10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 2 / 1
- Average Mileage:
- 64,449 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Ford F-150. The contact stated that while reversing, the vehicle experienced a loss of steering control, and it became difficult to turn the steering wheel. No warning light was illuminated. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 14V316000 (Steering); however, the VIN was not included in the recall. The vehicle was taken to the dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was then taken to a used car dealer, who scheduled a diagnostic test. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
- York, ME, USA
The contact owns a 2014 Ford F-150. The contact stated that while driving at 35 MPH, the steering wheel seized, with the power steering assist warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed that the electronic power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.
- Egg Harbor Township, NJ, USA
The contact owns a 2014 Ford F-150. The contact stated while driving at 40 MPH, the steering wheel independently steered to the right and the vehicle independently drove off the road and into an embankment. The advanced tracking warning light illuminated, however it went off. The contact stated the brake pedal was depressed, and the vehicle came to a stop in a leveled field. The contact stated that the power steering faulty assist warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a failed gear box. The contact was informed that the gear box needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was manufactured 31 days outside the manufacturer's recall date. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 141,000.
- Canton, GA, USA
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V316000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 268,000.
- Davenport, FL, USA
I was driving to work and when coming to the parking structure making a right hand turn my steering wheel locked up on me and on the dash Hill Descent Control Fault and Service AdvancedTrac came on the dash. I towed it home and the steering wheel is completely locked.
- North Hills, CA, USA
The truck has stiff steering at slow speeds. It experiences the same as the NHTSA recall 14V-316 or Ford Safety Recall 14S09. It is describe as "Safety Recall 14S09, issued by Ford Motor Company, pertains to certain model year 2014 F-150 trucks manufactured between May 26 and June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS)." I have taken it to Sugarloaf Ford in Winona Minnesota and they recommend replace. But they do not have it as a recall. In the uploaded files, I have the door sticker and my vehicle with a Manufacturing Date is May 2014. This is in the range of the defect production dates. How do I get the Ford company to replace the part of the recall?
- Rollingstone, MN, USA
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. The contact stated the steering wheel was difficult to turn. The contact stated that the failure had become a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
- Depew, NY, USA
[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Boca Raton , FL, USA
My vehicle shows that it has an electrical connection with the electronic power steering showing a U3000:49-8B code
- Cleveland, TX, USA
The contact owns a 2014 Ford F-150. The contact stated that upon starting the vehicle, excessive force was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 14V316000 (Steering); which the contact linked to the failure. The contact called the manufacturer and was referred to a local dealer for the recall repair. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.
- Fenwick, WV, USA
The vehicle had a complete loss of control of the power steering. Thankfully, it happened in the driveway and not on the highway. The message said Power Steering Assist Fault. Upon doing some research, I found that the NHTSA issued a recall in the past on some of the same vehicles in that model year (14V316000). We were hoping that this vehicle could added to that recall, due to the fact that it is a known issues for this particular model year. Thank you.
- Lake Charles, LA, USA
The contact owns a 2014 Ford F-150. The contact stated while driving 55-60 MPH, the vehicle lost power steering function intermittently. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving at various speeds and while the vehicle was idling. The dealer was contacted and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 118,000.
- Pacific, WA, USA
When Braking steering wheel locked up and almost caused accident due to not being able to control vehicle with steering wheel.
- Damascus , OR, USA
Steering wheel began erratic movement from right to left causing vehicle to swerve in a deadly fashion. Steering wheel continues to whip from right to left while sitting still on side of road. Vehicle cannot be safely driven at any speed without the risk of losing control.
- Jonesville, NC, USA
My truck has been exceptional other than normal repairs. But for approx a year, my power steering capability continued to fail - reverting to manual steering. I was unable to secure an appt with my dealer immediately - leadtimes were 4weeks, so I went to Midas where I knew a couple techs. They advised that my serpentine belt was failing and affecting the electronic controls - which includes my steering column and it needed replacement. I note that I was having battery charge issues too and those have gone away. The fix seemed to work. I paid over $800 this past April 2024and all was good. The problem began to manifest again, off and on since Late July and I brought the truck back to Midas. They advised that ford has announced a recall #14509 for this condition. I contacted Davidson Ford, Clay NY, my dealer, advised of the issue and had my truck inspected on 9/24/24. Their inspection confirms the defect but they advise that my truck is NOT covered by the recall. This is ludicrous. This completely unfair and the dealership will not assist nor will ford. They of course blamed you which is laughable. I feel my family is at risk, I cannot in good consciousness sell this vehicle and my trade value is destroyed. I am in a financial bind, retired and can-??t afford this.
- Camillus, NY, USA
Complete loss of steering. Dealer said it was a steering sensor failure but that my vin was not included in the recall for the sensor. From ford: Ford is revising the total volumes of a safety recall for approximately 5,675 2014 Ford F-150 trucks for a potential issue with the electronic power assist steering gears. The affected EPAS steering gears may have a motor position sensor magnet that was incorrectly installed by the supplier.
- La Mesa, CA, USA
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. An unknown warning light was illuminated. The vehicle was taken to the dealer, where an unknown sensor was replaced. The failure recurred several months later while driving, and the "Service Advancetrac" message was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 86,406.
- Davis, NC, USA
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the power steering assist failed to operate as needed. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was taken to a dealer where a diagnostic test confirmed that the power steering assist was inoperable. The vehicle warranty provider offered to cover the cost of the repair; however, the Ford dealer stated that only authorized Ford parts could be used for the repair; which the warranty did not cover. The vehicle was then taken to two independent mechanics who informed the contact that the vehicle could only be serviced at a Ford dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.
- Mathiston, MS, USA
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the steering wheel seized and then released independently, allowing the contact to regain proper control of the vehicle. The failure occurred while turning the steering wheel towards the right or left; however, the failure was more pronounced while turning left. There were no warning lights illuminated. The contact stated that the failure had become more persistent. The contact is an independent mechanic, diagnosed that the motor underneath the rack and pinion had failed and needed to be replaced. The contact researched online and linked the failure to NHTSA Campaign Number: 14V316000 (Steering). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 70,000.
- Spadinaw, OK, USA
- Clifton Park, NY, USA