10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
18 / 0
Average Mileage:
28,550 miles

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« Read the previous 20 complaints

problem #107

Mar 032018

F-150

  • 2,911 miles
While driving at highway speed 70 mph electric emergency brake engaged without warning causing sudden and sustained loss of speed. Shortly after truck was pulled to the side of the road rear brake area was noted to have burnt odor emitting from the area. Further attempts to evacuate the vehicle from the roadway were unsuccessful as the vehicle rear wheels intermittently locked up while the truck was in forward motion.

- Arlington, TX, USA

problem #106

Oct 152017

F-150

  • 8,000 miles
Brakes have completely ceased working at random times. Three times total: The vehicle will be in motion (at varying speeds) and when brake is applied, the pedal goes all the way to the floor with little resistance. One time I was traveling at 55 mph on the highway and had to stop suddenly for slow traffic - I was forced to use the emergency brake. Another time I was traveling at approximately 20 mph approaching a red light and I had to use the emergency brake to stop. The third time I was decelerating and trying to brake to take a hard right turn and the brakes didnt work; fortunately the I was already at a reduced rate of speed and the hard turn in slowed the vehicle enough that I was able to make the turn. But the truck traveled through my lane into the oncoming lane of traffic. Thankfully no cars were waiting at that intersection.

- Austin, TX, USA

problem #105

Oct 052017

F-150

  • 9,800 miles
The contact owns a 2016 Ford F-150. While driving 40 mph, the brake pedal traveled to the floor when the brake pedal was depressed. The contact released the brake pedal; however, the brake pedal traveled to the floor again. The contact pulled off the road in order to decelerate and then applied the emergency brake. The vehicle was towed to fairway Ford of evans (4333 Washington road, evans, ga 30809; 706-854-9200) where it was diagnosed that the brake master cylinder failed and needed to be replaced. The vehicle was repaired; however, the contact had to depress the brake pedal to the floorboard to completely stop the vehicle, regardless of speed. The contact informed the same dealer of the failure and was advised to contact the manufacturer. The manufacturer was made aware of the failure and opened case number: Cas/13380795; however, the matter was still being resolved. The approximate failure mileage was 9,800.

- Grovetown, GA, USA

problem #104

Oct 122017

F-150

  • 47,000 miles
The contact owns a 2016 Ford F-150. While driving 70 mph, the brakes failed, but were able to function slightly. The contact pulled the vehicle over to the side of the road and drove with partial braking ability. The contact drove to the dealer (sanderson Ford, 6400 N 51st ave, glendale, AZ 85301) where it was not diagnosed; however, the dealer roughly informed the contact that the master cylinder of the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. A case number was not provided. The approximate failure mileage was 47,000. The VIN was not available.

- Phoenix, AZ, USA

problem #103

Sep 282017

F-150

  • 18,000 miles
While driving on rural Maryland road, complete loss of brakes without warning other than "low brake fluid" warning less than two minutes beforehand. No accident, fortunately. I understand that this is a known issue and that Ford has not issued a recall for this extremely dangerous defect. Dealer has said that it will rebuild master brake cylinder and brake booster, using manufacturer original equipment but cannot state reason or cause for failure, nor provide any assurance that failure will not recur. Please compel a recall, if that is within NHTSA power.

- Leesburg, VA, USA

problem #102

Sep 132017

F-150

  • 10,000 miles
Driving at 65mph, all of a sudden said brake fluid out, emergency brake was not on, said it was, pulled to side of highway, tested emergency brake, not engaged, had to push brake pedal all the way to floorboard, coasted to dealer nearby. Dealer has said, complete failure of master cylinder and brake line leak

- Reno, NV, USA

problem #101

Aug 192017

F-150

  • 9,300 miles
On 8-19-17 truck was moving at about 30 mph on a street, went to stop at a stop sign, brake pedal went all the way to the floor, truck would not stop. Released brakes, and tried again, this time pumping the brake pedal. Truck stopped this time. Continued on, brakes felt spongy but would stop and started feeling normal again. On 8-26-17 same scenario occurred. Dropped truck off at Ford dealership on 8-28-17. As of 8-31-17 dealership has not duplicated problem, found any fluid leaks and has not solved problem. Just a side note. My brother in-law has the same exact truck and experienced the same situation about a year ago. At that time the dealership replaced the master cylinder and has seemed to solve his problem. I have also googled this problem and it seems to be a problem with other owners. Some have had the master cylinder replaced. I suggested this to the service writer at the dealership, service writer has declined to replace master cylinder since they can not duplicate problem or find any leaks.

- Lawrenceville, GA, USA

problem #100

Aug 272017

F-150

  • 21,600 miles
Just over 21000 miles on my 2016 F150. While pulling into a parking spot right after getting my truck washed, the engine revved and I had no brakes. Pushed brakes all the way to the floor again and again to no avail. Truck jumped the curb and smashed into the wall. Crash warning lights/ alarm did not go on and the airbag did not deploy, though the airbag light came on. Truck filled with smoke...but cleared out relatively quickly. Brakes seemed fine after that....in the shop now...see what Ford has to say.

- Oxnard, CA, USA

problem #99

Aug 202017

F-150

  • miles
As a Ford owner why was I not notified of possible brake issues with my F150? I was driving home from the airport on Sunday morning on the freeway when a light came on about brake fluid. I tested my brakes. They worked. I continued cautiously to my exit. For whatever reason (grace of god) I took my foot off the gas when I got off on the off the exit. As I neared the stop light and applied the brake, I found I didnt have any!!!! the E brake barely stopped me. Had I not decelerated when I did I would not have been able to stop! I could've been killed!!! when I called Ford they never mentioned any issues!!! I pull a travel trailer and had a trip planned this upcoming week. Had this happened then the outcome could've been horrific! how can I trust that once the vehicle is fixed it is safe" im afraid to take my grand kids in my car! how can I trust Ford when they weren't up front about the situation to begin with. Do we wait for fatalities before we do something? what's my recourse" I have always been a strong Ford supporter (my mom retired from Ford) but am extremely disappointed by Ford and by any and all agencies that govern notifications of such issues. I should not have to be web surfing to find out that there are issues. I have a brand new rig for a reason and am paying for it with the expectation that I can feel safe in my rig!

- Veradale, WA, USA

problem #98

Aug 012017

F-150

  • miles
The truck just turned 10,000 and now the brake pedal has gone very soft and it requires pushing the pedal to the floor to get the brakes to activate. Gentle driving, regular service, not a fluid issue. This truck has the 2.7 ecoboost engine.

- Juneau, AK, USA

problem #97

Aug 052017

F-150

  • 44,000 miles
Brakes did not function properly, checked reservoir empty but no fluid on ground

- Bedford, TX, USA

problem #96

Jul 292017

F-150

  • 15,000 miles
After owning this vehicle for 1 month, the breaks failed on me while I attempted to stop at a stop sign before pulling out onto a highway. The break pedal went straight to the floor and I rolled out into traffic instead of stopping. This is my main family vehicle, it is what I drive my 2, 3-year old children in 99% of the time. I looked for a recall status and found multiple complaints of this issue online, but no recall being issued. I am terrified to use the vehicle now and I am now stuck with it for a minimum of the next 6yrs till it's paid off. If this had happened while I was on a family vacation towing a 6000 pound trailer (what this vehicle is intend for in my family) my family could have been seriously injured or died! now I'm stuck with a $35K vehicle, not feeling safe taking our family vacations and my $17K camper just sits here unused because I don't have a safe vehicale to use for towing.

- Harding, PA, USA

problem #95

Jul 032017

F-150

  • 8,558 miles
The contact owns a 2016 Ford F-150. While driving 60 mph, the vehicle stalled without warning, completely lost power, and had very limited braking functionality. The contact was able to stop and restart the vehicle. Ford of monroeville, Alabama was made aware of the failure and replaced the ABS and brake sensors, and reprogrammed the vehicle; however, the failure recurred at least seven times. The manufacturer was made aware of the issue and provided case number: Cas-12779235. The failure mileage was 8,558.

- Lenox, AL, USA

problem #94

Jul 162017

F-150

  • 20,000 miles
2016 F-150 platinum with 20K miles just had "low brake fluid" notice come on as I started pulling out of parking lot that was downhill and realized I had no brakes when the pedal went to the floor. I quickly used emergency brake to stop the truck and pull back into parking space. Pulled up the hood to find the reservoir was low. Pulled up good ol google and what do you know... its a common problem with the master cylinder. Glad I wasn't driving with my kids towing the boat going downhill. Off for repair.

- Gilroy, CA, USA

problem #93

Jul 052017

F-150

  • 45,000 miles
The contact owns a 2016 Ford F-150. While operating the vehicle, an audible alarm was suddenly activated and a message reading "low brake fluid" displayed. Moments later, while attempting to stop the vehicle, the brake pedal extended to the floor and the vehicle would not immediately stop. The vehicle was taken to the dealer (chestatee Ford located in dahlonega, Georgia). The mechanic diagnosed that the master cylinder and cv boot were both faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 45,000.

- Gainesville, GA, USA

problem #92

Oct 072016

F-150

  • 40 miles
The contact owns a 2016 Ford F-150. While driving at any speed, the vehicle made noises from the engine and transmission areas. The contact stated that the vehicle consumed too much fuel and the air conditioning blew hot air. Also, the oil low pressure warning indicator illuminated and flashed off and on. The contact also stated that the brakes squeaked and the front passenger side tire deflated. The vehicle was taken to the dealer (koons Ford in sterling, va) for diagnostic testing. The dealer found nothing wrong with the vehicle; however, the failures recurred several times. The contact stated that the vehicle was taken to the same dealer several times and, during one of the visits, the engine was replaced without the contact's consent. The manufacturer was made aware of the failures and did not assist. The vehicle was not completely repaired. The failure mileage was approximately 40.

- Fairfax, VA, USA

problem #91

Jun 252017

F-150

  • 10,000 miles
Backed out driveway and had no brakes (pushed on peddle all the way and went to floor. Vehicle didn't slow) had brakes day before and no warning, nor fluid anywhere. Reservoir was visibly well below minimum. Looking back, I did smell hydraulic oil night before when I pulled in garage. Dealer said fluid leaked into powerbooster

- Lakeville, MN, USA

problem #90

Jun 252017

F-150

  • miles
The contact owns a 2016 Ford F-150. The contact stated that while driving down a hill, the brake pedal went to the floorboard, failed to stop the vehicle and the contact crashed into a guard rail. The vehicle was towed to the contacts residence and a dealer was notified (diffee Ford Lincoln, 1681 East interstate 40, el reno, ok 73036, and phone number: (405) 262-4546). A police report was filed. The driver sustained minor bruising and no medical treatment. The manufacturer was contacted to determine why the brakes failed to function. The vehicle was not included in NHTSA action number: RQ16001 (service brakes, service brakes, hydraulic). The contact was waiting on a response from the manufacturer. The VIN was not available. The failure mileage was not available.

- Hinton, OK, USA

problem #89

Jun 242017

F-150

  • 27,700 miles
While driving my truck I had total loss of brake function without warning. Further investigation showed the fluid reservoir was empty despite no evidence of leaks. I feel this is inline with the brake booster/master cylinder recalls of 2013-2014 year models. I suspect the brake fluid has been drawn into the vacuum booster. I'm awaiting dealership service at this time. I was on a mountain road and luckily we were on a level spot instead of on a hill.

- Rio Rancho, NM, USA

problem #88

Jun 102017

F-150

  • 22,300 miles
I experienced a sudden and complete loss of my brakes while backing out of my garage. When it happened it was instantaneous and I had no braking power at all. The brake light came on immediately and low brake fluid light was also on. The Ford dealer confirmed upon repair that the master cylinder dumped most or all of my brake fluid into the brake booster. They repaired the issue, but used the same factory parts my truck was made with. What's to say this won't happen again"?"

- Littleton, CO, USA

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