10.0
really awful- Crashes / Fires:
- 21 / 0
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 29,410 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Ford F-150. While driving approximately 30 mph, the brakes failed to stop the vehicle when the brake pedal was depressed. Also, 'low fluid' displayed and the brake pedal traveled to the floorboard. The vehicle was cautiously driven to an independent mechanic who diagnosed that the brake booster and master cylinder were faulty and needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 68,767.
- Sacramento, CA, USA
Came to a stop sign and everything worked, at the next stop sign it was as if someone flipped a switch (residential area with many intersections). My brake pedal would sink to the floor and could barely stop the truck. However if slamming the brakes the ABS would function and stop the truck as expected. Inspected brake system and fluid level was above minimum in the reservoir and found no external leaking of brake fluid (failure was internal to the master cylinder). Towed back home and isolated master cylinder and found it to be the issue. Replaced master cylinder and brakes function properly again. (when I removed the master the boosted still held vacuum and fluid was not leaking into booster. )
- Kentwood, MI, USA
Left my home this morning and approached a stop sign and almost lost complete braking on my vehicle. Brake pedal was firm but almost no stopping ability. Brake fluid reservoir is full and brake pads and rotors are in good condition.
- Richmond, VA, USA
Complete brake failure. Parked truck and brakes worked normally. 15 minutes later started engine and brake pedal went to the floor. Brake fluid reservoir was empty. No leakage at wheel cylinders or master cylinder. 36,000 miles. No prior warning of low fluid until the failure happened. Towed to local Ford dealer.
- El Campo, TX, USA
After driving for on for about an hour I pulled off the highway and my brake peddle went very soft. Brake fluid low warning and my brake light came on. I go the truck stopped (slowly) and checked fluid - virtually empty. I nursed the truck to a service station filled fluid drove about 7 miles slowly to home and light came on again. Pulled in fluid was gone. Found that the fluid was leaking into the booster cylinder. Have to replace the master and booster cylinder. This appears to be an open investigation and it needs to be elevated before someone is seriously hurt. This could have been an accident easily.
- Borden, IN, USA
My 2016 Ford F150 had total brake failure with out warning, this almost resulted in a major vehicle acident. The occured on a busy street with out warning the truck lost all braking and ability to stop.
- San Antonio, TX, USA
On 05/11/19 while driving I experienced nearly complete brake failure. I took the truck to my local mechanic who diagnosed the failure due to the master cylinder rupturing. Sequentially the leaking brake fluid drained into the brake booster which also had to be replaced. As this happened while I was driving it was quite miraculous no one was injured.
- Kensington, MD, USA
I went to drive into my garage and pushed the brake to stop and the peddle went to the floor. I pushed as hard as I could and it finally stopped just before I hit the back of the garage. It also happened then I was backing out of my garage. Same thing happened when I was on the road in traffic. I was going slow at the time. Sometimes the brake will be very stiff to push also. The peddle will barely depress. Like there is no power brakes. No warning lights come on in any of these situations. There is no warning at all. This needs to be fixed.
- Lindley, NY, USA
Brakes failed and it is related to the brake booster and master cylinder. Have to replace both at a cost of $1500. My understanding is Ford is aware of this issue but has not fixed the problem.
- Havre De Grace, MD, USA
I got up started mt truck drove to work as normal. Got into my truck after work started it and the brake light was on and the truck was digging multiple times. The brake pedal when pressed went all the way to the floor. I got out popped the hood and looked theres fluid in the brake reservoir. I looked on the ground and on the motor for leakage and theres nothing anywhere.
- Hominy, OK, USA
The contact owns a 2016 Ford F-150. The vehicle was taken to mike bass Ford (440-934-3673, located at 5050 detroit rd, sheffield, oh 44035) for brake repairs. The contact stated that the rotors and brake pads needed to be replaced, but were not properly repaired. The contact did not provide specifics about the failure he experienced. The dealer stated that nothing else could be done. The manufacturer was made aware of the failure and referred the contact back to the same dealer. The vehicle was not repaired. The failure mileage was approximately 21,000.
- Lorain, OH, USA
I was told by the sales person, (xxxxx), that the truck is under a bumper to bumper warranty, and a Ford company warranty that includes even the light bulb. After just few days of driving, I noticed some vibration of the truck, bad oil burning in the cabine, griding of the wheels when I have to take sharp corners and many more issues. Called the covington Ford dealer about the problems/issues I have with the truck. I was told to take it to a Ford dealer to have it inspected. Did that. Called covington Ford and they told me to take it over to theyr dealer and they will checked and fix it. Left the truck for over a week with them I called to see what's going on with my truck. I was told they fixed everything.now the vibration is getting worse. Called again covington Ford with same problems. I told them I'll go on a hunger strike in front of their dealer and Ford company main office. And I will if the problem is not solved. The owner of covington Ford contacted me by phone, and left me a mesage that thy will take care of the truck or get me another truck. Drove again to their dealer on a Saturday morning. The sales person, (xxxxx), took a test drive and he said that yes, there are to many problems with the truck, so, I'm gonna get another one. After over 3 hours of back and forth with the owner and general manager, they offer me a older model,2015, and lower XL model. Now I have F150 2016xlt. Did not accepted, so they told me to hit the road. As I said, I'm gonna go on a day hunger strike, call all the media outlets. Even I'll put it on face book. Covington Ford should be responsable and inspect the cars before they offer it for sale. I hope that you will help me to solve this problem before I'll go on a hunger strike. All I want from covington Ford to stand behind their sales, honor the warranties. Thank you. A very disappointed customer. (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Lawrenceville, GA, USA
An unsafe, road hazard, a booby trap F150 truck. This is what I got from a Ford dealer in covington. An unsafe truck.whose fault that the truck is on the roads" would like to find out. Ford comp. Or the dealer? we are an older, seniors, minority couple just trying to buy our first F150 truck. On Dec. 31st 2018, bought a 2016 F150 Ford truck from this dealer. I was told that this truck is covered by a special Ford comp. Take back the truck. I have his message on my voice mail. They will try to fix it full warranty being a buy back truck, including even the light bulbs, on top of the regular warranty.. said that vibration came from the wheels no, called them again, sent them few emails. I told them that I will go on a hunger strike in front of their dealer. Finally, the owner, math, called me to or they will give me another truck. They knew that the truck is not safe to drive on the streets. It's road hazard. And not talking about the smoke inside the cabin. You can die of suffocation. Drove another our or so to their dealer. Had erddyn, the seller guy to drive test the truck. After few minutes of drive, we noticed the vibration. He said is normal. Then it started to vibrate even worst. I asked him about the strong smoke smell. Did not say anything. Got back to the dealer, inspected the truck.the truck was in good shape. After 2 hours of talk with the owner, they offer me get me another truck. Older year model, inferior class. Did not accepted, so, they said hit the road. And left after wasting over 3 hours. So, here I am with a very unsafe truck driving on the roads. Sooner or later an accident is gonna happen, or me dying of suffocation in the cabin. No. I'm gonna protest in front of their dealer, and then I'm gonna do the same in front Ford Motor Company headquarter. Is their fault too. Putting back on the roads a unsafe car" and covington Ford to sell it.
- Lawrenceville, GA, USA
Brakes have failed on my 2016 F150. The master cylinder reservoir has been very low twice in the past 2 weeks. I filled it completely, to full line, twice.
- Saint Jacob, IL, USA
Driving down a hill with my family in the truck on a divided highway going approximately 50 mph. I went to apply the brakes for an upcoming stop light and the pedal went almost completely to the floor. At the same time a "brake fluid level low" alarm light turned on in my dash along with the parking brake engaged symbol. I had to quickly shift my transmission to manual and down shift the transmission from 6th gear all the way down to first gear to be able to safely pull off to the side of the road. When I checked, the brake fluid reservoir was below the minimum (min) level indicator. I later filled the reservoir to the max line and tested the brakes. The "brake fluid low level" warning light and the parking brake applied light went away and everything seemed normal. I tested the brakes and they seemed to be working. I then tested the vehicle out in a safe area and within minutes the brakes failed again and the lights came back on. At this time I parked the vehicle and referred to the factory repair manual to diagnose the problem. There were no visible leaks from any of the brake components including the calipers, brake lines or master cylinder. The manual recommended checking to see if any brake fluid was in the brake booster. The brake booster was nearly half full of brake fluid. At this point I replaced the master cylinder and brake booster as recommended by the factory manual. This is a know issue with 2013-2016 Ford F-150's and there has been a factory recall on the 2013-2014 F-150's (16V345000). I feel that if I had not put the vehicle in manual and downshifted I would not been able to stop and could have caused an accident at the intersection. Even after the repair of the brake system I do not feel comfortable driving this vehicle.
- Anthem, AZ, USA
I went to stop/brake for slowing traffic on interstate when brake pedal went all the way to the floor, truck would not stop. Truck after impact still traveled over 200 plus yards before coming to a rolling stop. How can the follow happen"?" 'brake pedal going all the way down to the floor 'sudden loss of braking effectiveness 'complete failure of braking function
- Lakeland, TN, USA
Driving on a bypass highway, the brakes failed, and I almost rear ended someone. Light came on, added fluid, then again they failed. I have the vehicle at the Ford dealership now. I have just over 40K miles on the truck, this repair better be covered by Ford.
- Tallahassee, FL, USA
The contact owns a 2016 Ford F-150. When the brake pedal was applied, there was a total loss of brake power and the brake pedal traveled to the floorboard. The failure occurred intermittently and without warning. The dealer (greenway Ford, 9001 E colonial dr, orlando, fl 32817, (407) 544-5252) was contacted, but was not diagnosed or repaired. The vehicle was not included in NHTSA action number: RQ16001 (service brakes, service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
- Sorento, FL, USA
While on the freeway, a warning message illuminated on the cluster "brake fluid low". concerned, I checked the braking function a few times slowing from my cruising speed of 78 mph to around 55 mph to test the braking function, and all seemed well. I decided to continue the remaining 15 minutes of my trip since the brakes seemed to be functioning correctly and there was no traffic, as it was 4:30am on a Sunday morning, but I proceeded with caution. When exiting the freeway, I decided to brake early in the event there was a problem, but again the braking felt absolutely normal, not even the slightest hint of any brake loss. I then traveled about 11 miles with the cruise control set to 65 mph, there was no need for stopping or slowing at any point during this stretch. Nearing my turn, I again decided it would be best to remain cautious and brake early. It was at this point that I could tell something was wrong, as the brake pedal had very little stopping power as I pressed the brake pedal completely to the floor, only slowing from 65 mph to about 25 mph over a distance approaching a quarter mile. After this, the brakes were completely out at this point. I have experience with moving trucks with no brakes, using only the emergency brake, so I felt confident continuing the short distance to my home using slow speeds (>15 mph), manually shifting the transmission for engine braking and using the emergency brake. I was able to get the vehicle home with no incident. Inspected brake fluid reservoir, found it was empty but found no sign of a leak. I figured the master cylinder leaked internally, which the dealer confirmed. Both parts needed for repair were on a national back-order, unavailable from Ford. A little search on google reveals this failure is common on 2013-16 F-150. Dealer located parts from other dealers stock, but vehicle was out of service 10 days.
- Taylorsville, KY, USA
- Sacramento, CA, USA