The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, the latch failed to latch as designed. The door required several attempts before latching securely. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

- Eucha, OK, USA

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle, the front driver-??s and front passenger-??s side doors failed to remain closed. The contact stated that the failure had occurred during very cold temperatures and the locking mechanism was frozen. The vehicle was taken to the local dealer who diagnosed and determined that the door locks needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

- Gorham, NH, USA

The contact owns a 2017 Ford F-150. The contact stated while attempting to unlock the door, the door latch would not release. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,818.

- Bethel, CT, USA

The contact owns a 2015 Ford F-150. The contact stated that during cold weather, the driver's side and passenger's side rear doors failed to latch securely. After a while the driver's side front and passenger's side front doors experienced similar failures. The vehicle was taken to waconia Ford sales, Inc. Located at 235 mn-5, waconia, mn 55387, (952)442-4411 and metropolitan Ford of eden prairie (12477 plaza dr, eden prairie, mn 55344, (952)943-9000) where the vehicle was vehicle was repaired each time however, the failure recurred. The vehicle was included in NHTSA campaign number: 17V652000 (latches/locks/linkages). The manufacturer was contacted and notified of the failure. The contact also requested a buy back by the manufacturer which was denied. The approximate failure mileage was 10,000.

- Minnetrista, MN, USA

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA campaign number: 17V652000 (latches/locks/linkages); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called karl flammer Ford at (727) 937-5131 (located at 41975 us-19, tarpon spring, fl 34689) and was informed that the part was not available. The manufacturer was notified and provided case number: Cas16814750. The contact had not experienced a failure. Parts distribution disconnect.

- Clearwater, FL, USA

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA campaign number: 17V652000 (latches, locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (corwin Ford of springfield, 3241 S glenstone ave, springfield, mo 65804) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Springfield, MO, USA

The contact owns a 2017 Ford F-150. While operating the vehicle at various speeds and turning in either direction, the rear driver and passenger side doors would suddenly unlatch and open. The failure occur while the doors were in the locked position and when the weather temperature was below 15 degrees Fahrenheit. The vehicle was taken to the local dealer (corry Ford, 13626 rt.6, corry, pa 16407) and repaired per NHTSA campaign number: 17V652000 (latches/locks/linkages); however, the failure recurred. After repairing the vehicle a second time, the failure continued. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. Consumer stated door doesn't shut and latch does not work. Updated 12/13/18

- Waterford, PA, USA

The contact owns a 2017 Ford F-150. While driving, the front driver's door opened independently. As the driver attempted to close the door, the vehicle crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact stated that the driver sustained head, neck, and back injuries that required medical attention. The vehicle was taken to springfield Ford Lincoln (50 baltimore pike, springfield, pa 19064), but was not diagnosed. The vehicle was repaired per NHTSA campaign number: 17V652000 (latches/locks/linkages); however, the remedy failed. The manufacturer was notified of the failure. The approximate failure mileage was 3,200.

- Havertown, PA, USA

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA campaign number: 17V652000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that it took numerous attempts to close the door. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Woodhouse Ford (2546 South highway 30 blair, ne) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 2,500. VIN tool confirms parts not available.

- Arlington, NE, USA