10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 12,124 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When I use the brakes, the doors open and passengers fall on the roadway. Then get struck by passing vehicles. It hurts when getti ng run over. Plus it sucks when the doors open randomly in traffic.
- Olympia, WA, USA
Driver's side door won't stay latched.
- Negaunee, MI, USA
door latch freezes during frigid temperatures and wont latch closed and if door is closed hard enough it wont register the warning light but can fly open while driving had this happen multiple times with the passenger doors once with my 3 year old childs door. i had to ratchet strap it closed to get home there is open recalls for this problem just not for my vin# this is the first ive personally reported this issue since buying the vehicle. and sometimes the door ajar warning will come on if the door isnt shut hard enough but thats after the issue happens, the door will shut but not latch causing a major safety concern.
- Altoona, PA, USA
The contact owns a 2017 Ford F-150. The contact stated that during winter, the doors of the vehicle would freeze shut or fail to latch securely. The contact stated while driving 10 MPH and making a turn, the door flew open inadvertently, almost causing an accident. There was no warning light illuminated. The contact stated that he was concerned for his safety as he might be trapped inside the vehicle due to the failure. The dealer was notified of the failure and informed the contact that they could not assist as the vehicle was previously repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 15,000.
- Port Orchard, WA, USA
Drivers side door does not latch after rain and a freeze. This has happened 3 times. Today was the first time the passenger side door flew open while driving. It seems to be fixed when the car heats up. There was a recall on other versions of the F-150 for this exact issue but apparently not on this one. It seems to have the same issue.
- Stevensville, MI, USA
The contact owns a 2017 Ford F-150. The contact stated that the front doors failed to remain closed. The contact stated that bickford Ford (3100 bickford ave, snohomish, wa 98290, (425) 334-4045) repaired the door latches. The contact stated the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
- Lake Stevens, WA, USA
2017 Ford F-150. Consumer writes in regards to frozen door latch safety recall. The consumer requested to be reimbursed for the recall repair.
- Raton, NM, USA
The contact owns a 2017 Ford F-150. While driving approximately 15 mph, the front and rear passenger doors opened on their own and the door chime sounded. The vehicle was towed to dahl Ford (561 theater rd, onalaska, wi 54660) where they were in the process of repairing the vehicle. The contact also stated that the door latches were previously repaired by the same dealer four times per customer satisfaction program number: 18N03 issued by the manufacturer. The manufacturer was notified of the failure and provided case number: Jas25115054. The approximate failure mileage was 7,045.
- La Crosse, WI, USA
The contact owns a 2017 Ford F-150. The contact stated that the doors failed to open because the door latches were frozen. The contact stated that the doors opened in warmer weather. The vehicle was taken to wickstrom Ford (600 w northwest hwy, barrington, il 60010) where they applied grease on the doors. The vehicle was repaired, but the failure recurred the following day. The vehicle was taken back to the dealer where they informed the contact that a stronger grease would be applied to the doors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.
- Naperville, IL, USA
The contact owns a 2017 Ford F-150. The contact stated that the vehicle doors would not latch shut in cold weather. The contact had to tie the doors shut with bungee cords while driving. The vehicle was taken to deery brothers Ford Lincoln (2343 mormon trek blvd, Iowa city, ia 52246, (833) 889-0143) on four occasions and they replaced the latches and interior door parts, but the failure recurred. The manufacturer was called and stated that the doors were not covered by a recall. When the contact stated he would go to the media to report the failure, the manufacturer stated there would be litigation and disconnected the call. The vehicle was taken back to the dealer and had not been repaired. The contact was provided a loaner vehicle, which the dealer asked to be returned. The failure mileage was 15,000.
- Cedar Rapids, IA, USA
The contact owns a 2017 Ford F-150. The contact took the vehicle to davidson Ford (3690 NY-31 liverpool, New York 13090, (315) 860-0096) to be repaired per NHTSA campaign number: 17V652000 (latches/locks/linkages); however, the repair did not correct the failure. The contact had to take the vehicle back to the dealer four times for the door locks. The contact was unable to unlatch the front passenger door from inside the vehicle. The contact had to open the window and unlock the front passenger door from outside the vehicle. The contact was now experiencing a failure with the rear passenger door being unable to unlock. The contact had to use a bungee cord to keep the door locked. The contact also mentioned that the dealer replaced the door shields, rod, and cable assembly, installed a door seal, and lubricated the latches; however, the repairs did not correct the door failures. The manufacturer was notified and provided case number: Cas16563007. The failure mileage was 14,478.
- Cicero, NY, USA
2017 Ford F-150. Consumer writes in regards to door lacth freezing in below freezing temperatures. The consumer was advised there was a recall on other model vehicles for the same failure.
- Bristol, VA, USA
The contact owns a 2017 Ford F-150. While driving approximately 5 mph, the driver side door opened. In order to avoid a crash, the contact turned the vehicle to the right and landed in a ditch as the vehicle struck some bushes. The contact received notification of NHTSA campaign number: 17V652000 (latches/locks/linkages). The contact mentioned that the failure had occurred five times since the vehicle was purchased. The dealer (vinton baker Ford in fairview Oklahoma) was called and stated that the remedy was not yet available. The contact stated that he was informed by the dealer that the vehicle would be repaired according to the recall remedy but the scratches sustained to the vehicle's paint was the contact's responsibility. The manufacturer was notified of the failure but offered no further assistance. The approximate failure mileage was 6,000.
- Enid, OK, USA
The contact owns a 2017 Ford F-150. The contact stated that all the doors on the vehicle failed to latch. The contact called an unknown dealer and was informed that nothing could be done. The vehicle was not diagnosed or repaired. The contact called another unknown dealer and was informed that the failure would have to be duplicated. The VIN was not included in NHTSA campaign number: 17V652000 (latches/locks/linkages). The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The approximate failure mileage was 8,000.
- Burnsville, NC, USA
The contact owns a 2017 Ford F-150. While driving, the front driver's door opened independently. As the driver attempted to close the door, the vehicle crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact stated that the driver sustained head, neck, and back injuries that required medical attention. The vehicle was taken to springfield Ford Lincoln (50 baltimore pike, springfield, pa 19064), but was not diagnosed. The vehicle was repaired per NHTSA campaign number: 17V652000 (latches/locks/linkages); however, the remedy failed. The manufacturer was notified of the failure. The approximate failure mileage was 3,200.
- Havertown, PA, USA
The contact owns a 2017 Ford F-150. The contact stated that the door latches became frozen and failed to operate. While driving 5 mph, the driver's door opened automatically and the interior lighting illuminated. The contact had to hold the driver's door closed while driving. The failure occurred many times in cold temperatures. The contact called varsity Ford dealer at (734) 996-2300 (located at 3480 jackson rd, ann arbor, mi 48106) and was informed that parts were not available. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was 3,000. The consumer stated water shields were added to all doors 02/-5/2018, but doors still freeze and open while vehicle is in motion.
- Tetoskey, MI, USA
The contact owns a 2017 Ford F-150. While driving approximately 40 mph with children in the vehicle, the front passenger door opened. For 45 minutes, the contact was forced to secure the door with a bungee cord. The dealer confirmed that the vehicle was not included in NHTSA campaign number: 17V652000 (latches/locks/linkages). The vehicle was purchased brand new in July of 2017. The linkage on the doors that should properly secure the locks in the closed position malfunctioned on more than one occasion. It was unknown if the manufacturer or the dealer were contacted. The failure mileage was 2,500.
- Highland, NY, USA
- Ball Ground, GA, USA