10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,253 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Ford F-150. The contact stated that as he was stopping the vehicle in front of his garage and slowing to approximately 3 MPH, the vehicle was not stopping. The contact stated that the brake pedal went to the floorboard when depressed. The vehicle crashed into the garage door causing the garage door to buckle. There was minor damage to the vehicle's front end. There were no injuries. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The failure mileage was approximately 83,000.
- Vernon, CT, USA
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to slow down, the brake pedal was depressed however, the vehicle failed to slow as intended. After a visual inspection of the engine compartment, the contact observed abnormally low brake fluid. The brake fluid warning light was illuminated. After refilling the brake fluid reservoir, the vehicle seemed to return to normal functionality, but the failure recurred. The vehicle was taken to the dealer, who diagnosed a failure with the brake master cylinder. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 58,000. The VIN was unavailable.
- Lower Gwynedd Township, PA, USA
The contact owns a 2016 Ford F-150. The contact stated while approaching a stop light, the brake pedal was depressed and went to the floorboard. The contact stated that there was no pressure on the brake pedal while depressed. The contact downshifted and engaged the parking brake, and the vehicle came to a complete stop. The contact was able to continue driving the vehicle. The dealer was contacted and stated that the vehicle needed to be diagnosed and advised that NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) repair was previously performed on the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and stated that the part warranty had expired and did not provide any further assistance. The failure mileage was 71,000.
- Redlands, CA, USA
The contact owns a 2016 Ford F-150. The contact stated while driving 30 MPH and coming to a stop, the brake pedal was depressed and went to the floorboard however, the vehicle failed to come to an immediate stop. The contact stated that he was able to use the parking brake to bring the vehicle to a complete stop, avoiding a collision with the vehicle ahead. The vehicle was towed to the dealer, who determined that the brake master cylinder had been leaking into the brake booster, causing the brake booster to fail. The vehicle was not repaired. After investigating the cause of the failure, the contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 122,500.
- Adrian, MI, USA
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to respond as needed. The low brake fluid and service brake warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake master cylinder leaked into the brake booster and the brake master cylinder needed to be replaced. The vehicle was repaired; however, the part was defective. The contact stated that he was waiting on parts to complete the repair. The contact referenced NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and the contact was aided with the repair. The failure mileage was approximately 101,000.
- Cuero, TX, USA
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer informed the contact that the recall repair could be completed in six months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Cedar Hill, MO, USA
The contact owns a 2016 Ford F-150. The contact stated while driving 10 MPH, the brake warning light and low brake fluid warning light illuminated. The contact stated that he pumped the brake pedal aggressively several times and the brake pedal traveled to the floor before the vehicle stopped. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the brake fluid was leaking into the brake booster. The mechanic stated that the failure was similar to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The vehicle was not repaired. The dealer and manufacturer were both contacted and confirmed that the VIN was not under recall. The failure mileage was 87,000.
- Denver, CO, USA
The contact owns a 2016 Ford F-150. The contact stated while driving at approximately 30 MPH and coming to a traffic sign, the contact depressed the brake pedal and felt the brake pedal go the floorboard. The contact stated that the vehicle lost braking functionality. The contact engaged the parking brake and the vehicle came to a stop. The contact stated that he placed the vehicle in neutral and observed that the "check brake" and "low brake fluid" warning lights were illuminated. The contact drove the vehicle back to his residence. The contact had not taken the vehicle to a dealer or independent mechanic to have the vehicle diagnosed. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
- Fresno, CA, USA
The contact owns a 2016 Ford F-150. The contact stated while driving 65 MPH, the low brake fluid warning light illuminated. The contact stated he was depressing the brake pedal to the floor but failed to stop the vehicle. The contact stated he had to shift gears to neutral and use the parking brake to stop the vehicle. The contact was able to continue driving the vehicle off the highway while experiencing the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the master cylinder and power brake booster to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 81,387.
- Rockledge, FL, USA
The contact owns a 2016 Ford F-150. The contact stated while her husband was driving 25 mph up a hill, the brake warning light was illuminated, and he was depressing the brake pedal to the floor but failed to stop the vehicle. The driver was able to cruise to the side of the road. The driver stated while checking under the hood, he noticed there was no brake fluid but did not see any leaks. The driver was able to add brake fluid and continue driving to his destination. The driver took the vehicle to local dealer and was informed that no brake fluid leaks were found. The driver stated on August 7, 2021, he experienced the failure for a second time. The contact took the vehicle to another local dealer at Ray Skillman Ford (1250 US-31, Greenwood, IN 46143: (317) 885-9800), where it was diagnosed with needing the brake master cylinder and brake booster to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 78,972.
- Greenwood, IN, USA
The contact owns a 2016 Ford F-150. The contact stated that after starting the vehicle and depressing the brake pedal, the brake pedal extended to the floor. Upon inspection, it was discovered that there was no brake fluid in the brake fluid reservoir. The vehicle was towed to the local dealer who diagnosed that the brake booster and brake master cylinder were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number 20V332000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 81,000.
- Henderson, NV, USA
The contact owns a 2016 Ford F-150. The contact stated while driving at various speeds, extra effort was needed while depressing the brake pedal to slow and stop the vehicle. The contact stated there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The contact was relating the failure to NHTSA campaign number: 20V332000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 3,000.
- Sea Cliff, NY, USA
The contact owns a 2016 Ford F-150. The contact stated while operating the vehicle and depressing the brake pedal, the pedal extended to the floor and the vehicle did not immediately stop. Upon inspection, it was discovered that the brake fluid was very low. After refilling the brake fluid reservoir, the vehicle immediately experienced the same failure. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the brake fluid had leaked into the brake master cylinder, and the brake booster and master cylinder needed to be replaced. The vehicle was repaired, and the failure was remedied. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number: 20V332000 (Service Brakes, Hydraulic). The contact indicated that the vehicle experienced the failure listed in the recall. The approximate failure mileage was 72,000.
- Spring Hill, FL, USA
The contact owns a 2016 Ford F-150. The contact stated that while the brake pedal was depressed the brake pedal traveled to the floor. No warning light illuminated. The vehicle has not been seen nor diagnosed. No dealer was contacted. The contact mentioned NHTSA Campaign Number: 20V332000 (SERVICE BRAKES, HYDRAULIC) as a possible solution to the failure however, the VIN was not included. the manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
- Fullerton, CA, USA
The contact owns a 2016 Ford F-150. The contact stated that after starting the vehicle, a message regarding a brake system error was displayed. While depressing the brake pedal, the brake was less responsive. The vehicle was taken to an independent mechanic who diagnosed that the brake master cylinder failed and fluid had been misguided into the brake booster. The brake master cylinder was order from the manufacturer and replaced and the failure was remedied. The contact indicated that the same model year vehicle was later recalled under NHTSA campaign number: 20V332000 (service brakes, hydraulic) however, the VIN was not included. The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 70,000.
- North Port, FL, USA
The contact owns a 2016 Ford F-150. The contact stated that while driving at 70 mph, the brake fluid light illuminated on the dashboard. The contact depressed the brake pedal however, the pedal went to the floorboard. The contact downshifted and slow the vehicle to pull off the highway at a gas station and topped off the brake fluid. The contact then drove a short distance home and the brake pedal went to the floorboard again. The contact checked the level and discovered the brake fluid leaked into the brake booster with the brake master cylinder fluid level completely empty. The contact called the dealer ken garff St. George Ford Lincoln (145 w. hilton dr, saint george, ut 84770, (888) 925-8899) who refused to recognize NHTSA number: 20V332000 (service brakes, hydraulic). The contact was informed that the NHTSA information was incorrect. The manufacturer provided the same information. The approximate failure mileage 115,000.
- Washington, UT, USA
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard with the low brake fluid level warning light illuminated. The vehicle was towed to autonation Ford St. Petersburg (2525 34th street North, St. Petersburg, fl 33713) to be diagnosed. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 68,000.
- St. Petersburg, FL, USA
The contact owns a 2016 Ford F-150. While driving 45 mph, the brake pedal was depressed; however, the vehicle failed to stop without warning. The brake pedal was depressed to the floorboard in order to stop the vehicle. The vehicle was taken to a dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,200. Updated 12/21/16 the dealer replaced the master cylinder and the problem was resolved. Updated 12/27/16.
- Delaware, OH, USA
The contact owns a 2016 Ford F-150. While attempting to stop abruptly, the brake pedal was depressed but failed to stop the vehicle. Once the brake pedal was depressed, it traveled to the floorboard and the vehicle began to roll slightly without warning. The failure was persistent. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,500. Updated 11/07/16 the consumer stated the master cylinder was replaced on August 29, 2016. Updated 11/17/16.
- Bonaire, GA, USA
- Ridgefield, NJ, USA