10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,535 miles

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« Read the previous 20 complaints

problem #63

Feb 262018

F-150

  • 33,500 miles
Recall remedy did not resolve the issue. The driver door doesn't latch after opening when ambient temperature is below freezing. This has happened twice, the first time less than 10 days after the recall remedy was performed on the vehicle. My truck has push-button start with keyless entry. The door unlocks when my hand is detected on the inside of the door handle and the key fob is in my possession. The first incidence: I observed the lock button popped up as I grabbed the door handle, upon pulling the handle, the door opens. I got into the truck, started it, then got out, before I attempted to close the door. I closed the door, but instead of latching, I noticed it bounced open and rested a couple of inches from its closed position. A second, third, and fourth attempt to push the door closed ended with the same result. Actuating the inside handle did not change the symptom. Actuating the power door lock, which cycled back to unlock, due to the engine running, did not change the symptom. I pressed the power lock button and quickly pulled the door handle before the unlock cycle executed, the lock button stayed down (locked), then I closed the door, the door latched. I unlocked the door and opened it, then closed it, it latched and operated normally. The second incident: The door bounced open, just like the first incident. The door latch continued to misbehave until I pressed the manual lock button then closed the door. The door latched. I pressed the unlock button on the key fob. I observed the door lock button pop up only slightly to return to the locked position. The other doors unlocked. A few more attempts with the key fob did not unlock the door. I entered the passenger side and climbed the center console to get in the drivers seat. I operated the door handle, which also unlocks a locked door, the door opened, then continued to operate normally.

- Sloatsburg, NY, USA

problem #62

Feb 022018

F-150

  • 30,000 miles
Rear door will not latch or stay closed in freezing temperatures

- Westernville, NY, USA

problem #61

Jan 192018

F-150

  • 18,000 miles
All door latches become inoperable, will not open or close (latch), during wet and or cold weather. Received tsb notice from Ford Nov. 2017, called dealer, told parts not in, we'll call. As of 2/8/2018, still no parts in per dealer. This is becoming a serious issue when doors won't open or securely close. The problem began in 2017, before the tsb was issued and has happened numerous times since.

- Florence, KY, USA

problem #60

Jan 052018

F-150

  • 51,000 miles
Doors will not latch when it gets cold out. 10 degrees or lower.

- South Saint Paul, MN, USA

problem #59

Jan 112018

F-150

  • 1,000 miles
All, I have a recall on door latches, but a cause maybe water getting in the doors, then freezing. You try to open and bending on rods occur. I have approx 2 gallons of water in door, and Ford says clean out drain...when is a door supposed to get soaked and hold water inside" this can cause lots of problems in future. Look at you tube videos 1000 having the problem. So bad it's going under the floor. In the world of flooding a vehicle and totaling does this become the issue" im afraid to look under my floor, because I will become very unprofessional. I'm a life long Ford owner and looking for guidance please.. I called corperate Ford from 1pm to 215 pm on 1/12/18 and get a recording they can't take call go to Ford owner site and hang up. It's the 800 number everyone calls. Why im here.. water gets in door when raining.

- Chapin, SC, USA

problem #58

Jan 062018

F-150

  • 32,000 miles
The contact owns a 2015 Ford F-150. While driving 2 mph, the rear driver's side passenger door became ajar. The contact was able to close the door, but the failure recurred twice. The vehicle was taken to ipswich Ford (105 county rd, ipswich, MA 01938, (978) 356-6850) to be diagnosed. The contact was informed that the vehicle was included in NHTSA campaign number: 17V652000 (latches/locks/linkages) and that the failure was attributed to the conditions described in the recall campaign. The vehicle was not repaired. The manufacturer was also contacted. The approximate failure mileage was 32,000.

- Gloucester, MA, USA

problem #57

Jan 022018

F-150

  • 19,000 miles
Passenger side door does not operate when temperatures are below freezing. Door will open while driving if the temp thaws the door. Brought to the dealer over 3 times. Apparently there is a recall on this issue but my particular VIN is not included in the recall. It probably should be.

- Metuchen, NJ, USA

problem #56

Dec 202017

F-150

  • 31,000 miles
In cold weather 1 or more of the doors do not lock or unlock electrically. Been a problem for 2 years now. Dealer has supposedly repaired but the problem persists.

- Colchester, VT, USA

problem #55

Dec 152017

F-150

  • miles
Door latches are freezing up, even after the recall "fix" of a water diversion shield. I went back to the dealer to try to have it properly fixed and they told me there is nothing they can do as, the parts we already installed. It has been freezing up every time it's below 32 and I am unable to get into the back seat without crawling through the front and manually unlocking from within. This is a huge safety factor if there were to be an accident and one of my kids was trapped in the back, among other issues of inconvenience.

- Ontario, NY, USA

problem #54

Dec 112017

F-150

  • 25,000 miles
Doors will not latch closed when temperatures drop below freezing. I had my vehicle brought into the dealer earlier this year to replace the latches and install the door gutter. Today was the first frost since that work was completed and the doors would not close once again. Fords fix to this issue does not work. I have been asked to bring my vehicle in again so they can replace the latches again. I attempted to call Ford to let them know that their fix is not a permanent fix. This morning my door flung open getting on the highway. While I did not fall out I suspect it is only a matter of time and Ford needs to find a real fix to this problem rather than waste time on a solution that has proven itself not to fix the issue.

- Cary, NC, USA

problem #53

Dec 072017

F-150

  • 41,600 miles
I recently received a recall 17V-652 from Ford for an issue with door latches. In the recall notice they state if you have a problem with the door to call the dealer to have it fixed immediately. My door has swung open twice while driving both times with my sons in the front seat. Most recently this morning. I called the dealer North country Ford in coon rapids mn and they said there is nothing they can do because they don't have the part to fix it. I called the manufacturer and they said to call the dealer. Truck is not useable in the winter as is. Too dangerous to drive.

- Andover, MN, USA

problem #52

Dec 042017

F-150 8-cyl

  • 17,500 miles
When outside temperature falls below freezing temperatures the door locks will not unlock electrically or manually. The back doors have been opened manually after climbing over the console into the back seat and using inside door handle but then have not latched fully when closing allowing door to come open upon driving. I climbed over the console to open the back door this morning and it wouldn't open manually trapping me in the back seat at below freezing temperature because I could not climb back over the front seats. This issue was first filed with NHTSA 12/30/2016. Dealer said the problem was fixed in March 2017 but is now happening again. I have had to tie a rope from handle to handle in the back seat to keep the doors closed. Can not safely put children in the back seat for fear of them falling out. This truck should be red flagged until safe to operate. Ford Motor Company has failed to fix this tsb 15-0052 and tsb 16-0155 properly and safely. The vehicle is usually parked in driveway when the door locks are frozen but has one time been in motion with the back doors not latched fully causing them to come open driving around corners before I tied the doors together.

- Burney, CA, USA

problem #51

Jan 152017

F-150

  • miles
The contact owns a 2015 Ford F-150. The contact received notification of NHTSA campaign number: 17V652000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The contact called seelye Ford in kalamazoo, Michigan (3820 stadium dr 49008) and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Portage, MI, USA

problem #50

Nov 242017

F-150

  • 18,000 miles
Driver side door fails to remain latched after closure. After closing the door (and the vehicle registering the door as closed), I began driving and leaned against the door. A short distance later, the door unlatched itself and opened. I had to pull over and open/shut the door several times (and lock/unlock the locks) to get it to latch properly. Ford has issued their own notice offering a voluntary door latch inspection and replacement; however due to the potential danger the self-opening door placed me in- this should be a mandatory recall for all Ford with this type of latching mechanism on their doors. I was on a road with a 30 mph speed limit when this incident occurred and was bucked-up (luckily).

- North Attleboro, MA, USA

problem #49

Feb 202016

F-150

  • 1,000 miles
Doors will not latch when temperature goes below 25 I have been trying to get this issue resolved since February 2016 I have received a recall but dealership says that the parts are not available the problem has gone on way too long

- Hebron, OH, USA

problem #48

Jan 192016

F-150

  • 827 miles
The contact owns a 2015 Ford F-150. While driving various speeds, the vehicle doors independently opened. The contact stated that the failure occurred only in the winter months. The failure was persistent. The vehicle was towed to F. X. caprara Ford (84 caprara dr, pulaski, NY 13142) where it was diagnosed that the latches failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer where it was repaired per NHTSA campaign number: 17V652000 (latches/ locks/linkages), but failed to completely remedy the failure. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and did not assist. The failure mileage was approximately 827.

- Constableville, NY, USA

problem #47

Oct 172017

F-150

  • 12,088 miles
When the temperature gets below freezing, the door locks will not operate with the key fob or the keypad. Until the temperature gets above freezing, you can't get into the vehicle.

- Anchorage, AK, USA

problem #46

Aug 092017

F-150

  • miles
Truck was in motion (straight lane) on dry pavement street. Driver pushed on brakes to stop and nothing happened. Truck kept moving forward and hit a stopped car waiting at a red light. After impact, the truck was driven to the curb and was able to come to a complete stop with the brakes.

- Germantown, MD, USA

problem #45

Aug 182017

F-150

  • 90,188 miles
Prior to daylight, I needed to pull off the road, and when I did, a highway marker had been bent/damaged toward the inside of the roadside lane. My truck was scrapped by the damaged highway marker.I was in motion, and I was on the I10 on-ramp at hwy 90 in tillmans corner mobile county.

- Mobile, AL, USA

problem #44

Oct 152015

F-150

  • 15,000 miles
The image in the driver side rear view is distorted into dual or blurred image. It is difficult to capture while moving, but is, escalated when multiple vehicles and lanes are present. Escalated even further in inclement and night driving conditions. The spot mirror is integrated with the main rearview mirror further distracting the driver from the road ahead as well as points to the same line of horizon that proves to be both driver and passenger rearview mirrors, making side and rear safety cushion observation ineffective and inefficient. Many citizens install pick up bed truck caps to protect their belongings. The design of these mirrors alone is detrimental to safety observation. Add in defective performance sits on the slope of reckless endangerment. Which brings me to the indented signaling programed into the turn indicators. This indented feature promotes unsafe turning/lane change maneuvers. Using the 100 ft. Rule. It is impossible complete a safe lane change and share the road with other drivers in the time allotted 3 flashes. Three before, three during and three after is pushing a less experienced driver. None the less is the accepted courteous driver rule, not to mention the rule of law. At the very least this mirror should have a warning of poor visual when installing truck cap and dealer should be required to warn prospect thereof. As well as the manufacturer needs to offer an optional application. Safe cars save lives. This photo examines the defect occurring at center angle of mirror. The defect is more pronounced moving towards the edge. But definitely occurs before the line caused by auto dimming film. ( unable to upload photo) but available on request. Update! 5/11/2017 as of now I am allowing fomco to repair and replace this defective mirror. I still believe it to be a safety design flaw and should be removed upon verification of towing intention.

- Eolia, MO, USA

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