10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
17 / 0
Average Mileage:
29,012 miles

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« Read the previous 20 complaints

problem #100

Aug 272017

F-150

  • 21,600 miles
Just over 21000 miles on my 2016 F150. While pulling into a parking spot right after getting my truck washed, the engine revved and I had no brakes. Pushed brakes all the way to the floor again and again to no avail. Truck jumped the curb and smashed into the wall. Crash warning lights/ alarm did not go on and the airbag did not deploy, though the airbag light came on. Truck filled with smoke...but cleared out relatively quickly. Brakes seemed fine after that....in the shop now...see what Ford has to say.

- Oxnard, CA, USA

problem #99

Aug 202017

F-150

  • miles
As a Ford owner why was I not notified of possible brake issues with my F150? I was driving home from the airport on Sunday morning on the freeway when a light came on about brake fluid. I tested my brakes. They worked. I continued cautiously to my exit. For whatever reason (grace of god) I took my foot off the gas when I got off on the off the exit. As I neared the stop light and applied the brake, I found I didnt have any!!!! the E brake barely stopped me. Had I not decelerated when I did I would not have been able to stop! I could've been killed!!! when I called Ford they never mentioned any issues!!! I pull a travel trailer and had a trip planned this upcoming week. Had this happened then the outcome could've been horrific! how can I trust that once the vehicle is fixed it is safe" im afraid to take my grand kids in my car! how can I trust Ford when they weren't up front about the situation to begin with. Do we wait for fatalities before we do something? what's my recourse" I have always been a strong Ford supporter (my mom retired from Ford) but am extremely disappointed by Ford and by any and all agencies that govern notifications of such issues. I should not have to be web surfing to find out that there are issues. I have a brand new rig for a reason and am paying for it with the expectation that I can feel safe in my rig!

- Veradale, WA, USA

problem #98

Aug 012017

F-150

  • miles
The truck just turned 10,000 and now the brake pedal has gone very soft and it requires pushing the pedal to the floor to get the brakes to activate. Gentle driving, regular service, not a fluid issue. This truck has the 2.7 ecoboost engine.

- Juneau, AK, USA

problem #97

Aug 052017

F-150

  • 44,000 miles
Brakes did not function properly, checked reservoir empty but no fluid on ground

- Bedford, TX, USA

problem #96

Jul 292017

F-150

  • 15,000 miles
After owning this vehicle for 1 month, the breaks failed on me while I attempted to stop at a stop sign before pulling out onto a highway. The break pedal went straight to the floor and I rolled out into traffic instead of stopping. This is my main family vehicle, it is what I drive my 2, 3-year old children in 99% of the time. I looked for a recall status and found multiple complaints of this issue online, but no recall being issued. I am terrified to use the vehicle now and I am now stuck with it for a minimum of the next 6yrs till it's paid off. If this had happened while I was on a family vacation towing a 6000 pound trailer (what this vehicle is intend for in my family) my family could have been seriously injured or died! now I'm stuck with a $35K vehicle, not feeling safe taking our family vacations and my $17K camper just sits here unused because I don't have a safe vehicale to use for towing.

- Harding, PA, USA

problem #95

Jul 032017

F-150

  • 8,558 miles
The contact owns a 2016 Ford F-150. While driving 60 mph, the vehicle stalled without warning, completely lost power, and had very limited braking functionality. The contact was able to stop and restart the vehicle. Ford of monroeville, Alabama was made aware of the failure and replaced the ABS and brake sensors, and reprogrammed the vehicle; however, the failure recurred at least seven times. The manufacturer was made aware of the issue and provided case number: Cas-12779235. The failure mileage was 8,558.

- Lenox, AL, USA

problem #94

Jul 162017

F-150

  • 20,000 miles
2016 F-150 platinum with 20K miles just had "low brake fluid" notice come on as I started pulling out of parking lot that was downhill and realized I had no brakes when the pedal went to the floor. I quickly used emergency brake to stop the truck and pull back into parking space. Pulled up the hood to find the reservoir was low. Pulled up good ol google and what do you know... its a common problem with the master cylinder. Glad I wasn't driving with my kids towing the boat going downhill. Off for repair.

- Gilroy, CA, USA

problem #93

Jul 052017

F-150

  • 45,000 miles
The contact owns a 2016 Ford F-150. While operating the vehicle, an audible alarm was suddenly activated and a message reading "low brake fluid" displayed. Moments later, while attempting to stop the vehicle, the brake pedal extended to the floor and the vehicle would not immediately stop. The vehicle was taken to the dealer (chestatee Ford located in dahlonega, Georgia). The mechanic diagnosed that the master cylinder and cv boot were both faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 45,000.

- Gainesville, GA, USA

problem #92

Oct 072016

F-150

  • 40 miles
The contact owns a 2016 Ford F-150. While driving at any speed, the vehicle made noises from the engine and transmission areas. The contact stated that the vehicle consumed too much fuel and the air conditioning blew hot air. Also, the oil low pressure warning indicator illuminated and flashed off and on. The contact also stated that the brakes squeaked and the front passenger side tire deflated. The vehicle was taken to the dealer (koons Ford in sterling, va) for diagnostic testing. The dealer found nothing wrong with the vehicle; however, the failures recurred several times. The contact stated that the vehicle was taken to the same dealer several times and, during one of the visits, the engine was replaced without the contact's consent. The manufacturer was made aware of the failures and did not assist. The vehicle was not completely repaired. The failure mileage was approximately 40.

- Fairfax, VA, USA

problem #91

Jun 252017

F-150

  • 10,000 miles
Backed out driveway and had no brakes (pushed on peddle all the way and went to floor. Vehicle didn't slow) had brakes day before and no warning, nor fluid anywhere. Reservoir was visibly well below minimum. Looking back, I did smell hydraulic oil night before when I pulled in garage. Dealer said fluid leaked into powerbooster

- Lakeville, MN, USA

problem #90

Jun 252017

F-150

  • miles
The contact owns a 2016 Ford F-150. The contact stated that while driving down a hill, the brake pedal went to the floorboard, failed to stop the vehicle and the contact crashed into a guard rail. The vehicle was towed to the contacts residence and a dealer was notified (diffee Ford Lincoln, 1681 East interstate 40, el reno, ok 73036, and phone number: (405) 262-4546). A police report was filed. The driver sustained minor bruising and no medical treatment. The manufacturer was contacted to determine why the brakes failed to function. The vehicle was not included in NHTSA action number: RQ16001 (service brakes, service brakes, hydraulic). The contact was waiting on a response from the manufacturer. The VIN was not available. The failure mileage was not available.

- Hinton, OK, USA

problem #89

Jun 242017

F-150

  • 27,700 miles
While driving my truck I had total loss of brake function without warning. Further investigation showed the fluid reservoir was empty despite no evidence of leaks. I feel this is inline with the brake booster/master cylinder recalls of 2013-2014 year models. I suspect the brake fluid has been drawn into the vacuum booster. I'm awaiting dealership service at this time. I was on a mountain road and luckily we were on a level spot instead of on a hill.

- Rio Rancho, NM, USA

problem #88

Jun 102017

F-150

  • 22,300 miles
I experienced a sudden and complete loss of my brakes while backing out of my garage. When it happened it was instantaneous and I had no braking power at all. The brake light came on immediately and low brake fluid light was also on. The Ford dealer confirmed upon repair that the master cylinder dumped most or all of my brake fluid into the brake booster. They repaired the issue, but used the same factory parts my truck was made with. What's to say this won't happen again"?"

- Littleton, CO, USA

problem #87

Jan 272017

F-150

  • 10 miles
I agreed to purchase this F150 on 1/27/2016 but requested that the mushy brakes be repaired first (pedal goes to floor). Went back to dealer 1/27 to complete paperwork and pick up repaired truck. Was told that the truck was checked by the service dept. And that brakes were normal. I completed the paperwork but left the truck there to be checked by the service dept. Again the next morning. I got a phone call the next morning saying the brakes had been fixed and the truck was ready for pickup. When I arrived at the dealership I went to the truck and pressed the brake pedal and it went to the floor. I was told that it had been checked by four service techs and all agreed that the brakes were fine. They also gave me a service report saying the brake operation was normal. I took the truck home that afternoon since it didn't appear that this service dept was not qualified. On 1/31 I took the truck to a different dealer. They said the master cylinder was by-passing and ordered a new one. It came in the next day and I took the truck in for repair. After the truck was "repaired" I got in the truck to head back home. The brake pedal went to the floor. I went back in and reported that it was the same as before. After discussions, the service dept got a new truck off of the sales lot and showed me that this break pedal also went to the floor, so this pedal operation was normal. I took my truck and returned home. Now I have a very expensive truck that I am afraid to drive. After an internet search for mushy brakes I find that there are many other owners with the same problem. I called myford and told there were no other reports on this. They suggested taking the truck to another dealership. This third dealer said they would have to keep the truck for 5 days before they could even look at it. I did not leave it. Myford then suggested a 4th dealer. Haven't been there yet.

- Destrehan, LA, USA

problem #86

Jun 092017

F-150

  • 9,000 miles
While on the road, began to notice brake pedal travel was softer and closer to the floor before any braking action occurred. Stopped at the last red light before arriving home. While sitting at the light, I steadily pressed harder on the pedal, and it reached the floor. Pulled into driveway and duplicated the same test. When purchased new, the brake pedal was very sensitive to the touch, and braking was quick to react. We had to adapt to that so as not to throw ourselves forward in our seats when applying the brakes. But that's not the issue now. The issue now is one of feeling the brakes can not be trusted, so much so that something needs to be fixed. Truck is in for service as I type. Dealer says they haven't been able to duplicate what I've reported. That seems to be the norm in many consumer complaints I've researched from owners of this very same vehicle, with much of the same braking issues. Some of those complaints mentioned minor accidents, and other evasive actions needed to avoid damage or personal injury. Meanwhile, I'm waiting for dealer's next response.

- Newark, DE, USA

problem #85

Jun 072017

F-150

  • 35,000 miles
August 2016 16400 miles brake pedal dropped to floor with very limited braking, had to use emergency brake to stop vehicle. Brought to Ford dealership, master cylinder was replaced, all was good until May 2017 when pedal again dropped unexpectedly. Brought to Ford dealer, they had the truck for 5 weeks and I was told there was a computer error but they could not replicate the problem and I was given the truck back. June 7th 2017 pedal is slowly dropping to the floor, brought it back to Ford, I was told that it is normal for the pedal to go all the way to the floor. He vehicle is unsafe to drive.

- Fort Mill, SC, USA

problem #84

May 082017

F-150

  • 5,700 miles
Sudden brake loss with no warning lights happens occasionally when coming to a stop. Vehicle doesn't stop all the way

- Wake Forest, NC, USA

problem #83

May 042017

F-150

  • 25,000 miles
I was driving down a busy 3 lane street, when I tried to apply my brakes the pedal went all the way to the floor and did very little to slow the truck, then the brake fluid low alarm went off. I pulled off the road into a parking lot to avoid other cars and applied my emergency brake to stop. I checked the brake fluid reservoir and it was empty, so I inspected all around under the truck and found no leaks or signs of leaking. 3 days before this I called the dealership and complained the brakes were starting to make some noise and didnt feel quit right, they said its probably dust and brakes are not covered under the warranty so you will need to pay to have them checked out. This truck is not even a year old! I drive this truck for work and to haul my family in it, now I don't feel safe, I should have never sold my old F150.

- Amity, OR, USA

problem #82

Apr 032017

F-150

  • 10,000 miles
The brakes on my 2016 F150 are super sensitive and tend to lock up at low speed. No matter how easy you apply them they tend to cause you to jerk forward upon applying them.

- Richmond, KY, USA

problem #81

Mar 312017

F-150

  • 10,000 miles
In November 2016 just 8 months after our truck was purchased my husband was trying to stop at a red lightin our neighborhood and the brakes went all the way to the floor and di'd not stop, the brakes did not work. Luckily there was not an accident or injury this time. We took the vehicle to Ford in grapevine and they told us the master cylinder in the. Takes needed to be replaced so they replaced it. 3 months later in March 2017 my husband was in traffic turning at a light to merge onto the highway, traffic came to a stop and he tried to stop and again the brakes went all the way to the ground and they didn't work nor did they stop the vehicle. This time he rear ended a lady in an SUV. He said he had plenty of time to stop and was luckily going at a reduced speed but still was unable to stop or slow before colliding with another vehicle due to brake malfunction. The truck is now at grapevine Ford again and we have yet been told what the issue was. Both times these incidents occurred there was no warning, no lights, nothing that we noticed that could indicate an issue. We have had tons of other issues with this truck, drivers side seatbelt broke, air conditioning unit broke, skylink system shorted and brake failure. We have been refused a replacement vehicle by Ford and are currently dealing with lawyers but that could take 3 more months. I am furious that no consideration has been given to me and my family over these issues. Have they fixed our vehicle? sure, but I am terrified to put my babies in this truck ever again no matter fixed or not. The next time we may not be so lucky and I can not take that chance. This is a work and family vehicle and our work/finances have been severely compromised as we pay a lot of money for this truck. I am extremely disappointed with Ford and their customer service and their product and hope this may help get our issues resolved.

- Fort Worth, TX, USA

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