The contact owns a 2015 Ford F-150. The contact stated that while driving 70 MPH, the upper frame used to hold the rear power slider rear window privacy glass into place detached, and the glass fell forward. There were no injuries sustained. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was notified of the failure and referred the contact to a glass repair technician for the repair. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 43,500. The contact stated that the vehicle was taken to two dealers and they never heard of the issue before. A technician from a glass company identified the issue and was familiar with the glass defect with Ford vehicles.

- Moneta, VA, USA