The contact's son owns a 2016 Ford F-150. The contact stated that while her son was driving approximately 60 - 65 MPH with the defroster activated, the rear windshield started to crack. The driver drove the vehicle to the contact's residence and parked the vehicle. The dealer was contacted; however, the contact was prompted to leave a voicemail. The contact had not heard back from the dealer. The contact had made an appointment with a local glass replacement company. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the dealer to determine if the failure was caused by an impact before receiving assistance with the replacement. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,986.

- Eustis, FL, USA

The contact owns a 2016 Ford F-150. The contact stated that there was a loud pop coming from the vehicle while driving approximately 60 MPH, and the contact became aware that rear windshield had exploded. There was no impact to cause the failure. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed there were no recalls on the VIN for the failure. The failure mileage was 27,811.

- Jacksonville, FL, USA

The contact owns a 2016 Ford F-150. The contact stated while driving approximately 65 MPH, the rear windshield shattered without impact. The contact stated that broken glass fell onto the rear seat occupants. There were no reported injuries. The contact called the local dealer, but the vehicle was not inspected or repaired. The manufacturer was notified of the failure but provided no additional assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

- Jacksonville, NC, USA