to make a right hand turn and could not see the road that I was turning into because the lights only shoot a beam and do not flood at all. Up to this time I had not driven this vehicle much at night except on straight roads. I had a passenger with me and he put his window down and his head out the window and coached me through the turn. If a vehicle had been behind me I would have been rear ended because I had to come to a complete stop. A left hand turn isn't quite as bad because you are turning into the outside lane but the right hand turns to the inside lane. I took the vehicle to Ford dealership in lewiston, Idaho and they told me there was nothing they could do because the lights were only adjustable vertically not horizontally. They told me to drive with my fog lights on but I am not comfortable doing that because approximately 10-20% of the approaching vehicles flash their lights at me signaling that my brights are on when they are not. I do not want to blind the drivers coming at me! these same lights have a distinct horizontal line where the lights are "cut off" and when you are driving into a draw and get to the bottom and start up the other side you can only see a matter of feet depending on the steepness of the downhill and uphill grade. These lights need to flood a certain distance left and right in order to be safe and acceptable. I filed a complaint with Ford cas-5917871 and was told again that there was nothing they could do. This item is such an important and integral part of a vehicle and it is totally thoughtless to engineer a component in this manner. My brother owns a 14 F150 also with the same option and he has experienced the same problem. Another friend has one also and he elected to go with after market lights....updated 09/22/15
- Grangeville, ID, USA
This vehicle is equipped with div headlights. When turned on they have a distinct vertical line that runs from your far left vision to your far right vision. Below this line it is very bright and above this line it is total darkness. The line runs directly across the center of your vision. This line is constantly bouncing up and down with bumps and imperfections in the road. Extremely difficult to see. When driving through mountains, hills and low lines your vision is 100% blocked above the line. When the vehicle is driving down a grade you loose all vision to the upcoming grade. I have reported this to the Ford Motor Co. Customer relations department. I was informed that these div lights were approved by the federal government and that is the way of the future. Please, have someone drive one of these trucks at night in the hills. Thank you
- Cheyenne, WY, USA
- Vanderbilt, MI, USA