In December 2023 my review camera stopped working and I cannot see if there is a small child or animal behind while backing up this is the message displayed message: Please check surroundings for safety.

- Aledo, TX, USA

On July of 2024 I received a Safety Recall notice 24S37/NHTSA Recall 24V444. I had no issues but I went to have my vehicle verified for recall and Duval Ford said I did. After I had the recall repair was done my truck began acting erratic so I took it back to Duval Ford three times before my truck became undrivable.On 1/10/2025 Duval Ford Could not dispute my Claim.They repaired my transmission and every time I drive my truck i feel that I may have the same issues as stated in the recall letter.The didn't want to give me a warranty I only got a 12 month or 12 k miles warranty. I feel that they did not see the seriousness of the situation and I want other to know the impact that this could have on their lives.Thank you for being there for the consumer.

- Jacksonville , FL, USA

On [XXX], about 20 minutes into my 30-minute commute, while driving at highway speed, my trucks transmission suddenly downshifted dramatically, jerking and throwing me forward in my seat and causing the truck to slow down so abruptly that I was almost rear ended, putting drivers around and behind me at risk of high-speed collisions. Less than 5 minutes later it happened a second time. This is the exact same abrupt transmission downshift issue that happened to me in this vehicle a few times before in early 2024. I received a Safety Recall notice on this known issue about a week after the first incident in 2024. I took my vehicle into the AutoNation Ford Dealer in Littleton, Colorado immediately after I received that notice and they supposedly 'fixed' the issue under the recall 24S37. Obviously, the issue has not been resolved. I am asking for a deeper look into the safety issue as I am sure I am not the only one this is happening to. I am also concerned that there were no warning lamps or messages that would indicate a problem that needed to be addressed! The truck is currently back at the AutoNation Ford Dealer in Littleton and is available for inspection. They are telling me there is no current recall for this issue. How can that be true if it-??s the exact same problem and their Safety Recall -??repair-?? didn-??t work? I believe the repair was just a software patch, but I can-??t be sure. Can you please help me find out what the recall (24S37) was supposed to fix and why it didn-??t fix the problem? Their suggestion now is to replace the Valve Body with a cost of $2,554.63 (in addition to a $219.95 diagnostic fee). My concern is that even this expensive repair might not actually solve the problem, and I am truly afraid to drive this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Aurora, CO, USA

Back up camera works intermittently. Has not been inspected, or involved in a accident.

- Ocala , FL, USA

I received a recall (Safety recall notice 24S37. NHTSA Recall 24v444 ) notice in the mail. I scheduled with the dealership to have the recall taken care of. When the recall issue was "fixed", I picked up my 2014 Ford f150 stx 3.7L truck and immediately noticed it was running vwry rough and the transmission felt like it was slipping. The truck ran great before going in for the recall issue and had even been fully serviced and tuned up two weeks prior. I called the Ford dealership and explained to them. The truck then would not start but it did continue to crank over. I plugged my computer to it and no codes. I called the dealership back and was told to have it towed (at my expense) back to the dealership so they could fix it and if the issue was under due to the recall service, which it was, I would be reimbursed the money for the tow and the money they charged for a diagnostics. They also found nothing wrong and couldn't start the truck. They recommended I allow them to perform work to it claiming the spark plugs showed that the engine was flooded but could tell they were new and correctly gapped. After another $700 (for 6 spark plugs to be replaced) it did not fix the issue and they're not sure what to do. I've called the dealership, spoke with the service manager Bill and the GM Bob. They claim there is nothing they can do. I have called Ford Motor customer service twice with no help to fixing the problem. I too my perfectly running truck in for a safety recall and received a broken truck Back. After over $1,200 out of pocket, I still have no truck and no answers and am stuck at the mercy of the dealership.

- Hammonton, NJ, USA

Took vehicle to dealer for safety recall in reference to the transmission issue of downshifting to a lower gear while driving at highway speeds. Dealer did a software reprogram and indicated that would revolve the issue. Within six months I had encountered the same issue. I notified Ford corporate and they instructed me to take it in to diagnose the issue, to which I did. They notified me that the lead frame was defective and would need to be replaced. they indicated that I would be charged close to $1700 for the service. contacted Ford Corporate and they claimed that it was not part of the recall. My problem with this that the software reprograms did not resolve the recall issue. It is known that the lead frame had manufacturing faults.

- El Paso, TX, USA

My radiator cracked and was replaced by Firestone in Nashville, TN. Firestone Address 7644 Hwy 70 S Nashville, TN 37221 Immediately after a loud screeching sound began. Which intermittently turns into a metal on metal and chirping sound with mild vibration. Subsequently I left the vehicle with Firestone for 1 additional week after the repairs were completed, including a 5 point inspection which did not illustrate any additional problems or recommended repairs. They said they were unable to diagnose the issue without the store managers opinion who seemed to be on an indefinite leave of absence and no specific estimated time frame. Several months later I went back into the same location to talk about my concerns with a manger On 1/16/2025. The manager personally setup an appointment for 1/18/2025. 15 minutes before they closed for the day I called. They said they didn't have time to it and that they will not be able to tomorrow either. I cannot comprehend how a licensed shop can operate this way. They're not prioritizing revisiting their previous repairs which have caused an extreme burden on my ability to care for multiple kids with severe disabilities. I have been extremely flexible with them and cannot help but feel they're trying to avoid service to hide past mistakes they do not want to address.

- Pegram, TN, USA

I was instructed to take my truck in for a recall of a sudden downshift issue with the transmissions molded leaf frame. I had told the ford representative that i was experiencing similar symptoms with my vehicle. and some symptoms that were even of even greater risks to me where when coming to a complete stop my vehicle would fail to gain proper speed facing oncoming traffic!! Also i had told the representative that due to those issues i also had the computer re-programmed previously to try to resolve the issue before becoming aware of the recall... i also had purchased an engine and transmission harness from a ford dealer prior to the recall as well, All for which i have not been re-compensated for..after becoming aware of the recall did i understand that the issue lied in the transmissions molded leaf frame which has not been repaired...no actions were taken to remedy my vehicle and i was upset and unsatisfied with the entire process!

- Las Vegas, NV, USA

Ford recall 24S37, software update for the Powertrain Control Module. The dealer was unable to complete the recall notice update due to another problem causing the dealer to be unable to plug into the data link connector as it did not have power to it.. The dealer states that issue will be needed to be completed prior to their ability to finish the recall remedy. I do not believe I should have to incur the cost of that repair as I was told by the dealer. I called Ford Customer Service prior to this email also to no solution. In a nutshell, if I don't pay for a repair then the risk of a crash with my vehicle still exists. I ask that your department instruct Ford to authorized both repairs.

- Altoona, PA, USA

The Main Control/Lead Frame failed and yes, I took my 2014 F150 to Mac Haik Ford Dealership in Pasadena, TX to inspect the vehicle after the recall had been done on 8/30/2024. The service guy came to my house and reprogrammed the Powertrain Control Module. The safety issue was unexpected or harsh downshifting and sometimes it wouldn't start. The problem was confirmed by the Ford Dealership, which cost us over $1700 to fix, we thought it had something to do with the recall. 2011-2012 F150 had problems with the Main Control/Lead Frame and they were recalled, so I don't understand why there is a safety issue with the same part in 2014. It was inspected by the Ford Dealership and fixed. Before we took our truck in to find out what was wrong an engine light came on and then after that a wrench light came on. This happened while we were driving and after the lights came on the transmission downshifted. So we went home and called Ford and took the truck in on 9/24/2024

- Pasadena, TX, USA

Upon purchase of my vehicle, I occasionally would notice an unusual gear downshift. Then, upon receiving a Ford Recall 24S37 and NHTSA Recall 24V444000, regarding the update to the powertrain control module, I now continue to have a check engine light come on each month with the same error code. I've returned each month since the recall to Ford dealers to have the check engine light looked into further since the update, but each month the check engine light continues to return. Downshift to lower gears continues occasionally. 2 different dealers have seen the codes in the history of the vehicles computer when put through the Ford diagnostics. Invoices provided upon request, if needed.

- Holmen, WI, USA

My back up camera works sometimes but not every time works when it wants too when I need it it doesn-??t work but when I don-??t need it it-??s working.

- Kingwood, TX, USA

Had Ford recall 24S37 update installed on my F150 and now I have noticed my speedometer is showing 70MPH when I am actually going 60MPH.Dealership said that there was nothing they could do.Contacted Ford Motor Company and they also said there was nothing they could do.Truck was fine until update was installed. I think it is not very safe not knowing your actual speed.

- Dublin, VA, USA

Backup camera is intermittent. Sometimes it works then goes to a blue screen while backing which could result in injury or death of children behind vehicle. it is available for inspection. I haven't taken it to a dealer. there is a message when it goes to the blue screen. this has been an ongoing problem for the last 2-3 years or so. I entered the current date as this has been ongoing.

- Grand Forks Afb, Nd, ND, USA

Was driving to work in busy traffic about 55 mph when transmission started acting up like it was slipping in & out of gear. Felt like I lost control of the Raptor F150 so I slammed on the brakes. People were honking at me and driving erratic to avoid me and to go around me after I came to a stop. Eventually everything seemed like it was working fine again after I turned the motor on & off and shifted thru the gears a few times. The same thing happened again on the way home from work. I took it to the Ford Dealer in Temecula CA. They said it would cost me about $15,000 to fix the transmission. I paid about $80,000 for it in 2014 but they only offered $25,000 for trade in value. So I traded it in on a newer Raptor for $97,000. but when I got home I realized they gave me a 6 cylinder so I took it back, they charged me another $188,000 to drive home in a 2024 F250 Shelby the day before yesterday. They never told me my original 2014 F150 Raptor was under a recall and could have been fixed for free. I loved my original 2014 F150 but now I-??m in an expensive truck with $3600 payments probably for the rest of my life. Did I get ripped off when they should have just fixed my truck for free under the recall? Thank you. [XXX] from Temecula INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Temecula, CA, USA

Vehicle downshifted on it's own nearly causing an accident and high engine rev

- Hendersonville, TN, USA

I was driving down the highway and the vehicle was in 6th gear and it dropped down to 3rd gear and it did this twice in the same day in a few days later it did it again this is very dangerous I just bought this truck in the beginning of March 2024 and they're saying there's no recalls on

- Merrifield, MN, USA

My truck erratically shifted gears while driving. Causing erratic shifts in speed and my electrical system went down so I couldn't tell how fast I was going.

- Kirbyville, TX, USA

Started the truck by using the remote starter got in the truck and while still in park position the rear slide window popped and shattered, come to find out has happened to lot of other people. They said that the defroster comes on automatically along with the remote iven if not needed. Just bought the truck

- Meriden, CT, USA

2014 ford f150 raptor, built in 11/13 in Dearborn Michigan plant. Driving down wet highway in slow lane doing 55mph, speedometer goes to 0, airbag light illuminates, odometer changes to dashes, wrench light comes on, transmission downshifted locking up my wheels. My truck is totaled and i could have died. Another car is totaled as well. This is the same defect as the 09-13 recalls. Speed sensor in lead frame failure. Ford did not notify me and is not notifying other 2014 f150 owners. Please help [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Irving, TX, USA