10.0
really awful- Crashes / Fires:
- 2 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 41,831 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 2/23/2017 while driving 50-55 mph on an expressway, the vehicle throttle became unresponsive. The tachometer still showed about 1,000 rpms, dash lights began illuminating, advancetrac was disabled, hill start assist was disabled, the wrench light enabled and a check manual light enabled. There also was a hard shift or clunk sound that came from the transmission. After shifting the truck into neutral while coasting, I attempted to turn off and restart the engine. Engine successfully restarted, but the throttle remained unresponsive and all warning lights mentioned above returned. I pulled the truck safely to the side of the highway, and attempted to restart again. This time the engine sputtered and then I turned it off. Next I removed the key, opened the door, closed the door, locked the truck, waited for the accessory lights to turn off, unlocked the truck, opened and closed the door and then restarted, and the truck seemed to clear the problem. I took the truck to the dealer and they later told me the truck is not storing any error codes in it's memory.
- Hamburg Twp, MI, USA
On three occasions now while accelerating the vehicle suddenly looses all power. There have been audible warning sounds and check engine lights, also messages such as hill assist not available. On all occasions I was turning on to a street from a complete stop and accelerating. Turning off the engine seems to correct the problem. I have brought the vehicle to the dealer twice now.
- Temecula, CA, USA
The contact owns a 2015 Ford F-150. While the vehicle was undergoing an oil change, the dealer noticed that oil was leaking onto the skid plate. There were no warning indicators illuminated. It was diagnosed that the oil pan failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 24,000.
- Cave Junction, OR, USA
The first time I noticed the problem was when I went to pass another vehicle. I did a hard acceleration to pass and my 2015 F150 3.5 ecoboost engine stalled in the passing lane on a 2 lane highway. I was doing 45 mph. I immediately got back into my lane behind the vehicle I was passing. After that incident I have occasionally accelerated hard to see if the engine would stall. Sometimes it would stall and sometimes it would not. I took it back to the Ford dealer and they replaced the throttle pack but it still stalls. They are at a loss on what is causing this erratic acceleration problem. They say they have not had any service bulletins from Ford relating to this. This happened not long after I purchased the vehicle with less than 2000 miles on it. I now have 18000 miles on it and this problem has been ongoing since I bought it. The dealer and I have been waiting to see if Ford will offer a solution but so far they have done nothing.
- Colrain, MA, USA
On Friday 10/28 while driving down the interstate at about 55 miles/hour at approximately 6:30pm with vehicles ahead of and behind my truck, the vehicle began to give a number of check engine alerts, at which time the engine rpms dropped to very low levels and began to stall and the accelerator no longer responded. Had truck towed to the nearest dealership within the hour. I was very lucky in this situation, for had I been in a construction area or on a bridge, the situation could have been much worse. This same situation occurred on the evening of 10/2 while driving 40mph down a state road near my home and according to the dealer who attended to the issue, the brake module had failed which caused the symptoms to arise. In that instance, the accelerate failed to respond and the engine began to stall, which it did when I pulled to the side of the road. They replaced the module a few days later. In addition, the driver side door vibrates and does not latch properly. Two dealers have failed to resolve this issue to date and I believe it is a safety concern that has largely been dismissed by the service technicians and dealerships involved. Despite numerous documented attempts to resolve this issue with Ford customer service, they have ignored this concern, have failed to respond to me in a timely manner, and declined a buyback request. I am submitting lemon law documentation for the vehicle during the week of October 31. I have spent hundreds of dollars on rental vehicles during attempted repairs to the doors and the brake module since Ford claims they will not cover the cost of rental vehicles during warranty repairs. Repair documentation attached pertains to repairs for 10/2 occurrence since the dealership has not yet had an opportunity to inspect my vehicle since it was dropped off yesterday evening. I will gladly provide info once received.
- Whitingham, VT, USA
Driving the Ford F150 (V6 ecoboost) on a city street (35 mph) it has failed at random times (I've now seen this issue more than 3 times) usually with 3 major failures. These 3 failures (1) engine, transmission, and emissions 2) brakes & suspension 3) restratins & driver assistance) cause the truck to transition to 'limp' mode which can actually be just as hazardous. If I'm turning onto a road with a 55+ mph speed limit I need to accelerate but if this system fails, along with the restraints & driver assistance, this could be a very dangerous and life threatening situation. The reason why is that the restraints & driver assistance goes off now disabling my airbags, etc. And if I now get hit (because now I'm in limp mode going about 7 mph) I have lost a great deal of 'built-in' protection without the airbags. Translate that to driving on a highway and encountering this situation and you can see that loss of life is not out of the question. I've taken the truck back to Ford for the warranty work and they say they believe it's an electronic throttle body controller that has gone bad and needs to be replaced but right now it's at least 3 weeks before they can get a replacement part. Compounding this issue is that Ford had issued an internal recall for V8's built at the same plant as my V6 ecoboost truck for the same type of issue.
- Logan, UT, USA
The issues started around mid July 2016 with about 11-12K miles. I was turning onto a side road where doing maybe 10 mph and the engine stalled, it restarted while in motion and I continued. The hill start assist and advance trac warning lights came on. Later that week it happened repeatedly. The dealership here in town (not where I bought it) looked at it for a few days, they thought it was because of, "all the after market stuff (radio etc) I had (professionally) installed". they believed it was the power converter so they replaced the converter when it came in (the 110V converter) I got my stereo stuff reconnected and kept driving it. Then the engine would not stall, but the warning lights would flash advance trac and hill assist. After a few days, it began to stall again, almost getting me hit pulling onto a road with 50mph traffic. The truck died, and wouldn't "restart" itself. So here I am parked on a two multilane 50mph roadway trying to start my truck without getting killed. It also happened again while pulling off this same road into a side street with a big ass rv coming at me, I was able to coast into the side street and then restart the truck. I brought the truck back in and they said that it might be the throttle body. So, I got my truck back today with the throttle body replaced. I go to drive away and my head unit/ display will not illuminate properly. I thought it was dimmed, but it wasn't. so I drive in a circle to bring it back and it illuminates like it should. So I leave and I drive back down the main 50 mph road and while accelerating away from a stop light there, the advance trac and hill assist lights flash on again. I take it right back and it is now there getting looked at again.
- Lawton, OK, USA
Require conveying title or a royalty free license to government free 20448.
- Montclair, CA, USA
The contact owns a 2015 Ford F-150. While driving at different speeds and attempting to make a turn, the advance trac control light illuminated, which caused the vehicle to slow down. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 7,300.
- Lusby, MD, USA
Throttle body failure - 2015, F150 in motion, stopping for red light. Following red light truck had minimal power, just enough to limp to side of road. Thankfully not in atlanta, ga traffic but dayton, tn traffic. Turned vehicle off and restarted engine and drove 2 blocks to Ford dealership "service department" where I purchased the new F150 XL 6 months earlier (12,000 miles). Told service manager wrench light appeared along with advance trac warning light. Service technicians unable to duplicate problem on computer or test drives. Even though they had seen the same problem before "Ford Motor Company " would not allow them to repair it unless they were able to duplicate the problem. I contacted regional service manager for East Tennessee, I stated to her this was not a local dealership problem, financial problem or was it a warranty problem (12K of 36K). This was a safety problem. Again she stated if they couldn't duplicate it by driving or computer diagnostic test they couldn't fix it. I also spoke to her superior he apologized but they cannot fix a problem they cannot duplicate. After threatening a to contact my lawyer, which did not phase her. I picked up my truck and was heading to another local dealership to trade it in, because Ford said their was not a problem with it. When it "duplicated" the same problem within 15 minutes of leaving the dealership. It is now back at the dealership, after a technician was sent to hook up a computer while vehicle was running along side the road. Had to use road side assistance to get back. Will never purchase another Ford. My belief after reading other post on this site Ford does not care about customer satisfaction or safety.
- Spring City, TN, USA
The contact owns a 2015 Ford F-150. The contact stated that while driving at 70 mph, the vehicle abruptly decelerated. The wrench and limp mode warning lights illuminated while the failure occurred. The contact was able to coast on to the road shoulder and restarted the engine however; the vehicle did not regain acceleration. The vehicle was towed to the dealer whom performed a diagnostic that located a failure code at the throttle body. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,000.
- Mandeville, LA, USA
The throttle body failed while traveling on I-94 in a single lane construction zone during a severe rainstorm. The throttle body is a part that controls the air intake on the engine and when it fails the engine loses power and cannot pull a trailer. The engine does not stall, but it does shudder enough to shake the vehicle. I turned the vehicle off and upon restart could move out of traffic. This occurred two more times till I could make it to a dealership. This is a known problem and the part is backordered due to demand. When this part fails it could put the driver and other vehicles in a life situation as I was without an area to pull off and semis on the road with poor visibility. I have been waiting at a dealership for 3 days for the part stuck in my trailer and no known timeframe for when the part will arrive. Learned this morning that the part was shipping was Canada, but no delivery timeframe.
- Au Train, MI, USA
10,600 miles on this new 2015 Ford F-150 ecoboost 3.7 engine. While driving home from work at 5:15pm on highway 84, the truck lost all power and coasted to a stop in heavy traffic. The truck shook and vibrated, the engine light, anti slip and tool icon light all came on. The truck showed the engine was at 1000 RPM but would not move or react to my pushing the gas petal. I was able to turn off and the truck and restart to get moving again before it repeated the same events 5 more times. I was able to get on a service road and limp I the truck home. The truck dying with highway speeds is deadly. $45,000 2015 Ford F-150 supercrew 4X4 10,600 miles
- Crawford, TX, USA
Windshield cowl panels leak rain water into top of the engine where the two cowl pieces meet in the middle. I suspect looking at other 2015 and 2016 F150 models they have or will have the issue of leaking water onto the engine. Besides possible corrosion or damage to engine, this could cause the engine to stall and maybe a safety problem.
- Springfield, MO, USA
New 2015 F150, accelerates and decelerates on its own. Brakes create loud noise. Wiring harness as it relates to the shifting of the truck was replaced within the first six months as well. Auto off frequently refuses to restart. Loss of complete power on highway.
- Richmond, VA, USA
Truck shudders as transmission torque converter clutch attempts to lock up in third and fifth gear at light throttle position when shifting upward. This vehicle has the 2.7L engine with the auto stop/start feature. With this feature disabled the engine attempts to stall after stopping as if the feature is trying to override the off switch. After coming to a rolling stop and then trying to accelerate into traffic the engine will bog down and then a split second later feel as if it is going to full throttle without me depressing the throttle further. The engine speed surges when attempting to lightly accelerate and maintain speed with the flow of traffic. -Ford needs to give owners the option to turn off the auto stop/start permanently. I was not informed this feature could not be removed when I purchased this vehicle. The dealer attempted to shut it off and only succeeded in disabling the remote start feature. I will never buy another vehicle with the auto stop/start annoyance.
- Cottondale, AL, USA
New 2015 F150 with a vibration/ shudder coming from what feels like the transfer case or possibly the drive shaft. Happens when trying to shift from gear to gear, and on inclines...feels like it is going to stall. Also happens when just cruising at certain speeds. I've had it to the dealer twice and they say everything is fine but they have felt the same problem with this vehicle and ones on their lot. Vibration could lead to more serious problem and actually stall the vehicle while in traffic.
- Holmen, WI, USA
This vehicle has the 'stop/start feature;' which actually shuts off the engine when at a stop and is supposed to 'restart' when the gas pedal is depressed; the 'electrical systems' are supposed to be operative; how power brakes are 'electrically operated' is beyond my comprehension; however, a few days after purchase I was at a stop lite when the engine shut off, and eventually re-started' by itself; the dealer sales staff never informed me of this 'feature, ' and also did not tell me there was an 'override switch on the dash; the fact that I did not override it, and that the engine did not restart when the gas pedal was depressed, to me means that this 'feature' is, on this vehicle, inoperative, and therefore inherently dangerous and life threatening; my wife refuses to drive it, and it was towed in to the dealer on 12/21/15, where it remains; I refuse to drive it as well; lastly, the vehicle exhibited no 'stop/start feature' upon a pre-purchase test drive with the salesman in which we made numerous 'stops' and a friend of mine was with me on that test drive, who will attest to this fact; likewise, it did not have any 'problems' until almost three weeks later, during which time I drove the vehicle daily.
- East Quogue, NY, USA
Total loss of power while driving. At 3022 miles the engine cut off while at 40-50mph. A smart data link was replaced. At 3619 miles the engine cut off again while accelerating at 40-50 mph. Both incidents happened within 5 minutes of starting the engine. Several alerts pop up on the screen to include loss of braking, hill assist, and service engine. First repair was for 10 days. Current repair is 3 days and counting. Currently I am aware of another F150 with the ecoboost 2.7 engine having the same problems with several attempts to fix.
- Chula Vista, CA, USA
- Citrus Heights, CA, USA