I was driving my 2015 Ford F150 when the power steering failed. I was driving on a curved road when the failure occurred, and I almost lost control of the vehicle. The code, "steering assist fault, service required" appeared. Days before, the steering felt tight. I had also been experiencing issues with the wiper blades turning on, and failing to turn off. I am the original owner of the truck, purchased it two years ago (almost to the day), and it currently has less than 38,000 miles. Ford will not honor the warranty because the dealership could not get the truck in for service until after it rolled over 36,000 miles. Luckily, I am an experienced driver with a commercial license or the complete steering failure would have resulted in an accident and damage to the vehicle and bodily injury.

- Estero, FL, USA

I can't keep it straight on highway, it doesn't flow with the road, very dangerous. I was a complete nervous wreck on a simple two hour trip with my parents.

- Littleton, CO, USA

VIN: [xxx] make: Ford F150 2015 on the morning of June 20th 2017, I was sitting in the passenger seat journaling and listing to music. The vehicle was parked and running because I was listening to the radio and enjoying the air conditioner. My husband had driven the vehicle and parked it. He had exited the vehicle and went up to his appointment and I was in the vehicle, in the passenger seat, journaling for at least ten minutes or more. I needed to use the restroom so I put my stuff in the bag at my feet, on the floor board on the passenger side. I reached over, gripped the key, turned it to the off position, removed the key from the ignition, the truck was fully off. I began opening the passenger door to exit the vehicle and realized the vehicle was rolling backwards. I slammed my door, tried to use the shifter but it did not move. I was steering the vehicle to the right knowing there were vehicles parked behind me. I threw the key in put it in drive and hit the brake, but it was to late and I had hit another vehicle. I was lucky nobody was in the other vehicle or behind my vehicle. Somebody could have been hurt or killed. I pulled the truck forwards, I parked and handled what had just occurred. I don"T know what to do. We no longer feel our vehicle is safe when in park. I know the 2017 models are having this same problem, if Ford still cant fix this problem two years later, why would I feel our vehicle is safe or trust that it does not have a defect that needs fixing?????" please help! thank you for your time. We just want to ensure our safety and the safety of others. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Canby, OR, USA

2015 Ford F150, 12500 miles. Truck steering wheel hangs randomly in a left hand curve. Have to force it back to center. This happens at speeds of 20 to 35 mph.has also kept assisting left in a left turn when I stopped turning left. It is a dangerous issue that needs serious attention. I have taken truck 2 times to my local Ford dealer, bert wolfe Ford. The first time they reprogrammed the steering. The 2nd time I left the truck from Monday morning go Friday afternoon. They test drove the vehicle and claim they can find no faults. I pick the truck up from the dealer, and the same issue haplens three times on the way home. They refuse to fix anything without the computer throwing a code.

- Winfield, WV, USA

Within the first year of use an intermittent (few days a week) vibration + humming / grinding type noise was present when turning (left and right) at low speeds (<25mph). The vibration sometimes cyclic, felt in steering wheel, and is audible from passenger seat. The vibration is distracting and often occurs when slowing down at stoplights or stop signs. The noise & vibration, however, remain when the brakes are not engaged. The noise & vibration exist while in 4X4 as well as 4X2 and 4A. The issue has been verified multiple times by service staff at 2 different dealerships. Vehicle has been in for service multiple times (3 prior) and parts have been replaced to attempt to address the issue (front iwe assemblies which were found to have partial leak, front left hub assembly found to have resistance / grinding was replaced). Sound / vibration remained after service. Vehicle currently in for service 4th time at dealership to address issue again (33 days+ and counting). No resolution yet.

- Brighton, MI, USA

The contact owns a 2015 Ford F-150. When a pay load of cement was placed onto the vehicle and driving various speeds, the vehicle veered from side to side uncontrollably. The vehicle was taken to the dealer where it was determined that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 36,000. The VIN was unavailable.

- Edgewater, FL, USA

I was in the left lane of a two lane left turn intersection. When the light turned green I stepped on the gas and turned the steering wheel for a normal left hand turn; however the truck continued to move in straight line and did not turn with the steering wheel. I then turned the steering wheel for a hard left and the truck still continued straight, then after a delay I felt the vehicle wheels turn left; luckily within enough time to prevent the truck from striking the car that was in the right, left turn lane who was making the turn as well. This is the second time this situation has occurred where the steering wheel and the vehicle wheels were not in sync and had endangered the safety of the passengers.

- Helotes, TX, USA

As soon as I took delivery of my new 2015 Ford F-150, I noticed the steering wanted to pull to the left. This occurred in all driving conditions and required keeping some "right" pressure on the steering wheel to make the truck go straight. Road conditions, weather conditions and vehicle speeds are not a factor. I have taken the truck back to the dealer's service department on three occasions over the past year for this and a couple of other issues. On only one occasion did the service department actually write up the steering issue on the work order because they talked me into purchasing some sort of "kit" that would fix the problem. I brought up the idea that if a "kit" was required to fix the problem, why would it not be covered under the warranty, but they dismissed that idea and I went ahead a paid for the "kit" ($300) and a realignment of the front end ($80). I figured if this would solve the steering issue, which I felt was a safety problem, I would go ahead and pay the money and have done with it. End result: The truck now still pulls to the left about 40% of the time, pulls to the right about 10% of the time and actually goes fairly straight the rest of the time. It seems as though turning corners or even changing lanes can cause the steering to change from pulling to the left to pulling to the right or maybe even going straight. I want to add that the "pulling" is not severe (more like drifting), but it is bothersome and causes me to have a good deal of concern. I have owned many vehicles over the years, but never had one with this sort of a steering issue.

- Kingman, AZ, USA

Purchased this vehicle on Nov 12 2015. There was a safety recall issued for this vehicle in May 2015 concerning upper intermediate steering shaft rivets not staked properly. The dealer was given notice by Ford in May 2015 that the vehicle was under recall and the vehicle was on their lot until Nov 12 2015. The dealer did not inspect or repair the problem before selling the vehicle to me, never mentioned a recall. I did not receive the initial recall notice sent in may of 2015 because I did not own the vehicle at the time. I received a reminder notice from Ford Motor Company Sept 2016 that the vehicle had not been repaired. Is it not a federal violation to sell a vehicle that is under a safety recall and not repaired? I have been driving this vehicle for 11 months. I have an appointment Oct 11 2016 for repairs at a different dealer.

- Wilmerding, PA, USA

Driving on interrstate 70 at 65 mph, I had several alerts begin flashing ranging from check 4X4, hill assist failure, 2H, parking brake and many more. In addition I lost power steering, brake lights and turn signals. I was able to drive truck home. This happened 4 more times. I called dealer and they suggested I drive it to their establishment some 20 miles away. I did not feel safe and contacted roadside assistance to tow the truck. I had to beg for a loaner one week later I received a call stating the technician needed to drive the truck to see if the same alerts happened even though they found 12 plus alerts when they analyzed the truck in their shop. I allowed this to occur as I wanted answers. I received a call today stating they had found the problem, a wire had became corroded in the steering column causing all the alerts to malfunction. They are replacing the entire column and my truck will be completed by Tuesday. I had purchased this truck just 4 months prior and have been a loyal Ford customer for 30+ years.

- Brazil, IN, USA

While driving - complete shut down of vehicle - loss of steering and acceleration. System warning says advance trac warning and shows a picture of a wrench. Stopped the vehicle - restarted and continued to happen. Very dangerous as it happened while driving - had to coast to the side of the road.

- Ponte Vedra Beach, FL, USA

The contact owns a 2015 Ford F-150. While driving approximately 40 mph, the steering wheel began to make a clunking nose. When driving over a bump or rough terrain, the contact felt the vibration in the steering wheel. In addition, the vehicle would veer to the right. The contact took the vehicle to the dealer where it was diagnosed that the tires needed to be rotated, and the clockspring and steering column needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and stated that the failure was common; however, there was no remedy. The approximate failure mileage was 9,000.

- Pleasant Plain, OH, USA

Vehicle has a electric componet that controls rackeet pinion unit.when driving vehicle driftts to right and left, worse if I take hands off steering wheel not ot of alignment double checked with Firestone mechanic drove and checked steering steeriing unit over compensating. Ford dealer cant repair told they have a flyer this is suppose to happening only 1200 miles on vehicle purchased Dec, 2015 all test done on flat surface general manager evan drove vehicle after Firestone mechanic report.

- Goldsboro, NC, USA

My truck has been in the shop 4 times before of drifting to the right. I purchased last month Dec 2015 the first time the realigned it, the second cross rotated and realigned, third they said the put it in a learning mode and the fourth they changed out the steering mechanism. I still have the problem having to maintain pressure to the left and when I let go it goes to the right.

- New Port Richey, FL, USA

Steering is very sensitive to the road and constantly drifts to the right. I've checked it on city roads back roads and interstate driving. According to the dealership everything is in working order.

- Houma, LA, USA

My 2015 Ford F150 platinum has a problem that it keeps telling the driver to put their hands on the steering wheel. It does not matter where on the steering wheel the driver puts their hands, if it is one hand or both hands, the errors keep popping up on the screen and causing a alarm bell to sound. To make the alarm go off, you must either 1) take a hand off the steering wheel to hit an "ok" button or 2) shake the steering wheel left/right (quick swerve). The problem happens at all speeds, in city, country, and interstate driving. It can sometimes immediately re-trigger (within milliseconds) of hitting the "ok" button. No amount of pressure holding the steering wheel makes any difference, and it does not matter where on the steering wheel you hold it, it will still trigger. It triggers at any time of the day, sunny, cloudy, or dark. I view this as a safety issue for two reasons: 1) the error eronously triggers a lot while driving and 2) you must ironically do the opposite of the warning to make the warning go away, take your hand off the steering wheel to hit an "ok" button. This problem has been happening on my 2015 Ford F150 platinum since I purchased it. My first documented complaint to the dealer was the 12th day of ownership at 493 miles. I have purchased a car dvr to record the truck's behavior for this (and another) safety problem. I have many recordings of this issue. I have had it in the dealer shop many times, yet they have either said it is working as designed, or that there is no way to fix it.

- Story City, IA, USA

Slight steering vibration from 30 mph on up. Problem is much worse when towing a trailer (loaded or unloaded). Steering wheel vibration is excessive. Has been a problem since new (4900 miles currently since purchase in May 2015). Has been looked at several times now with no resolution

- Elk River, MN, USA

The contact owns a 2015 Ford F-150. The contact stated that the steering wheel failed. The steering wheel swerved out of control while the contact drove between 60 to 70 mph. The contact had to decelerate to 40 mph to bring the steering wheel under control. The vehicle was taken to the dealer for inspection. The dealer test drove the vehicle and was unable to duplicate the failure. The manufacturer was not contacted. The failure mileage was 3,500.

- Hadley , MA, USA

Since initial test drive, steering has been drifting and pulling. Been to service 3 times and dealership says normal with electrical steering. Unsafe as vehicle is constantly drifting off track and requires resistance on steering wheel to keep straight.

- Agua Dulce, CA, USA