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I own a Ford F-150 4x4 King Ranch for which I paid about 62k. Not 6 months ago the massage seats stopped working - it took 4 times to fix them. This is my work truck so no truck, no work. It was about 5 days total to work on this problem over 3 months.
The next problem is lane changing sensors didn’t work. Another 2 days no truck then the sensors that keep you inside your lane failed another 2 days.
Next problem is the heated mirrors didn’t work. I took the truck in but they could not find the problem so nothing could be done. Of course they started working a couple days later.
The next problem was the sunroof broke in an open position while raining. A 4 days in the shop problem. All 4 rotors had to be replaced and this was a fight because Ford said there was nothing wrong with them. I had to drive with the manager down the road, step on the brakes and the truck shuddered. Apparently they didn’t notice this until I drove with them. 3 days, no truck.
Problem 5. Water enters in the truck when it rains. Fords question to me was how do you park your truck So they said drain had debris in it for a cost of about $200.00. A couple months later it happens again, and this time they said they blew out the drain was done in minutes so they charged me $200.00 for a couple minutes I know this will happen again from the other people who have the same issue. I contacted Ford I was told there was nothing they can do.
This is my 11th vehicle purchased from Ford, some 400,000 spent and this is how they treat a 30 year customer. Now I will contact an attorney to see my next move!
Coconut Creek, US