6.3
fairly significant- Typical Repair Cost:
- $160
- Average Mileage:
- 40,700 miles
- Total Complaints:
- 6 complaints
Most common solutions:
- replace with aftermarket dorman lug nuts (4 reports)
- not sure (2 reports)
the dealership rotated tires at every oil change and did not say a word.I saw that they were looking differen t and then when I went to buy new tires they told me my lug nuts needed replacing They were pretty expensive.
- Mark H., Cuyahoga Falls, OH, US
How can a company put cheap lug nuts on a $55,000 truck and now I have to pay to get new ones? I get my tires rotated every 5,000 miles. Ridiculous.
- Crystal H., Culpeper, VA, US
The lug nuts have to be replaced I saw a class action suit about this problem, I would live to know how to become part of it. I have to replace my brake pads and rotors. My husband thinks they might have worn down more quickly because the wheel is not snug to the rotor, so it rides uneven.
- Jolene R., Palm Bay, FL, US
I just got my original tires replaced at only 45k miles. Afterwards I noticed that the lug nuts (front wheels) were severely round off. I took my truck back to the tire store to complain about the damaged lug nuts and they told me that it was a Ford defect which has led to a lawsuit. I initially thought they were BS-ing me until I looked it up for myself. I noticed that the defective lug nuts were only on the front wheels and not the rear which makes me think if heat is a factor. Regardless, as of now Ford doesn't appear to be stepping up and voluntarily correcting the problem nor are they providing corrected lug nuts so if we buy Ford replacements we will likely have this issue again. So... I'm looking for a quality lug nut to fit OEM wheels.
- Robert K., Douglasville, GA, US
The Ford place told me the last time I had the tires rotated that my lug nuts where getting rounded off, and they would sell me a new set for $205 dollars. I ignored it until I got my tires rotated at another shop and they couldn't do it because the lug nuts were rounded off. When I looked online for replacement lug nuts, everyone was out stock because of this issue so ended up paying about the same from two different suppliers to get the replacements and then it cost $35 to take to a tire shop for them to use specialty tools to get them off. Lucky I did have a flat; that tire shop said there was a class action lawsuit against Ford that was filed last summer. Not right for them to gouge folks for $10 a lug nut when they applied faulty lug nuts to a $59,000 vehicle
- pawpawjerry, Mesquite, US
I had a 2010 F-150 pickup and after many oil changes and tire rotations, a service tech at an oil change store informed me that they had problems with getting the lug nuts off because of the chrome cover. I went to an auto parts store and purchased solid lug nuts that cost me over $100.
Fast forward to 2015. I purchased another F-150 pickup and the sales manager informed me that the lug nuts were solid. I took his word for it. The Ford dealership sales manager lied. After my first oil change the service tech told me that it was the same lug nut. Fast forward to a week ago when I had an auto service center installed new tires for me. Today my neighbor and I were all set up to do my own brake job. We could not get a single lug nut off. We tried several sockets to no advantage. Then we went to the factory car jack and lug wrench that comes with all new vehicles and it wouldn't even go on the lug nut.
Ford Mfg., Ford Dealerships and Ford Sales Managers need to step up and fix this problem. I'm glad I found this problem today because in a month I am taking a long road trip to Montana. Would it be terrible if I had a flat tire in the middle of nowhere and couldn't change my tire? Fix the problem Ford and get completely away from these worthless chrome covered lug nuts.
- David P., Sachse, US