10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,535 miles

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« Read the previous 20 complaints

problem #43

Dec 152016

F-150

  • 18,700 miles
The door/latches when the weather is cold the doors will not open, the latches break, the locks wont go up or down and you are either locked out R locked in and cannot open the doors in case of emergency. Also- the latches don't work in cold weather so the doors will not close and they fly open while driving. My real issue is that according to the tsb Ford company knew of this problem on the 2015 F150S in April of 2015 and I did not buy this truck until December of 2015! that is 8 months!! and it has happened to not only 2015S but also 2016S and 2017S! this should have been a recall. Ford is getting away with it because it only happens in cold weather months and not to every Ford truck. The tsb numbers are - Ford tsb 16-0155 for 2015-2017 F150 door latch & locking in cold weather and Ford tsb # 15-0052: Here is a link to a site where there are multiple complaints in the forum https://www.fordf150.net/forums/viewtopic.php?T=123522. I have video of the doors not closing after they say they fixed it. I will put a date of occurence below, but this has happened multiple times and the truck was also fixed two times for this reason, problems still persist.

- Provo, UT, USA

problem #42

Mar 152015

F-150

  • 24,000 miles
Drivers side door will not latch when temperature drops below 32 degrees due to faulty door latch. While travelling down the road the drivers door will swing open unless held shut by driver or other mechanical means. We have contacted Ford and they confirm a problem and since issued a tsb.

- Gibsonia, PA, USA

problem #41

Dec 012016

F-150

  • 15,000 miles
I bought my F150 in the late summer of 2015. During the winter of 2015 to 2016 my F150 was garaged with no issues. During the winter of 2016 to 2017 my F150 was not in the garage and during the months of December the front and rear passengers doors locks would not open and or close. It was my option that a automatic starter would help because the truck would be able to heat up and the doors would open and close properly (hopefully). From previous experiences, after the truck warms up the automatic locks worked. Unfortunately the automatic starter did not help. The truck would run around 25 to 35 minutes before the locks would unlock properly but the locking mechanism would not lock the door after being closed and other times the locking mechanism did lock the doors when closed. The last straw was the door locking mechanism was locked and my kids were in the back seat driving down our driveway to the bus stop and as I stopped the left rear door opened on its own. I exited the truck and tried to reclose the door but the door would not latch closed. I brought the truck back to a locale dealership and explained the problem regarding the locking mechanism. It was also noted that during our conversations that I have had a few times that the window washing fluid would not work. It was mentioned that there is a tsb issued regarding the two problems happening in cold weather. The dealership has had my 2015 F150 since January 16th 2017 because the parts are on back order. The pickup is not safe to drive with the doors not being able to be secured in cold weather. If there was an accident you can potentially be trapped in your vehicle if the locks don't automatically unlock as designed. After reading so much material on line regarding all the complaints on the frozen door locking mechanism, why Ford has not recalled the pickup considering how dangerous this is concerns me.

- Coventry, CT, USA

problem #40

Dec 102015

F-150

  • 1,000 miles
Bought F150 in fall of 2015, first few days of cold weather my back passengers doors would not close. They just kept bouncing back at me. Did that a few times didn't think that much about it. Next fall season of 2016 I haven't been able to open my rear doors on my 55,000 vehicle for the past 4 months. Now my tailgate won't open up either! what a joke. Took it to Ford dealer and told me it would be at least 1 month before parts would come in there on back order! so Ford knows about the problem but won't do anything about it. Salesman offered me some rope to tie the doors shut so they wouldn't open up!!!!!!!! how about that for a safety concern. $55,000 vehicle and they offer me rope to keep my doors closed. I can't put me kids on the truck can't use my vehicle for ways I intended for the past 5 months yet I keep paying my payments of this. What a joke. Just tried to open my tailgate yesterday and the lock mechanism isn't even triggering the lock in the tailgate, its seized up can't use that now either. Someone needs to do something about this.

- Amherst, NY, USA

problem #39

Feb 102017

F-150

  • 12,000 miles
Drivers side door will not latch in cold weather. It has left my truck stranded multiple times. As soon as the outside temp gets above freezing the door will latch as normal. This is a serious safety issue that Ford needs to address.

- Allen Park, MI, USA

problem #38

Feb 032017

F-150

  • 5,600 miles
When the weather temp falls below zero in the negatives. My passagers side doors freeze shut. They will not unlatch or unlock, the condition makes a vehicle unsafe for emergency exits.

- Brooklyn, MI, USA

problem #37

Jan 292017

F-150

  • 17,000 miles
The trucks doors and locks often will freeze in cold weather. The locks might not unlock the doors, sometimes you'll hear the actuator trying to unlock the door, other times it is so frozen you won't even hear the attempt. The doors can't be unlocked with the key either. Once you've heated the mechanism enough to enter through one of the doors (per internet postings and service bulletins, the problem is only with crew cabs) the latch that keeps the door closed is still frozen in the open position meaning you can't close and latch the door. Reading internet posts about the problem, I see that people are driving around holding their doors closed and doing other dumb and unsafe things. I talked to my dealer in December and then again in late January. I was told both times that they aren't getting the parts from Ford until hopefully late March 2017 to start fixing the problem. I spoke with another dealer and they advised that they are getting the parts very slowly and if I want on their repair list, I'd be #57 for repairs. I spoke with Ford customer service and was told my issue had been noted and that I should check with the dealer service manager at the dealership that isn't getting any parts. Sounds like a runaround. Anyway, Ford has issued two service bulletins tsb 15-0051 and then 1tsb 16-0155. They know there is a problem but they don't seem to care about it. When you live in a freezing climate and you can't open or worse, close your door, it's a safety issue.

- Sammamish, WA, USA

problem #36

Feb 032017

F-150

  • 66,000 miles
Drivers door latch will not keep door shut. Some cold mornings the truck can not be used. The door will open, but not latch shut. Seems to have to do with the inside door handle, it will flop around and not reset. At some time as it heats up it will start working again. This morning it was 8deg, drove my child to bus stop. Got out of truck and door would not latch shut. Had to drive home with dome light on and holding door shut... not good for a 2 year old car. This is the third time this winter this has happened.

- Clarkston, MI, USA

problem #35

Dec 212016

F-150 4WD 8-cyl

  • 13,000 miles
In reference to tsb 15-0052, currently referenced under tsb 16-0155 door locks become inoperable in freezing conditions. I have currently been waiting two weeks for back ordered parts. With multiple tsb's this has been an ongoing issue for Ford and back ordered parts over a year later should be unacceptable. Ford's national customer service was of little help, creating case # 115-897-76 and directing me to talk with the manager of my dealership. My individual experience includes a drivers door that will only open from inside and does not shut unless I manually lock the door. Electronic locks completely fail. To push the lock on top of the door (in order to securely close) has become increasingly difficult, almost to the point where it is seized. Driving is a safety concern not knowing the state of how functional and reliable the door latch and hardware is. Door, knowingly ajar, has previously opened while driving before I found pushing the lock in allows it to close. Sure hope others experiencing this issue know this trick.

- Depew, NY, USA

problem #34

Jan 062017

F-150

  • 8,550 miles
Door latches are frozen and inoperable in temperatures below freezing. Doors will not open, and if they do open, they will not close. A major safety concern. Truck was parked in my lot over night. Events occurred during the months of 12/2016 and 01/2017. I live in North Carolina, a place where it does not get below freezing often.

- Wilmington, NC, USA

problem #33

Jan 102017

F-150

  • 30,000 miles
Drivers side front and rear doors either do not open when cold or do not latch when cold. Cannot open doors from the outside with physical key, key fob or remote unlocking.

- Williamston, MI, USA

problem #32

Dec 202016

F-150

  • 20,000 miles
Supercrews rear door locks do not work electronically. Also driver door locks do not work electronically(button or key fob) or manually either inside or with key outside. Also once open, the door will not latch when closed. This happens when the temperature is below freezing. Has only happened stationary and on different days. Leaving the truck run with heat on high allows the doors to lock/latch. This is not an issue with the key lock or door seals freezing as there was no adverse weather other than the cold temperature. Dealer informed me that it happens when the temperature is 22F or colder and that they have more complaints but not enough for a recall. Informed that Ford is working on a fix and the parts are currently backorder. Saw online that it looks like this has been an issue with this style truck for over a year.

- Seward, PA, USA

problem #31

Jan 092017

F-150

  • 15,000 miles
At freezing temperatures, the front drivers side door will not always open. If it does, it may not latch when closing and I have to drive home holding the door closed. I took it to the dealer last winter and they said they could not replicate the problem. Apparently there is a tsb from Ford identified as 15-0052. This is a nuisance at minimum and dangerous if the door will not close. My model is a super cab.

- Cheshire, CT, USA

problem #30

Jan 082017

F-150 4WD 8-cyl

  • 24,000 miles
Windshield washer fluid frozen in lines. When pushing the washer fluid button while driving, the wipers would wipe but not washer fluid would come out causing a dangerous visibility situation. I took it to the dealer that day while they were still frozen and the dealer said I did have the correct windshield washer fluid in them, but they were having problems with them freezing, so they said they dumped more alcohol in the tank and said to let it thaw overnight in the garage (thankfully I have a heated garage, but many don't so I'm not sure what their solution would be). I asked the dealer to perform the tsb currently out that covers this very situation. They said they put more alcohol in the tank and it should be fine. The dealer was dahl Ford located in onalaska, wi. This even being a problem to begin with is a alarming, and a dealer not willing to fix such an important problem when it's a known issue is just as much of an alarm! secondly, my door latches also freeze on the truck when temps are below freezing. All 4 doors of my crew cab are affected. Depending on the day, it varies which one freezes. I have stopped using car washes and trying to keep my truck as dry as possible to no avail. Once these latches freeze, the door will either not lock or unlock (depending on the last position of the switch), or when you open the door and shut it, the door mechanism will not grab and hold the door shut. After repeated slammings I can usually get it to lock, but this is absolutely ridiculous. I have to carry bungee cords around in case my doors won't close and I have to bungee cord them closed to drive home! I have a newborn, I can't have this crap on a truck with 20K miles! many many many many many people are having these exact same issues, I only found out how many there were after doing an online search for a fix.

- Trempealeau, WI, USA

problem #29

Jan 062017

F-150

  • 24,000 miles
Doors will freeze shut making entry/exit of the vehicle impossible in temp's under 20* this has happened 4 times this winter alone. The cold temp is what's affecting it, since moisture was not present 3/4 times.

- Delmont, PA, USA

problem #28

Dec 232016

F-150

  • 22,000 miles
All four doors will not open when unlocking with key, key fob, or door keypad from either side of the door; interior or exterior. This is especially dangerous in the event that the vehicle is in a crash and a passenger is unable to exit due to the door not opening or emergency crews cannot access the vehicle. The vehicle has been attempted to be repaired twice by the dealer and both times the dealer has stated that the problem has been fixed. The tsb 16-0155 issued by Ford Motor Company is not working and they will not acknowledge the vehicle issues.

- Westland, MI, USA

problem #27

Jan 082017

F-150

  • 34,600 miles
In cold weather, the rear driver side door latches are inoperable. The door latch fails to engage, allowing the door to open while the vehicle is in motion. During right hand turns, bumps in the road, or when light pressure is applied to the driver side doors, the vehicle returns a "door ajar" warning as the door open itself. This is especially dangerous in the "supercab" configuration, as the rear door also contains the seat belt for the driver. If the door were to open fully, this could disrupt the driver's ability to control the vehicle, or potentially throw them out of the vehicle. This system failure can also be easily replicated when stationary. Open the driver's door and lightly pull on the rear door. You can see the latch failing to engage as the door move freely at the bottom instead of staying locked shut. When in motion, this problem occurs at all speeds, from parking lot maneuvers to highway travel. The first instance of this failure occurred at approximately 17. The door jambs and latch assemblies were confirmed to be free of ice, snow, or any other debris.

- West Lafayette, IN, USA

problem #26

Dec 092016

F-150 4WD 6-cyl

  • 9,800 miles
When the outside temperature is less than 20 degrees Fahrenheit, the front driver side and passenger side doors will not close. They are frozen in the open position. After driving the vehicle for about 15 minutes with heat on high (this usually requires one hand holding door closed) the doors will eventually latch. Sometimes the driver side door will not unlock, even by using the key. When this occurs, I have to get in the truck through the passenger door. When I do this, the passenger door will not latch. When this happens I have to strap the door closed. This is very dangerous and troublesome as this is a new vehicle.

- Maple Grove, MN, USA

problem #25

Jan 012016

F-150

  • 14,800 miles
My 2015 Ford F150 truck has inoperative frozen door latches.I have waited 6-8 weeks for the parts to come in. Ive had many occasions ive had to bungee my door somewhat closed to get my family home.I cannot get into my truck and when I do I cannot get the door to shut because of the inoperative door latches. I had it at a Ford dealership for a frozen door latch, inoperative tsb (16-0155) on 1/6/17. On 1/7/17 I went out to my truck and I cannot get into it even with the tsb work done the day before. They replaced some updated parts and cleaned and lubed the latches.I also have windows that freeze shut with no snow or ice holding them shut. These are major safety issues ! I have a few video recordings of me trying to get into my truck with no luck and have stopped to my dealer with a bugee holding the passenger door from opening with my 2 yr old son in the back. Ive been dealing with these problems since new.

- Springville, NY, USA

problem #24

Jan 062017

F-150

  • 29,000 miles
2015 F-150 lariat supercrew cab door locks and tail gate become frozen in cold weather. This has been happening more often lately with cold temps in Michigan winter. Got up this morning with my kids to take them to school, got them in the car and the door would not stay closed (rear passenger). Checked the latches, the mechanics seemed to be working (handle, etc.) but I could not get the door to stay closed. Happens on the doors (all 4) and the tailgate (tailgate would not open).

- Allegan, MI, USA

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