5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,000 miles

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problem #2

Mar 112023

F-150

  • miles
On 3/11/2023, I used my vehicles, 2016 Ford F-150 Platinum, remote start feature before leaving work. When I got in my truck to go home, I noticed that the rear window of my vehicle was shattered. After some further investigation, it appears the rear defroster heat element malfunctioned, and shattered the rear window. This caused glass particles to circulate within my truck, as there was nothing protection wind from coming in the rear window area. Upon further research, it appears that this has happened to numerous other vehicles of similar make/model/year. I have contacted Ford and am awaiting their response. This is a safety feature and a malfunction of their vehicle, therefore they should be responsible.

- Winneconne, WI, USA

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problem #1

Jul 202019

F-150

  • 38,000 miles
The contact owns a 2016 Ford F-150. When the contact activated the rear defroster, the rear window exploded and began to produce smoke. The contact and other passengers exited the vehicle unharmed. The contact disconnected the rear defroster the following day. The vehicle was driven to bonnell Ford (353 cambridge St, winchester, MA 01890, (781) 729-9700) and a diagnostic appointment was scheduled. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 38,000. The VIN was unknown.

- Burlington, MA, USA

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